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Improving SAP Usability with InfoPath and Winshuttle

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Business user solutions utilising SharePoint, InfoPath and Winshuttle to provide alternative user interfaces for SAP, with no programming involved.

Business user solutions utilising SharePoint, InfoPath and Winshuttle to provide alternative user interfaces for SAP, with no programming involved.

Published in: Technology, Design

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  • 1.
  • 2. Improving SAP UsabilitywithInfoPath and Winshuttle
    Kristian Kalsing - Winshuttle
  • 3. What I’ll cover
    Slide 3
    Introduction to ERP usability challenges
    Business user solutions with InfoPath and Winshuttle
    Example scenario
    Success factors and benefits
    Key points to take home
    Questions
  • 4. ERP usability challenges
    • More than 40% of ERP implementations experience user adoption issues or lack significant ROI(AMR research)
    • 5. 57% of SAP customers don’t believe they’ve achieved a positive ROI from their implementation(Nucleus Research)
    Slide 4
  • 6. Example of a complex of transaction process
    Slide 5
    Creating a new employee in SAP requires the user to enter data into 25 separate screens
  • 7. Example of a complex of transaction process
    Slide 6
    With a consolidated form the process can be reduced from approximately 20 mins to 2 mins
  • 8. Business user solutions
    Slide 7
    Constant
    Business user solutions
    Complex
    Program
    TransactionProcess
    Rate of Change
    Manual
    Simple
    Dynamic
    10
    10 Million
    Records
  • 9. Collecting data with InfoPath
    • Business user tool for creating electronic data entry formswithout writing code
    • 10. InfoPath forms can bepublished to SharePoint asweb-enabled forms
    • 11. Forms can be processed bySharePoint workflows
    • 12. Data collected from users canbe posted to most businesssystems using web services
    Slide 8
  • 13. Posting data to the ERP system
    Slide 9
    Web Services
    Form
    ERP
  • 14. Requesting web services from IT
    Slide 10
    That sounds great, but we need to revisit our enterprise architecture first
    Can I please have a web service?
    You shouldn’t be doing that!
    Sorry, we don’t have the time or resources now
  • 15. Web services authored by business users
    Slide 11
    • Empowering business users to author and deploy their own web services removes the bottleneck for rapid development of creative business solutions
    • 16. These web services can then be utilisedin any UI design tool which understands web services such as InfoPath
  • Introducing Winshuttle
    Author
    Run
    Host
    Create Web Service
    Governance Platform
    Web Service Directory
    SAP Credentials
    Web Service Engine
    PublishWebService
    Record
    Map
    Publish
    SelectWebService
    Create InfoPath Form
    Select
    Design
    Publish
    Fill out and submit form
    PublishForm
    Slide 12
  • 17. Example
    Slide 13
    Build an alternative interface to SAP without writing a single line of code
    SAP transaction PA30
    Add dependent(family member)to personnel
  • 18. Example: Record transaction with Winshuttle
    Slide 14
  • 19. Example: Complete transaction in SAP GUI
    Slide 15
  • 20. Example: Transaction recorded successfully
    Slide 16
  • 21. Example: Map relevant fields
    Slide 17
  • 22. Example: Publish transaction as web service
    Slide 18
  • 23. Example: Design form with InfoPath
    Slide 19
  • 24. Example: Select web service
    Slide 20
  • 25. Example: Fields automatically imported
    Slide 21
  • 26. Example: Add fields and design visuals
    Slide 22
  • 27. Example: Publish form to SharePoint
    Slide 23
  • 28. Example: A new UI for an SAP transaction
    Slide 24
  • 29. Critical success factors
    • Preserve the ERP system as the “single source of truth”
    • 30. Populate dropdowns with data directly from web services
    • 31. Minimise the replication of business rules
    • 32. If the solution ends up with IT, then InfoPath probably isn’t the right tool
    • 33. But an InfoPath prototype is often a great way to explain IT what you want
    • 34. In SharePoint 2010, use the InfoPath Form Web Part to make forms an integral component of SharePoint sites
    Slide 25
  • 35. Benefits of business user solutions
    Shortening of the solution development cycle
    Continuous optimisationand acceleration of business processes
    Outside-in approach as opposed to inside-out (role-specific solutions)
    Decentralisation of innovation,servingthe long tail of specialisedneeds
    Slide 26
  • 36. Taking SharePoint to the next level
    • SharePoint is increasingly becoming a de facto standard in the Office environment where information workers feel comfortable
    • 37. Until now SharePoint has mainly been utilised as an intranet and collaboration platform with limited or no vertical integration into core business systems
    • 38. In order to design InfoPath forms that submit data to the ERP system, business users need easy-to-understand reusable web services
    • 39. The key challenge is defining a service enablement strategy that empowers business users to build the entire solution
    Slide 27
  • 40. Key points to take home
    Usability improvements are not about esthetics but about accelerating business processes
    SharePoint and InfoPath provide UI tools for building alternative interfaces to standard ERP
    Service enablement is usually the real bottleneck for using InfoPath forms to post data to ERP
    There are a large number of use cases that are best served by solutions which are built entirely by business users
    Slide 28
  • 41. Questions
    Slide 29
    How to contact me…
    Kristian Kalsing
    Email: kristian.kalsing@winshuttle.com
    Blog: http://kalsing.blogspot.com
    Twitter: @kalsing