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NGN OSS/BSS 2013 - 2018

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  • 1. Next Generation NetworkOSS/BSSMarket and Forecast 2013-2018May 2013 
  • 2. Overview:NGN promises a high quality end-user experience. Telecommunications service providers expect theNGN framework to provide them with tools that would ensure customer loyalty. However, the path to-wards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge con-fronting operators is optimizing their OSS and BSS platforms, systems, and processes.With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast2013-2018 provides a comprehensive analysis of drivers and issues related to technical and businessaspects of OSS/BSS deployments and developments while forecasting their growth over the next fiveyears.Technical Overview of OSS and BSS in NGNs: This section begins with an introduction to OSS andBSS and their roles in the operator environment. It explains the various blocks that go into building of theOSS: Network elements, events, alarms and others. It next explains the BSS building blocks: Billing, rat-ing, mediation, charging, customer care and others. This section is followed by the description of preva-lent industry approaches like TMN - FCAPS model that are widely followed by operators. The sectionthen analyzes the technical impact of NGN on OSS and BSS architectures.Vendor Analysis: Profiles of vendors offering OSS/BSS products and services for next generation net-works. This section first explains the basis of vendor selection including vendor classification, innovativecontribution, market leadership position and future growth path. Each vendor is then analyzed in the lightof its product and solution portfolio, major implementations, differentiating aspects with other vendorsand their future plans. The report includes recommendations to vendors including diversification, bestpractices, market segment, and solution approach.Quantitative Analysis and Forecast: This section begins with a detailed explanation of the researchmethodology. Quantitative analysis includes measurable items such as billing systems, network manage-ment systems and their sub-classes (mediation, wholesale billing, retail billing, CRM, revenue assurance,resource management, task management, delivery management, synchronization management) alongwith geographical segmentation, trends and projections. Importantly, the quantitative analysis assessesthe impact of various drivers and issues on the above measurable items, thus forming a logical conclu-sion of the quantitative discussion in the previous sections.Note: This section represents a comprehensive forecast including Forecast Methodology byOverall OSS and BSS Software Market, Split by OSS and by BSS separately, by geography(NA, EMEA, CALA, and APAC), and