About Kaitlan (@KaitlanChu) is a Senior Usability Analyst at Rockwell Automation (NYSE: ROK), the world’s largest Fortune 500 company dedicated to industrial automation and information solutions.
Prior to Rockwell, she was UX thought leader for a team in charge of the most-visited website among US hospitals. She started & instilled UX practices in Cleveland Clinic, a 40,000-employee organization; the results were presented as a case study at UX conferences.
Kaitlan has spoken internationally at industry & academic conferences. She was selected to speak at UXPA International Conference 2012 & 2013. As an academic, she authored usability studies funded by the National Science Foundation.