Stress at work

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Stress at work

  1. 1. What is Stress ?
  2. 2. • Stress - General concept describing a ‘load’ on thesystem• Stressor - A specific problem, issue, challenge,personal conflict (External / Internal)• Strain - The prolonged impact of a stressor on thesystem (overload), fatigue, precursor to illness.• Stress Reaction - An individual response to a givenstressor (physiological, behavioural, emotional,cognitive, signs and symptoms)A Conceptual Understanding
  3. 3. When you leave office today.Study this small story,Hope that makes a BIG changein YOU
  4. 4. Professor began his class by holding up aglass with some water in it.He held it up for all to see & asked thestudents……“How much do you think this glassweighs?”..the students answered50gms! .... 100gms! .....125gms
  5. 5. “I really dont know unless I weigh it,”said the professor, “but, my question is:What would happen if I held it up like thisfor a few minutes?”Nothing …..the students said.
  6. 6. Ok what would happen if I held it up likethis for an hour? the professor asked.Your arm would begin to ache said one ofthe student
  7. 7. “Youre right, now what would happen if Iheld it for a day?”“Your arm could go numb, you might havesevere muscle stress & paralysis & have togo to hospital for sure!”….. ventured another student & all thestudents laughed
  8. 8. “Very good.But during all this, did the weight of theglass change?”asked the professor.No‘…. Was the answer.
  9. 9. “Then what caused the arm ache & themuscle stress?”The students were puzzled.“What should I do now to come out ofpain?” asked professor again.“Put the glass down!” said one of thestudents
  10. 10. “Exactly!” said the professor.Lifes problems are something like this.Hold it for a few minutes in your head & theyseem OK.Think of them for a long time & they begin toache.Hold it even longer & they begin to paralyzeyou. You will not be able to do anything.
  11. 11. Its important to think of thechallenges or problems in your life,but EVEN MORE IMPORTANT isto ‘PUT THEM DOWN at the endof every day before You go to sleep.That way, you are not stressed, youwake up every day fresh &strong &can handle any issue, any challengethat comes your way!
  12. 12. PUT THE GLASS DOWNTODAY! So, When you leave office today,Remember friend to
  13. 13. STRESS IS NOT NECESSARILY BADSTRESS IS NOT NECESSARILY BADAND AS SUCH!AND AS SUCH!• IT ALSO HAS A POSITIVE VALUEEXAMPLES:• PERFORMANCE IN SPORTS• PERFORMANCE IN ACTING
  14. 14. STRESS IS WHEN YOUSTRESS IS WHEN YOUCONFRONTCONFRONT• OPPORTUNITIES• CONSTRIANTS• DEMANDS
  15. 15. ARE YOUARE YOUA Zero StressA Zero StressIndividual?Individual?
  16. 16. Can You Fight WithCan You Fight WithDarkness?Darkness?Darkness IsDarkness IsOnlyOnlyAbsence ofAbsence ofLightLightBring Light InBring Light InAndAndDarknessDarkness
  17. 17. Can YouCan YouFightFightWithWithHunger?Hunger?Hunger Is OnlyHunger Is OnlyAbsence of FoodAbsence of FoodTake Food And HungerTake Food And HungerDisappearsDisappears
  18. 18. Can You Fight WithCan You Fight WithConfusion?Confusion?Confusion Is Only Absence of ClarityConfusion Is Only Absence of ClarityGetGet ClarityClarity And ConfusionAnd ConfusionDisappearsDisappears
  19. 19. Can You Fight WithCan You Fight WithPoverty?Poverty?Poverty IsPoverty IsOnlyOnlyAbsence ofAbsence ofRichesRichesEarn Money AndEarn Money AndPovertyPovertyDisappearsDisappears
  20. 20. Can You Fight WithCan You Fight WithStress?Stress?STRESSSTRESSis only Absence ofis only Absence ofAA
  21. 21. LIFE IS FULL OF Situations &LIFE IS FULL OF Situations &SituationsSituationsUNMANAGEABLE SITUATIONUNMANAGEABLE SITUATIONPROBLEMPROBLEMFEARFEARWORRYWORRY(MIND)(MIND) (BODY)(BODY)STRESSSTRESSTENSIONTENSION STRAINSTRAIN
  22. 22. Symptoms of StressSymptoms of Stress• Fatigue• Headaches• Insomnia• Heart palpitations• Decrease inconcentration/memory• Loss of sense ofhumor• Anxiety• Depression• Anger• Irritability• Increased/decreasedeating• Crying• Yelling
  23. 23. Harmful Effects of StressHarmful Effects of StressWhen stress becomes excessive it can be verydamaging. It can harm:• Health• Happiness• Work performance• Team spirit and co-operation• Relationships• Personal development
  24. 24. EFFECT OF STRESSEFFECT OF STRESSStress can manifest in many ways, but the four mostcommon are:- Physical: Sometimes stress can contribute to conditionslike headaches, high blood pressure, chest pains andstomach aches.Emotional: Stress can contribute to anger, sadness andanxiety. Behavioral: Sometimes people react to stress by crying,drinking excessively, or nervous habits like nail biting. Cognitive: Stress can impact cognitive functions likeconcentration and memory.
  25. 25. Reasons for Stress In TeamsOrganizational:• Overwork• Feeling of being undervalued• Poor communications• Job ambiguity• Conflict with colleaguesEnvironmental:• Poor physical working conditions or job design• Heat• NoisePersonal:• Ill health• Relationship problems• Financial difficulties• Family worries• Addictions