by modular break-up including: Network Planning and Engi-neering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Ser-vice Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Media-tion (MD), and Revenue Assurance (RA).Questions answered in this report include: What are the telecom network operator interests in NGN OSS/BSS? What are the challenges to OSS and BSS implementation? What are the best OSS and BSS approaches for NGN? What are the technologies involved in OSS and BSS? Who are the leading vendors for NGN OSS/BSS? What is the market forecast for OSS and BSS?
  • 3. Key Findings: Consolidated OSS revenue will realize 1.4 times more than BSS throughout the period Combined NGN OSS/BSS market (software revenue) will reach US$ 54.36 billion globally in 2018with 13.72% CAGR From component perspective, share of services revenue will increase from a little above 40% to 60%of totals by 2018 NA will remain be the top revenue generating zone with 39% market share and APAC will follow withfastest CAGR of 16.82% An OSS platform shift will be triggered by wearable devices(wearable glasses, smartwatch, etc.) andcloud service medium for BSS Among five OSS modular markets, PSA will have the highest market share by 33% but IM will experi-ence the fastest CAGR of 22.14%Target Audience: Mobile network operators Network and services integrators OSS/BSS products and services suppliers Next generation network infrastructure providers Third party providers of content, commerce, and applications
  • 4. 013 Netvision3 (Hutchison)AAPTAirtelAlbacomAlcatel-LucentAscom NetworkTestingAlltelAlvarion USAAmdocsAnniesAntel UruguayAOLAppleARTelecomAscomAT & T DobsonAT & T EdgeAT & T MobilityAT&TAT&T WirelessAugereAWCCAxtel Comcel (Voilà)Baikal Westcom RussiaBakCell AzerbaijanBandwidth.comBatelcoBatelco BahamasBellBell AliantBell CanadaBellSouthCommunicationsBezeqBharti Tele-VenturesBouygues TelecomBrasil TelecomBritish TelecomBroadviewBrocadeBskyB (EasyNet)BSNLBTBT WholesaleCable & WirelessCableVisionCaiwayCamtel CameroonCANCAN MelitaCAT Telecom ThailandCbeyond Communica-tions USACBOSSCellcomCellcom MalaysiaCenturyLinkCerillionCFECharter Communica-tionsChina MobileChina TelecomChina UnicomChunghwa TelecomCingularClearwireClearWire USAColombia Velcom(MDC) BelarusCOLTComarchComcastComnetComptel CorporationComverseConvergysCosmoteCovadCox CommunicationscVidya IncCybercityCytaCzech TelecomDellDeutsche TelecomDigiDigicelDirect on PCDIRECTVDorado SoftwareEircomElitecore TechnologiesEmbarqEquantEricssonEschelon Telecom USAETBEvolving Systems IncExcel CommunicationsFair PointFastwebFormula Telecom Solu-tionsFrance TelecomFreenet.de GermanyGCI CommunicationCorpGhanatelGlobal CrossingGO GroupGO Mobile MaltaGolden LinesH3GH3G ItalyHathwayHewlett-Packard Com-panyHighDealHotHTKHuaweiHutchHutchisonHutchison TelecomIBMIceIdea