Organizational Behavior Chapter 2
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  • 1. OB : Chapter 2. FOUNDATION’s OFINDIVIDUAL BEHAVIOUR.
  • 2. THE 3 LEVELS OF OB PROCESS…• INDIVIDUAL LEVEL• GROUP LEVEL• ORGANIZATIONAL LEVEL.• CHAPTER 2,3,4,5 & 6 will deal with the individual level of OB PROCESSES.
  • 3. WHAT ARE THE FACTORS WHICH OB STUDIESRELATED TO INDIVIDUAL’s IN AN ORGANIZATION: Biographical Characteristics. Employee Productivity. Absenteeism. Turnover. Job Satisfaction.
  • 4. Biographical Characteristics.• Age.• Gender.• Marital Status.• Tenure.
  • 5. Major Determinants of Personality.1. Heredity.2. Environment.3. Family & Social Factors.A: Socialization process.B: Identification process.
  • 6. ABILTIES.• There are 2 types of abilities which decide an individual’s capacity to perform various tasks in a job.1. INTELLECTUAL ABILITIES.2. PHYSICAL ABILITIES.
  • 7. LEARNING. LEARNING IS A CHANGE IN BEHAVIOUR AS A RESULT OF EXPEREINCE.THERE ARE MANY THEORIES ABOUT LEARNING.
  • 8. COMPONENTS OF LEARNING.• Learning involves change: may it be good or bad.• Change must be relatively permanent.• Learning is change acquired through experience.• Form of experience is necessary.• LEARNING IS A LIFE LONG PROCESS.
  • 9. THEORIES OF LEARNING.• CLASSICAL CONDITONING THEORY.• OPERANT CONDITONING THEORY.• COGNITIVE LEARNING THEORY.• SOCIAL LEARNING THEORY.