Crash Course: Social Media for Arts People

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    http://www.flickr.com/photos/eqqman/123566204/

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    Crash Course: Social Media for Arts People - Presentation Transcript

    1. Arts 2.0 Social Media for Arts People A Crash Course Beth Kanter Beth’s Blog Photo by eqqman
    2. Beth Kanter: Offline Photo by Steve Goodman
    3. http://beth.typepad.com Profiles & Presence Content in many places RSS Powered Fundraising Sharing photos, bookmarks, videos, and more Conversations network
    4. http://www.flickr.com/photos/gilgamesh/ artssocialmedia.wikispaces.com
    5. Take Aways http://www.flickr.com/photos/dslrninja / A basic understanding Resources for further exploration An idea or two for experimentation
    6. Agenda Overview Morning – 10:00-12:30 What, Why, Strategies and Tools Afternoon – 1:30-4:00 Small Group Work Social Media 2.0 Game
    7. Using the Internet to instantly collaborate, share information, and have a conversation about ideas and causes we care about.
    8. Let’s Create the Parking Lot Zkorb Flickr phot by zkrob
    9. Ice Breaker One question you want answered today …
    10.  
    11. It’s okay to say no if …
    12.  
    13. Are there pressing organizational issues to address Are there effective or efficient ways to reach same outcomes Does your current/potential audience use social media Shiny Object Syndrome
    14. Social media? Why should we care? Isn’t it just a fad? How do you explain to your ED or Board that it is important to pay attention to social media?
    15.  
    16. Trust Factor http://www.nielsenbuzzmetrics.com/cgm.asp
    17. How people are getting info to make decisions With my friends
    18.  
    19.  
    20. Impact on Google Results
    21.  
    22. Why Important…
      • The Trust factor
      • Socializing online to get information to make decisions
      • Rapid Word of Mouth
      • Impact on Google results
      • Source for main stream media
      • Digital natives
    23.  
    24. Does your organization’s leadership understand why social media is important? How do you introduce new technologies, techniques, or strategies into your organization? What works? What doesn’t?
    25. What are the patterns of success? (Cute Dog Theory)
    26.  
    27.  
    28.  
    29.  
    30. How to be a top dog with social media …
    31. Assess Audience Online Social Activities
    32.  
    33. Where on the social web will I find my audience? How do they use the social web? What are they talking about? Who are they? What do they want?
    34.  
    35. Discuss/set objectives first
    36. Not a monologue
    37. Listening
    38. Conversation
    39. Even difficult ones …
    40. The audience wants a voice
    41.  
    42.  
    43. Transparency
    44.  
    45. Source: Alan Levine – CogDog Blog Web 1.0
    46. Web 2.0
    47. Staff Roles
    48.  
    49. Mixing Social Media with Communications and Fundraising Strategies afrochild_0
    50.  
    51. “ Over 14,000 profile views in 3 weeks. 500 NEW signups to our email list from MySpace”
    52. “ I was a Facebook junkie before I was hired!”
    53.  
    54. Define a box Define a Box
    55.  
    56.  
    57.  
    58.  
    59. Start small, reiterate over and over
    60. The best advice from Wendy Harmon, Red Cross Blogger
      • A project that won’t take much time and relates to org goals.
      • Write down your successes.
      • Write down your challenges.
      • Ask the people you want to connect with whether they think your outreach and listening is valuable.
      • Watch other nonprofits and copy and remix for your next project.
      • Rinse, repeat.
    61. It takes time
    62. Listen Participant Content Creator Community Manager You get out what you put in … Source: Nina Simon, Museum2.0
    63. Success Patterns Assess Audience Objectives Policy and Education Time investment Staff Roles Experiment
    64. Let’s walk the line …. Ready Not Ready
    65. The tools
    66. Listening Participating Content Creation Community Building Technorati RSS Blogs Flickr Youtube Social Networks Twitter
    67. Listening
    68.  
    69.  
    70. A homeless person isn’t someone you pass on your way into a fancy restaurant
    71.  
    72. http://www.flickr.com/photos/smudie / RSS Reader
    73. There are two ways to consume information on the web
    74. Join the Conversation: Participate http://www.flickr.com/photos/vox /
    75.  
    76.  
    77.  
    78. http://www.flickr.com/photos/brettlider/ Get bloggers to write about your organization
    79. “ Pittsburgh arts organizations have begun inviting local bloggers to events who then blog the Invitation and spread it via Twitter or Facebook” – Liz Perry
    80.  
    81. Content Creation
    82. Storytelling …. Conversational ….
    83. What should artists and arts organizations blog about?
    84. Arts Blogs with personality included
    85.  
    86.  
    87. Organizational Blogs
    88.  
    89.  
    90.  
    91. Mobile Blogs
    92.  
    93. Blog Communities
    94.  
    95. But, I am too busy making art!
    96. Bad idea My .org
    97.  
      • Find blogs
      • Read blogs
      • Comment on blogs
      • Get bloggers to write about your program
      • Write personal blog about your practice
      • Internal org blog behind the firewall
      • Org public blog – group authors
      • Blogs by patients or clients as support service
      In order of amount of time/investment/complexity
    98. It’s more than a site to print photos
    99. Watercooler conversations facilitated by sharing objects .. 1) I share my pics -> -> with you ---> -->You share your pics -> ---> with him Source: Slideshare by Rashmi Sinha
    100.  
    101. Social Features
    102.  
    103.  
    104. Start with an individual profile
    105. Documentation
    106. Groups: Engage and educate
    107.  
    108. Exhibitions
    109.  
    110.  
    111.  
    112.  
    113.  
    114. Community Building
    115. Social Networking
    116.  
    117. Social Networks: How It Works 1) I am linked to -> -> to you --->You are linked to her -> -> to her… Source: Slideshare by Rashmi Sinha
    118.  
    119. Now I know all these people!
    120. Where’s our target audience? -Ask them (surveys) -Field research -Analyze demographics of site
      • What social networking site has my audience?
      • How do they use technologies?
      • What are they talking about?
      • Who are they?
      • What do they want?
    121.  
    122. Friendship Profile Content Outreach Workflow
    123. Establish a routine and stick to it
    124.  
    125. Social Networking Platform
    126.  
    127.  
    128.  
    129.  
    130.  
    131.  
    132.  
    133. Dip in or Stay Hyper Connected
    134.  
    135. How Used?
    136.  
    137.  
    138.  
    139.  
    140. July, 2007
    141. October, 2007
    142. December, 2007
    143. 57 donors Twitter Rally
    144. Twitter Solicitation Technique
    145.  
    146. Agenda Overview Morning –10-12:30 What, Why, Strategies and Tools Afternoon – 1:30 -4:00 Small Group Work Social Media 2.0 Game
    147. http://socialmedia.wikispaces.com/Social+media+game David Wilcox
    148. http://internet-fundraising.wikispaces.com/
    149. Photo by Preetam Rai
    150. Source: littleoslo.com - Blogpoly P= People O= Outcomes S= Strategy T= Tools Measurement
    151. Source: littleoslo.com - Blogpoly Small Groups with a pack of cards Scenario and Context for outcome Audience, Adoption, Outcome, Strategy Choose Your Tools: What and why? One person to tell story from each group
    152. Don’t Forget! http://bethkanter.wikispaces.com It takes 21 days to make a habit – what one idea will you will implement? Write it on a business card, give it to me, and I’ll email you in 21 days!

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