CellularImperial OnlineIn2cableIndo SatIndonesia ComnetIndosat M2Indus TowersInfoVistaingTelInmarsatIntec Telecom SystemsIntelco InternationalTelecommunicationsKingston Communica-tionsKorea TelecomKPNKTKTFLCH.ClearnetLevel 3LHSLogNet SystemsM1MailtecMaroc TelecomMaxisMCIMCI WorldComMeditelMelitaMetratechMindCTI LtdMirant Corporation MirsMobilkom AustriaMobilTelMobilTel BulgariaMotorolaMotricityMovieBeam USAMTCMTNMTN EtisalatMTN South AfricaMTNLMTSMTS AllstreamMTS RussiaMycomMYtvNepal TelecomNetCrackerNetiaNeural TechnologiesNippon Telegraph andTelephoneNokiaNokia Siemens Net-worksNomadNortel GlobalNortel NetworksNRJ MobileNSNNTS IndonesiaNTTNTT DoCoMoNetadmin SystemsO2O2 GermanyO2 UKOiOmantelONOOpenCloudOPT-PFOptusOracleOrangeOrange FranceOrange PolandOrange SlovakiaOrange SwitzerlandOrascomOrbitelPacific BangladeshPaetec CommunicationsUSAPartnerPelephonePine TelephonePipexPolkomtelPurcell USAQwestRailtel CorporationRedkneeRelianceRFF FranceRogersSBCScarlet TelecomSensorLogicSFRShaw CablesystemsSherburn TelesystemsSilk TelecomSimfonicsSingTelSingTel OptusSK TelecomSoftBankSonatelSonera Carrier Net-worksSparkleSpiceSpirit TelecomSri Lanka TelecomSTA AndorraSTC Saudi ArabiaSubexSwisscomSynchronossT MobileTango NetworksTata TeleservicesTDCTDSTelcordia TechnologiesIncTele2Telecom AustriaTelecom ItaliaTelecom MalaysiaTelecom NamibiaTelecom New ZealandTelecommunicoaes deMozambiqueTelefonicaTelefonica Del Peru STelefonica S.ATelekom MalaysiaTelemarTelenet BelgiumTelewest BroadbandTelfortTelgua (Claro) Guate-malaTeliaSoneraTelkom SATelkomselTelstraTELUSTeracomTerrastarThe MTN Group AfricaThe US ArmyTIMTime Warner CableTime Warner TelecomTime.com MalaysiaTiscalliT-MobileT-Mobile GermanyT-Mobile UKT-Mobile USATNSITranstelTrilogy Dominicana(Viva)Trilogy InternationalPartnersTTI TelecomTurkcelltwtelecomTyco Telecommunica-tionsTelcordia TechnologiesIncUecommUPCUS CellularUshaCommVentraq (FormerlyACE*COMM)VerizonVerizon WirelessVibo PeterstarVideotronVimpelCom Group(Beeline)Virgin Media BusinessVirgin MobileVivacomVodafoneVodafone (SFR) FranceVodafone GhanaVodafone SpainVodafone UKVoiamoVolksbankVonageVPIsystems IncVTel HoldingsWanaWANDL (Wide AreaNetwork Design Labora-tory)Wateen TelecomWebNMSWildBlue Communica-tionsWindXaltedXINTEC SAYou TelecomZain IraqZain KuwaitZTEZIRACompanies in Report:
  • 5. 1.0 EXECUTIVE SUMMARY 92.0 NEXT GENERATION NETWORKS (NGN) 112.1 INTRODUCTION 112.2 NGN IN CONTEXT 112.3 OVERVIEW 152.3.1 TIMELINE 152.4 COMPARISON OF NGN WITH PUBLIC SWITCHEDAND DATA NETWORKS 162.5 NGN MARKET DRIVERS 172.5.1 TELECOM OPERATOR AND VENDOR INTER-ESTS 172.5.2 IMPROVEMENT IN ACCESS TECHNOLO-GIES 182.5.3 REDUCED VENDOR DEPENDENCY 192.5.4 RETURN ON INVESTMENT 192.6 CHALLENGES FOR NGN 212.6.1 LARGE SCALE CAPITAL EXPENDITURE 222.6.2 OPERATIONAL CHALLENGES 222.6.3 INTEGRATION OF PRIVATE NETWORKS ANDAPPLICATIONS