A presentation for LinkedIn About 1 Services 2 Case Studies 3 Press 4 Social Networking 5 Contact 6 The KMA Difference
About KMA The principal team of Samantha Kane and Bill MacKay launched Kane - MacKay and Associates Ltd. in Belleville in 1989. Since then, the couple has accumulated an award-winning team of experts unrivaled in their fields. When you choose Kane - MacKay, you're choosing award-winners. The people working for you are the same people chosen by the world's foremost entertainment resort and one of the world's largest beverage distributors. You're choosing Canada's only certified unified communications expert; the company that developed road-side assistance and the company that was recently invited to conduct the world's first-ever 911 compliance study. KMA's excellence is in its knowledge base and skill set, which includes wide-ranging professional certifications, and services.
Services The KMA Difference People, Process Technology Culture ROI Your return on investment is unparalleled when people, process, technology and culture combine for a holistic solution. Enterprise E911 Compliance KMA team consists of leaders in the field of E911 enterprise compliance E911 Contact Centre Customer Services Solutions We’ll establish a base-line strategy and examine all the touch-points for your customers, eliminating or adding touch-points as needed.. CRM Customer Relationship Management We’ll establish your renewed corporate vision
E911 Enterprise Compliance KMA breaks new ground with this North American E911 enterprise compliance pilot project. CRM – AB-InBev LLP, global project Patience and dedication prove key to this ambitious project. World's leading brewer set to save millions. Call Centre Management KMA delivers results with this large-scale call centre project for the third largest college in Canada. Case Studies Copies of the case studies are available at www.kanemackay.com
TIAW - 2010 World of Difference 100 Award Nominee OWIT Woman Exporter of the Year Oct 2008 Women in Business Winner Global Trader Ontario Global Traders Award Winner E911 Project Coppin State wins award that KMA designed Press