Two types of delegation Delegation for result. Delegation for employee development.
Steps to make subordinates skillful Proper selection and training. Delegation must be complete and clearly understood. Motivate subordinates. Tolerance with subordinate’s mistakes. Establish adequate control.
Empowerment Empowerment is the process of enabling workers to set their own work goals,make decision ,and solve problems within their sphere of responsibilities and authority.
Benefits of employee empowerment Encourage employee satisfaction. Better customers service. Employee retention. Increase in profit. Better motivation.
Barriers of empowerment Managers do not really understand what employee empowerment mean Managers fail to establish boundaries for employee. Allow barriers to impede the ability of staff members to practice empowered behavior. communication