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  • 1. Usability Testing TypesWednesday, February 8, 12
  • 2. Remember our core terms:Wednesday, February 8, 12
  • 3. Wednesday, February 8, 12
  • 4. • EfficiencyWednesday, February 8, 12
  • 5. • Efficiency • LearnabilityWednesday, February 8, 12
  • 6. • Efficiency • Learnability • SatisfactionWednesday, February 8, 12
  • 7. • Efficiency • Learnability • Satisfaction • Effectiveness (R&C) / Errors (N)Wednesday, February 8, 12
  • 8. • Efficiency • Learnability • Satisfaction • Effectiveness (R&C) / Errors (N) • Memorability (N)Wednesday, February 8, 12
  • 9. • Efficiency • Learnability • Satisfaction • Effectiveness (R&C) / Errors (N) • Memorability (N) • Accessibility (R&C)Wednesday, February 8, 12
  • 10. accessibilityWednesday, February 8, 12
  • 11. “making products usable by people who have disabilities.” (R&C 5)Wednesday, February 8, 12
  • 12. Wednesday, February 8, 12
  • 13. Wednesday, February 8, 12
  • 14. Wednesday, February 8, 12
  • 15. Wednesday, February 8, 12
  • 16. Wednesday, February 8, 12
  • 17. Usability isWednesday, February 8, 12
  • 18. the absence of frustration.Wednesday, February 8, 12
  • 19. Let’s talk testing.Wednesday, February 8, 12
  • 20. Bailey’s Human Performance ModelWednesday, February 8, 12
  • 21. • the human • the context • the activityWednesday, February 8, 12
  • 22. user-centered designWednesday, February 8, 12
  • 23. “UCD is the techniques, processes, methods, and procedures for designing usable products and systems... It is the philosophy that places the user at the center of the process.”Wednesday, February 8, 12
  • 24. How do we figure this out?Wednesday, February 8, 12
  • 25. In a perfect world, you start from the beginning.Wednesday, February 8, 12
  • 26. We are not working in perfect worlds.Wednesday, February 8, 12
  • 27. Wednesday, February 8, 12
  • 28. Wednesday, February 8, 12
  • 29. $74,000 - $105,000Wednesday, February 8, 12
  • 30. Wednesday, February 8, 12
  • 31. Instead, we’re going to DIY.Wednesday, February 8, 12
  • 32. Wednesday, February 8, 12
  • 33. Band on every street corner. A ‘zine in every bar.Wednesday, February 8, 12
  • 34. A usability specialist in every workplace.Wednesday, February 8, 12
  • 35. quick & dirty experiments.Wednesday, February 8, 12
  • 36. Wednesday, February 8, 12
  • 37. experientialWednesday, February 8, 12
  • 38. human subjectsWednesday, February 8, 12
  • 39. our job is toWednesday, February 8, 12
  • 40. develop: - research questions - test objectivesWednesday, February 8, 12
  • 41. Representative sample of usersWednesday, February 8, 12
  • 42. Representation of actual work environments.Wednesday, February 8, 12
  • 43. Observation of end usersWednesday, February 8, 12
  • 44. InterviewingWednesday, February 8, 12
  • 45. Collection of performance and preference measures.Wednesday, February 8, 12
  • 46. Recommendation of improvements.Wednesday, February 8, 12
  • 47. Study TypesWednesday, February 8, 12
  • 48. iterative designWednesday, February 8, 12
  • 49. Exploratory/FormativeWednesday, February 8, 12
  • 50. Wednesday, February 8, 12
  • 51. Not how well. (Yet.) Why.Wednesday, February 8, 12
  • 52. ExploratoryWednesday, February 8, 12
  • 53. Assessment / SummativeWednesday, February 8, 12
  • 54. now we’re into how well. Sort of.Wednesday, February 8, 12
  • 55. Validation / VerificationWednesday, February 8, 12
  • 56. ComparisonsWednesday, February 8, 12
  • 57. Testing EnvironmentsWednesday, February 8, 12
  • 58. Lab Onsite Mobile RemoteWednesday, February 8, 12
  • 59. user comfortWednesday, February 8, 12
  • 60. observer locationWednesday, February 8, 12
  • 61. recording movement? recording sound? recording expressions?Wednesday, February 8, 12
  • 62. Wednesday, February 8, 12
  • 63. or,Wednesday, February 8, 12
  • 64. Wednesday, February 8, 12
  • 65. honest fair responsibleWednesday, February 8, 12
  • 66. informed consentWednesday, February 8, 12
  • 67. confidentialityWednesday, February 8, 12
  • 68. manipulation of dataWednesday, February 8, 12
  • 69. validity / reliabilityWednesday, February 8, 12
  • 70. - techniques / methods - researcher’s stance - assumptionsWednesday, February 8, 12
  • 71. human subjectsWednesday, February 8, 12
  • 72. human subjectsWednesday, February 8, 12
  • 73. relationship with audienceWednesday, February 8, 12