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Usability intro 419

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Transcript

  • 1. UsabilityWednesday, January 18, 12
  • 2. Usability (n): The effectiveness, efficiency, and satisfaction with which users can achieve tasks in a particular environment of a product.Wednesday, January 18, 12
  • 3. High usability means a system is:Wednesday, January 18, 12
  • 4. easy to learn and rememberWednesday, January 18, 12
  • 5. efficient, visually pleasing, and fun to useWednesday, January 18, 12
  • 6. quick to recover from errorsWednesday, January 18, 12
  • 7. Wednesday, January 18, 12
  • 8. If your audience finds your document difficult to use, it doesn’t mean that they’ve failed.Wednesday, January 18, 12
  • 9. It means that you failed them.Wednesday, January 18, 12
  • 10. Things should be obvious.Wednesday, January 18, 12
  • 11. • Where to click • How to search • How to navigate individual pagesWednesday, January 18, 12
  • 12. Bad design is one thing, but ...Wednesday, January 18, 12
  • 13. context is another part of the problem.Wednesday, January 18, 12
  • 14. We’d like to think of our readers as...Wednesday, January 18, 12
  • 15. Wednesday, January 18, 12
  • 16. Wednesday, January 18, 12
  • 17. This almost never happens.Wednesday, January 18, 12
  • 18. Wednesday, January 18, 12
  • 19. Wednesday, January 18, 12
  • 20. Wednesday, January 18, 12
  • 21. Wednesday, January 18, 12
  • 22. Users look feverishly for anything that is:Wednesday, January 18, 12
  • 23. interestingWednesday, January 18, 12
  • 24. vaguely resembles what they’re looking forWednesday, January 18, 12
  • 25. is clickable.Wednesday, January 18, 12
  • 26. Usability is mostly common sense.Wednesday, January 18, 12
  • 27. We don’t read screens.Wednesday, January 18, 12
  • 28. We don’t read screens. We scan screens.Wednesday, January 18, 12
  • 29. We don’t make optimal choices.Wednesday, January 18, 12
  • 30. We satisfice.Wednesday, January 18, 12
  • 31. satisfying + sufficing = satisficeWednesday, January 18, 12
  • 32. Why not look for the best choice?Wednesday, January 18, 12
  • 33. 4Wednesday, January 18, 12
  • 34. 1. We’re usually in a hurry.Wednesday, January 18, 12
  • 35. 2. There’s not much of a penalty for guessing wrong.Wednesday, January 18, 12
  • 36. 3. Weighing options may not improve our chances.Wednesday, January 18, 12
  • 37. 4. Guessing is more fun.Wednesday, January 18, 12
  • 38. Your job is to take all this into account.Wednesday, January 18, 12
  • 39. Designing and writing with end-users in mindWednesday, January 18, 12
  • 40. Designing and writing with end-users in mindWednesday, January 18, 12
  • 41. Revising with end-users in mindWednesday, January 18, 12
  • 42. RevisionWednesday, January 18, 12
  • 43. We’re not fixing websites in this class.Wednesday, January 18, 12
  • 44. We’re making recommendationsWednesday, January 18, 12
  • 45. about effective revision.Wednesday, January 18, 12
  • 46. but in the process,Wednesday, January 18, 12
  • 47. you’ll write. a lot.Wednesday, January 18, 12
  • 48. Professional WritingWednesday, January 18, 12
  • 49. Status Reports Heuristic Evals Testing Materials Executive Summaries Testing Reports Performance EvalsWednesday, January 18, 12
  • 50. This is also a class aboutWednesday, January 18, 12
  • 51. work.Wednesday, January 18, 12
  • 52. Working ... professionally. in distributed environments.Wednesday, January 18, 12

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