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Working with what you already have ... improving findability across your organisation

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  • Transcript

    • 1. Working with what you already have ... improving findability across your organisation Kate Simpson Saturday 16 June 2007 BIALL Sheffield 2007
    • 2. Good Morning Sheffield
    • 3. I’m new to this so please be gentle...
    • 4.  
    • 5. A little bit about me
    • 6. My name is: Kate Simpson
    • 7. Law degree
    • 8. LPC
    • 9.  
    • 10.  
    • 11. to jumping off a cliff
    • 12. Tangledom Ltd
    • 13. information architecture?
    • 14. it’s what you all instinctively know & do every day
    • 15. findability
    • 16. working with what you already have
    • 17. improving findability across your organisation
    • 18. DMS  versioning & central storage
    • 19. CMS  publish & distribute
    • 20. [ intranet etc ]  view & share
    • 21. search  find & reuse
    • 22. integrate  PMS, library, billing, research, e-mail...
    • 23.  and now?
    • 24. taxo mgt  organise & structure
    • 25. single search  the ‘google’ effect
    • 26. system [bloat] + information [bloat]
    • 27. “ ... access to over 4.1 billion documents from more than 32,000 sources ...”
    • 28. tangledom: the state we’re in
    • 29. So what do we do?
    • 30. Reduce the number of systems
    • 31. Reduce the amount of information
    • 32. Are these really solutions to our tangled times?
    • 33. I’d suggest not
    • 34.  
    • 35.  
    • 36. Let’s Get Smarter
    • 37. 1. Smarter Us & Smarter Users
    • 38. Looking at...
    • 39. How well our systems have been deployed & integrated
    • 40. Using all the best features that we could/should
    • 41. Keeping our systems up to date & relevant
    • 42. Approach  System Gap Analysis
    • 43. what we have deployed vs.
    • 44. what all the possible features of the system are
    • 45.
      • system features deployed
      • .......
      • .......
      • .......
      • further system features not yet deployed
      • .......
      • .......
      • .......
      • .......
      • .......
      • .......
      prioritised system features to deploy
    • 46. How do we decide which features to use?
    • 47. understand system capabilities
    • 48. understand our users’ needs
    • 49. understand our information requirements
    • 50. Let’s Get Smarter
    • 51. 2. Smarter Systems
    • 52. Looking at...
    • 53. The features that aren’t working as intended (or promised)
    • 54. The problems our users are experiencing
    • 55. And why
    • 56. The information that still isn’t being found
    • 57. And why
    • 58. Approach  Optimise System Features
    • 59. what we have deployed vs.
    • 60. the problems we’re still having
    • 61.
      • system features deployed
      • .......
      • .......
      • .......
      • problems/ difficulties with the system
      • .......
      • .......
      • .......
      • .......
      • .......
      • .......
      prioritised system features to be fixed
    • 62. How do we decide which features to fix?
    • 63. understand how the system is supposed to work
    • 64. understand the problems our users are having
    • 65. understand the potential solutions
    • 66. Let’s Get Smarter
    • 67. 3. Smarter Information
    • 68. Looking at...
    • 69. How ‘out of sync’ the metadata is between systems
    • 70. How systematically metadata is being applied
    • 71. How helpful our taxonomies really are or could be
    • 72. Approach  Metadata Gap Analysis
    • 73. what metadata is being captured and applied
    • 74. (in each system) vs.
    • 75. where you want to be
    • 76.
      • metadata being captured
      • .......
      • .......
      • .......
      • where we want to be
      • .......
      • .......
      • .......
      • .......
      • .......
      • .......
      prioritised metadata to be developed and captured
    • 77. How do we decide what to do and when?
    • 78. understand the business context
    • 79. understand our users
    • 80. understand our information
    • 81. My point?
    • 82. Findability
    • 83. Smarter users
    • 84. Smarter systems
    • 85. Smarter information
    • 86. Understand our systems
    • 87. Understand our users
    • 88. Understand our information
    • 89. Understand our business context
    • 90. not easy not simple but essential
    • 91. Thanks for listening
    • 92. feel free to drop me a line: [email_address]

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