WITH PUBLIC NETWORKS 232.6.4 QUALITY OF SERVICE (QOS) 232.6.5 NATIONAL SECURITY AND COMPETITIVE POLI-CIES 242.7 IP MULTIMEDIA SUBSYSTEM (IMS) 252.7.1 OVERVIEW 252.7.2 HOME SUBSCRIBER SERVER (HSS) 262.7.3 APPLICATION AND MEDIA SERVERS 262.7.4 CALL SESSION CONTROL FUNCTION(CSCF) 272.7.5 INTERCONNECTION PROTOCOLS 272.8 IMS MARKET DRIVERS 282.8.1 VALUE-ADDED SERVICES 282.8.2 TRANSPARENCY IN ACCESS 282.8.3 SCALABILITY 282.8.4 INDUSTRY CONSORTIA 282.8.5 LTE 292.9 CONCLUSIONS 302.9.1 IMS SURVEY HIGHLIGHTS 303.0 NGN OSS/BSS: COMPONENTS, IMS IMPLICA-TIONS AND FRAMEWORKS 313.1 OSS & BSS FUNCTIONS IN TELECOM OPERA-TOR ENVIRONMENT AND MARKET FORECAST 313.1.1 NETWORK PLANNING AND ENGINEERING(NPE) 313.1.2 FAULT MANAGEMENT (FM) 323.1.3 CONFIGURATION MANAGEMENT 333.1.4 ACCOUNTING MANAGEMENT 343.1.5 PERFORMANCE MANAGEMENT (PM) 353.1.6 PROVISIONING AND SERVICE ACTIVATION(PSA) 353.1.7 SECURITY MANAGEMENT 373.1.8 INVENTORY MANAGEMENT (IM) 373.1.9 BILLING AND CUSTOMER CARE (B&CC) 383.1.10 MEDIATION (MD) 393.1.11 REVENUE ASSURANCE (RA) 403.1.12 MOBILITY MANAGEMENT 403.1.13 CUSTOMER MANAGEMENT 413.1.14 TERMINAL MANAGEMENT 423.2 CHALLENGES FOR OSS AND BSS 423.3 OSS CHALLENGES 433.3.1 STAKEHOLDER APPREHENSIONS 433.3.2 FRAMEWORK TO INTEGRATE CUSTOMIZATIONDEMANDS 443.3.3 SMOOTH TRANSITION FROM EXISTING OSSFRAMEWORKS 443.3.4 MULTI-VENDOR CO-ORDINATION 453.4 BSS CHALLENGES 463.5 SDP: THE SHOCK ABSORBER 473.6 TM FORUM SOLUTION FRAMEWORX 493.6.1 KEY NGOSS TERMINOLOGY 523.6.2 TAM 533.6.3 BUSINESS PROCESS FRAMEWORK (FORMERLYETOM) 543.6.4 SID 573.6.5 TNA 603.6.6 APIS AND INTERFACES 623.6.7 NGOSS COMPLIANCE TESTS 623.6.8 THE NGOSS LIFECYCLE 623.6.9 ADVANTAGES OF NGOSS 644.0 APPROACHES AND TECHNOLOGIES 654.1 FUNDAMENTAL CONCEPTS 654.1.1 MIDDLEWARE 654.1.2 SOA-THE BEDROCK FOR SDP AND OSS/BSS 664.1.3 SERVICE ORIENTED APPLICATION PROTOCOL(SOAP) 684.1.4 WEB SERVICES (WS) 694.1.5 EXTENSIBLE MARKUP LANGUAGE(XML) 704.2 OSS/BSS FRAMEWORKS 704.2.1 TELECOMMUNICATION MANAGEMENT NET-WORK (TMN) 704.2.2 FCAPS 734.3 MESSAGING FORMATS 754.3.1 SIMPLE NETWORK MANAGEMENT PROTOCOL(SNMP) 754.3.2 COMMON MANAGEMENT INFORMATION PROTO-COL (CMIP) 784.4 ENTERPRISE DATA ORGANIZATION APPROACH-ES 794.4.1 ENTERPRISE APPLICATION INTEGRATION(EAI) 794.4.2 ENTERPRISE SERVICE BUS (ESB) 804.5 APPROACHES TOWARDS IMS-ENABLING OSS/BSS 814.5.1 OSS/J 814.5.2 MDA 854.5.3 INFORMATION TECHNOLOGY INFRASTRUCTURELIBRARY (ITIL) 875.0 EMERGING OSS/BSS BUSINESS (REVENUE)MODEL ANALYSIS 885.1 BUSINESS MODEL: TREND ANALYSIS 885.2 ADVERTISING AS BUSINESS MODEL 895.2.1 MODELS FOR EMERGING MARKETS / ARE-AS 896.0 CSP (COMMUNICATION SERVICE PROVIDERS)IN OSS/BSS 906.1 OTT MODEL WOULD CHANGE CSP’S(COMMUNICATION SERVICE PROVIDER) ROLE 906.2 TIERED PRICING FOR CSP 906.3 CUSTOMER BEHAVIOR ANALYSIS – A POWER-FUL TOOL 916.4 BSS MANAGED SERVICES 926.5 STRATEGIC DECISION LEVEL FOCUS 926.6 TO-DO FOR CSP 947.0 OSS/BSS MARKET TREND 2013 & BE-YOND 95Table of Contents