  26. 26. Harmful Effects Of Stress In aHarmful Effects Of Stress In aTeamTeamThe impact of excessive stress onteamwork is also harmful, and it candamage:• Individual work performance• Team performance• Working relationships• Cooperation between team members• Team spirit
  27. 27. STAGES OF STRESS
  28. 28. ALARM STAGEALARM STAGEAs you begin to experience a stressfulevent or perceive something to bestressful psychological changes occur inyour body. This experience or perceptiondisrupts your body’s normal balance andimmediately your body begins to respondto the stressor(s) as effectively aspossible.
  29. 29. EXAMPLESEXAMPLESCardiac - increased heart rateRespiratory - increased respirationSkin - decreased temperatureHormonal - increased stimulation ofadrenal genes which produce an adrenalrush.
  30. 30. RESISTANCE STAGERESISTANCE STAGEDuring this stage your body tries to copeor adapt to the stressors by beginning aprocess of repairing any damage thestressor has caused. Your friends, familyor co-workers may notice changes in youbefore you do so it is important to examinetheir feedback to make sure you do notreach overload.
  31. 31. EXAMPLESEXAMPLESBehavior indicators include: lack ofenthusiasm for family, school, work or lifein general, withdrawal, change in eatinghabits, insomnia, hypersomnia, anger,fatigue.Cognitive Indicators include: poor problemsolving, confusion, nightmares, hyper-vigilance.
  32. 32. RESISTANCE STAGERESISTANCE STAGEMORE EXAMPLESMORE EXAMPLESEmotional indicators include:tearfulnessfearanxietypanicguiltagitationdepressionoverwhelmed.
  33. 33. EXHAUSTION STAGEEXHAUSTION STAGEDuring this stage the stressor is notbeing managed effectively and the bodyand mind are not able to repair thedamage.
  34. 34. EXAMPLESEXAMPLESDigestive disorders, withdrawal,headaches, tension, insomnia, loss oftemper.
  35. 35. The causes of stressThe causes of stress
  36. 36. High Stress Cause:•Harm the Heart, promote cloggedarteries.•Surge of stress harmones in the blood-stream – weakens the body’s immunedefences.•Heartburn•Cold sores to asthma•Cancer
  37. 37. •People say they’re too busy to stopand deal with stress.•By learning to calm down, canactually feel less busy
  38. 38. Categories of StressorsCategories of StressorsExraorganizationalStressors•Social &Technologicalchanges•Family problems•Relocation•Economic &Financial conditions•Race & Class•Residential &CommunityconditionsOrganizationalStressors•High-stress jobs•Job role•Poor workingconditions•Organizationalpolitics•Poor workrelationshipsGroupStressors•Absence ofgroupcohesivenes•Absence ofsupport fromgroupmembers•Conflictsrelated to thegroupIndividualStressors•Role conflict& ambiguity•Type Acharacteristics•Locus ofcontrol•Learnedhelplessness•Self-efficacy•PsychologicalhardinessRRESULT IN JOB STRESS IN THE INDIVIDUAL
  39. 39. EXTERNAL STRESSORSEXTERNAL STRESSORS• Physical Environment: Noise, Heat• Social: Rudeness, Aggressiveness• Organizational: Regulations, Deadlines• Major Life Events: Death of a Relative, New Baby• Daily Hassles: Traffic, Vehicle Breakdown
  40. 40. Internal StressorsInternal Stressors• Lifestyle choices: Not enough sleep, Overloadedschedule.• Negative self-talk: Pessimistic thinking, Self-criticism.• Mind traps: Unrealistic expectations, Takingthings personally.• Stressful personality types: Perfectionist,Workaholic
  41. 41. • Emotional disorders caused by stress– Anxiety– Panic attack– Depression– Adjustment disorders• Behavioural disorders caused by stress– Conduct disorders– Eating disorders– Alcoholism– Discuss the relationship between stress andillness
  42. 42. Work Related StressWork Related Stress• Decreased quality and/or quantity of work.• Loss of the sense of humor.• Working late or more obsessively than usual.• Sudden increase in accidents.• Difficulty in communicating and getting alongwith others.• Apathy• Sudden reversal of usual behavior.
  43. 43. LEVELS OF STRESSLEVELS OF STRESS
  44. 44. EUSTRESSEUSTRESSEustress or positive stress occurs when yourlevel of stress is high enough to motivate you tomove into action to get things accomplished.
  45. 45. DISTRESSDISTRESSDistress or negative stress occurs when yourlevel of stress is either too high or too lowand your body and/or mind begin to respondnegatively to the stressors.
  46. 46. SOURCES FOR STRESSSOURCES FOR STRESSENVIRONMENTAL• UNCERTAINITES IN FACORS:• SOCIAL• ECONOMICAL• POLITICAL• TECHNOLOGICAL• LEGAL
  47. 47. Contd…Contd…ORGANISATIONAL:• TASK DEMANDS• INTERPERSONAL FACTORS• ROLE EFFECIVENESS DEMANDS• ORGANISATIONAL STRUCTURE• LEADERSHIP• AGE OF THE ORGANISATION
  48. 48. Contd…Contd…INDIVIDUAL• FAMILY PROBLEMS• ECONOMIC PROBLEMS• ATTITUDINAL FACTORS• SELF IMAGE
  49. 49. STUDIES SHOWS:•The most stressful situations are thingswe can’t control.• We can’t change the past.• We can’t predict the future.• Only thing is we can control the present.Practice this technique – regain a senseof control – and ease stress.

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