About KMA<br />The principal team of Samantha Kane and Bill MacKay launched Kane - MacKay and Associates Ltd. in Belleville in 1989. Since then, the couple has accumulated an award-winning team of experts unrivaled in their fields.<br />When you choose Kane - MacKay, you're choosing award-winners. The people working for you are the same people chosen by the world's foremost entertainment resort and one of the world's largest beverage distributors. You're choosing Canada's only certified unified communications expert; the company that developed road-side assistance and the company that was recently invited to conduct the world's first-ever 911 compliance study.<br />KMA's excellence is in its knowledge base and skill set, which includes wide-ranging professional certifications, and services. <br />
Services<br />The KMA Difference<br />People, Process<br />Technology Culture<br />ROI<br />Your return on investment is unparalleled when people, process, technology and culture combine for a holistic solution. <br />Enterprise E911 Compliance<br />KMA team consists of leaders in the field of E911 enterprise compliance<br />E911<br />Contact Centre<br />Customer Services Solutions<br />We’ll establish a base-line strategy and examine all the touch-points for your customers, eliminating or adding touch-points as needed.. <br />CRM<br />Customer Relationship Management<br />We’ll establish your renewed corporate vision<br />
E911 Enterprise Compliance<br />KMA breaks new ground with this North American E911 enterprise compliance pilot project.<br />CRM – AB-InBev LLP, global project<br />Patience and dedication prove key to this ambitious project. World's leading brewer set to save millions.<br />Call Centre Management<br />KMA delivers results with this large-scale call centre project for the third largest college in Canada.<br />Case Studies<br />Copies of the case studies are available at <br />www.kanemackay.com<br />
TIAW - 2010<br />World of Difference 100 Award Nominee <br />OWIT<br />Woman Exporter of the Year<br />Oct 2008<br />Women in Business Winner<br />Global Trader<br />Ontario Global Traders Award Winner<br />E911 Project<br />Coppin State wins award that KMA designed<br />Press<br />
Contact Us<br />The most successful business relationships start with a simple "hello".<br />1 Bridge Street East Suite 204 Belleville, Ontario K8N 5N9<br />Tel (613) 961-1245<br />www.kanemackay.com<br />
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