  • 6. 7.1 TOP OSS/BSS TRENDS 957.2 MARKET IMPACT ANALYSIS OF TRENDS ON RE-GIONAL BUSINESS POLICY 967.3 MOBILE OSS GROWTH 977.4 MOBILE BSS INNOVATION 987.4.1 ERICSSON CASE 1007.5 CLOUD & SINGLE BSS SOLUTION 1018.0 VENDOR ANALYSIS 1038.1 VENDOR LANDSCAPE OBSERVATIONS 1038.2 VENDOR CLASSIFICATION 1048.2.1 COMPREHENSIVE SOLUTION PROVIDING PUREOSS/BSS VENDORS 1048.2.2 COMPREHENSIVE SOLUTION PROVIDING COMPO-SITE VENDORS 1058.2.3 CORE STRENGTH CONCENTRATORS –BSS 1068.2.4 CORE STRENGTH CONCENTRATORS –OSS 1088.3 VENDOR INITIATIVES 1098.3.1 TOTAL VENDOR LIST 1098.3.2 AMDOCS 1108.3.3 CBOSS 1128.3.4 CERILLION 1178.3.5 COMARCH 1198.3.6 COMPTEL CORPORATION 1218.3.7 COMVERSE 1268.3.8 CONVERGYS 1288.3.9 CVIDYA INC 1298.3.10 DORADO SOFTWARE 1318.3.11 ELITECORE TECHNOLOGIES 1318.3.12 ERICSSON 1328.3.13 EVOLVING SYSTEMS INC 1338.3.14 FORMULA TELECOM SOLUTIONS 1358.3.15 HEWLETT-PACKARD COMPANY 1368.3.16 HIGHDEAL 1378.3.17 HUAWEI 1388.3.18 IBM 1398.3.19 INFOVISTA 1418.3.20 INTEC TELECOM SYSTEMS (CSG INTERNATION-AL) 1428.3.21 LOGNET SYSTEMS 1448.3.22 METRATECH 1468.3.23 MINDCTI LTD 1478.3.24 MYCOM 1488.3.25 NETCRACKER 1508.3.26 NEURAL TECHNOLOGIES 1528.3.27 OPENCLOUD 1538.3.28 ORACLE 1548.3.29 REDKNEE 1558.3.30 SUBEX 1578.3.31 SYNCHRONOSS 1608.3.32 TTI TELECOM 1618.3.33 USHACOMM 1618.3.34 VENTRAQ (FORMERLY ACE*COMM) 1628.3.35 VPISYSTEMS INC 1638.3.36 WANDL (WIDE AREA NETWORK DESIGN LABORA-TORY) 1658.3.37 WEBNMS 1668.3.38 XALTED 1688.3.39 XINTEC SA 1698.3.40 ZTE 1708.3.41 TELCORDIA TECHNOLOGIES INC 1718.3.42 NOKIA SIEMENS NETWORKS 1738.3.43 ALCATEL-LUCENT 1768.3.44 ASCOM NETWORK TESTING 1798.3.45 ZIRA 1809.0 CASE STUDY 1849.1 ERICSSON RANKED #2 IN OSS/BSS ANDSDP 1849.2 NETADMIN SYSTEMS MONITORS WORLD’S LARG-EST LAN 1849.3 AMDOCS CUSTOMER SUCCESS STORY 1859.4 ERICSSON INVESTS AS NOKIA SIEMENS SELLS-OFF BSS/OSS SOFTWARE 1879.5 NETCRACKER PLANNING TO DEMONSTRATEBSS/OSS EFFICIENCY 1889.6 ASCOM NETWORK TESTING ENHANCES TEMSDISCOVERY 1899.7 BSS/OSS TRANSFORMATION: ABSOLUTE IMPER-ATIVE IN THE 4G WORLD 1919.8 REDKNEE TO ACQUIRE NOKIA SIEMENS BSSBUSINESS FOR $52 MILLION 1949.9 ERICSSON WINS TELEPHONY BSS/OSS EXCEL-LENCE AWARD 19610.0 NGN OSS/BSS MARKET FORECAST ANALYSIS2013 – 2018 19810.1 FORECAST METHODOLOGY 19810.2 OSS & BSS SOFTWARE MARKET: COMBINED VS.SPLIT REVENUE 2013 - 2018 19810.2.1 COMBINED (OSS+BSS) REVENUE FORE-CAST 19810.2.2 REVENUE SPLIT: OSS VS. BSS SOFTWARE MAR-KET 19910.2.3 OSS REVENUE SPLIT BY PLATFORM: WEB VS.MOBILE VS. WIRELESS DEVICE 20010.2.4 BSS REVENUE SPLIT AMONG SERVICES: STAND-ARDIZED VS. CLOUD & CENTRALIZED 20110.2.5 OSS REVENUE MODULAR SPLIT: NPE VS. FM VS.PM VS. PSA VS. IM 20210.2.6 BSS REVENUE MODULAR SPLIT: B&CC VS. MD VS.RA 2013 - 2018 20410.3 OSS+BSS) REVENUE DISTRIBUTION BY REGIONSVS. COMPONENTS 2013 - 2018 20610.3.1 REGIONAL DISTRIBUTION: NA VS. EMEA VS. CALAVS. APAC 20610.3.2 COMPONENT DISTRIBUTION: LICENSE VS. SER-VICE VS. MAINTENANCE 20810.4 OSS MODULAR REVENUE DISTRIBUTION IN RE-GIONS (NA VS. EMEA VS. CALA VS. APAC) VS. COMPO-NENTS 2013 – 2018 21010.4.1 NETWORK PLANNING AND ENGINEERING(NPE) 21010.4.2 FAULT MANAGEMENT (FM) 21210.4.3 PERFORMANCE MANAGEMENT (PM) 21410.4.4 PROVISIONING AND SERVICE ACTIVATION(PSA) 21610.4.5 INVENTORY MANAGEMENT (IM) 21910.5 BSS MODULAR REVENUE DISTRIBUTION IN RE-GIONS: NA VS. EMEA VS. CALA VS. APAC 2013 -2018 22110.5.1 BILLING AND CUSTOMER CARE (B&CC) 22110.5.2 MEDIATION (MD) 22410.5.3 REVENUE ASSURANCE (RA) 22610.6 IMPROPER CARRIER BILLING: MNO’S REVENUELOSS VS. SUSTAINED GAIN VS. BRAND IMPACT 22810.6.1 TOTAL BILLING VS. DIRECT BILLING REVENUELOSS 2013 – 2018 22810.6.2 BRAND IMPACT AND SUSTAINED INVESTMENTGAIN 22910.7 OSS/BSS VENDOR RAKING 2013 23011.0 CONCLUSIONS AND RECOMMENDA-TIONS 23211.1 RECOMMENDATIONS FOR OSS/BSS VEN-DORS 232Table of Contents (Cont.)
  • 7. List of GraphsFigure 1: IMS Architecture Components 26Figure 2: Percentage Weight Distribution among Three Drivers for Migrating to IMS 29Figure 3: OSS and BSS Position Graph 31Figure 4: KABIRA PSA Framework 36Figure 5: Frameworx Schematic 50Figure 6: NGOSS Schematic 51Figure 7: eTOM framework 56Figure 8: Operation Domain 57Figure 9: SID Business Entity Framework 59Figure 10: NGOSS Lifecycle Management 63Figure 11: Logical Layers of TMN Framework 73Figure 12: NGOSS and OSS/J Synchronization 82Figure 13: TMF/Prosspero Framework 83Figure 14: OSS+BSS Combined Software Market Revenue 2013 – 2018 198Figure 15: OSS vs. BSS Revenue Split 2013 - 2018 199Figure 16: OSS vs. BSS Revenue Sharing % among Totals 2013 – 2018 199Figure 17: Platform OSS Revenue (web vs. mobile/wireless device) 2013 – 2018 200Figure 18: Web vs. Mobile vs. Wireless Device Market OSS Revenue 2013 – 2018 201Figure 19: Standard vs. Cloud & Centralized BSS Revenue 2013 – 2018 202Figure 20: Standard vs. Cloud/Centralized Consolidated BSS revenue 2013 – 2018 202Figure 21: NPE vs. FM vs. PM vs. PSA vs. IM: OSS Revenue 2013 – 2018 203Figure 22: NPE vs. FM vs. PM vs. PSA vs. IM OSS Market 2013-2018 203Figure 23: B&CC vs. MD vs. RA: BSS 2013 – 2018 205Figure 24: B&CC vs. MD vs. RA BSS Consolidated 2013 – 2018 205Figure 25: OSS+BSS Revenue Distribution by NA vs. EMEA vs. CALA vs. APAC 207Figure 26: NA/EMEA/CALA/APAC Market OSS+BSS Revenue 2013 – 2018 207Figure 27: OSS+BSS Revenue Distribution by License vs. Service vs. Maintenance Components 2013 – 2018 208Figure 28: Component Market by OSS+BSS Revenue 2013 – 2018 209Figure 29: NPE Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 - 2018 210Figure 30: NA/EMEA/CALA/APAC Regional Market NPE revenue 2013 – 2018 211Figure 31: NPE Revenue by License vs. Service vs. Maintenance components 2013 – 2018 211Figure 32: FM revenue among NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 213Figure 33: NA/EMEA/CALA/APAC Regional Market of FM revenue 2013 – 2018 213Figure 34: FM Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 213Figure 35: PM Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 215Figure 36: NA vs. EMEA vs. CALA vs. APAC Regional Market PM Revenue 2013 – 2018 215Figure 37: PM Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 215Figure 38: PSA Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 217Figure 39: NA/EMEA/CALA/APAC Regional Market of PSA revenue 2013 – 2018 217Figure 40: PSA Revenue by License vs. Service vs. Maintenance components 2013 – 2018 218Figure 41: IM Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 219Figure 42: NA/EMEA/CALA/APAC Regional Market of IM revenue 2013 – 2018 220Figure 43: IM Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 220Figure 44: B&CC Revenue by NA vs. EMEA vs. CALA vs. APAC Regions 2013 – 2018 222Figure 45: NA vs. EMEA vs. CALA vs. APAC Regional Market of B&CC revenue 2013 – 2018 222Figure 46: B&CC Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 223Figure 47: MD Revenue by NA vs. EMEA vs. CALA vs. APAC Regions 2013 – 2018 224Figure 48: NA/EMEA/CALA/APAC Regional Market of MD revenue 2013 – 2018 225Figure 49: MD Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 225Figure 50: RA Revenue by NA vs. EMEA vs. CALA vs. APAC regions 2013 – 2018 226Figure 51: NA/EMEA/CALA/APAC Regional Market of RA revenue 2013 – 2018 227Figure 52: RA Revenue by License vs. Service vs. Maintenance Components 2013 – 2018 227Figure 53: Worldwide Operators Total Billing Revenue vs. Direct Billing Revenue Loss 2013 – 2018 229Figure 54: Worldwide Operators Direct Carrier Billing Revenue loss 2013 – 2018 229Figure 55: OSS/BSS Vendor Net Profit Margin Trend 230TablesTable 1: Comparison Chart between NGN, PSTN and PSDN 17Table 2: OSS/BSS Vendor List 110Table 3: Impact of Direct Carrier Billing vs. Sustained Gain Percentage 229Table 4: OSS/BSS Vendor Ranks and Net Profit Margin 231
  • 8. Order FormReport TitleNext Generation Network OSS/BSS-Market and Forecast 2013-2018License TypeFamily/Surname First NamePosition CompanyAddressCountry Post Code FAXTelephone EmailCard NumberExpiration Date (MM/YY) CV CodeCardholder’s name SignatureBilling AddressPostcode CountrySignature DateOrder TypeOrder by FAX at 1 877 646 3266Online OrderingCustomers can order online by visiting report web page:http://www.mindcommerce.com/Publications/NextGenOSSBSS_2013-2018.phpTel/FAX: 1-877-MINDCOM (646-3266) Email: info@mindcommerce.com www.mindcommerce.comSingle User License ………….....$ 2,995 USD Company-wide License……$6,995 USDTeam License (2-5 people) …… $ 3,685 USD Other Licensing options available: ContactMind Commerce

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