The Competency           Convergence:         Core Skills and    Knowledge of Library            and Museum          Profe...
GLAMImpetus for ResearchInformation ProfessionalsSkills and KnowledgeHow Can We EvolveWhat’s Next?
Galleries | Libraries | Archives | Museums               Image: A logo for the GLAM Ambassador Steering Committee. http://...
Background and Impetus for        ResearchAn interest in GLAM andmodern information rolesPaul Marty (USA) believesthe libr...
Background and Impetus for        ResearchNo corresponding researchor literature was found in themuseum space“Museum infor...
Aims and ObjectivesTo learn more about theGLAM space, especiallymuseums and librariesTo discover the skills andknowledge n...
Information Professionals
Same Same, but Different“Just as LIS professionals have shifted theirfocus away from the ‘user in the life of thelibrary’ ...
Same Same, but Different“The role of the museum information professional ischanging so rapidly that any attempt to define p...
Same Same, but Different“[Cultural heritage institutions] will require newinformation professionals to look beyondspecific ...
Skills andKnowledge
The Research ApproachConduct a literature reviewto collect existing empiricaldata on library professionalsin AustraliaUnde...
Library Skills & Knowledge Skills and knowledge required in the LIS sector were drawn from existing literature
Management                              GenericCollection management and development    SkillsInformation managementInform...
Transferable                                      SkillsInformation literacyLifelong learningTeamworkCommunicationEthics a...
Museum Skills & KnowledgeSkills and knowledge fromNorth American and Britishstudies formed the basis forthe questionnaire
Personal Skills     Flexibility & Adaptability              Professionalism                   Reliability                 ...
Generic Skills          Commitment            Teamwork     Critical ThinkingWritten Communication  Oral Communication     ...
Discipline Knowledge               Interpretation      Collections Management          Curatorial Practice      Knowledge ...
Discipline Knowledge       Knowledge of StandardsVistitor Response & Engagement             Legal & Copyright    Social & ...
How Can We Evolve?
Evolve Your ThinkingCan a museum information professional gain employmentin a library?  Libraries emphasise qualifications ...
Evolve Your ThinkingCan a library information professional gain employment ina museum?  Museums emphasise experience  Volu...
Evolve Your ApproachBoth Libraries and Museums are under stress  Budget  Technology  User Needs
Evolve Your ProfessionBoth Libraries and Museums are responding  Changing role of Information Professionals  Cultural Inst...
What’s Next?other arms of GLAM?multi-skilled professionalseducation and trainingprofessional developmentcollaboration
Any   Questions?
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The Competency Convergence: Core Skills and Knowledge of Library and Museum Professionals

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Looking at parallel skills between museum and library information professionals. What can we learn from each other? Based on a project completed at QUT. A comparative study of existing LIS literature and original research in the museum sector. Presented at the 2012 ALIA QLD Mini-Conference on November 21.

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  • In the early 1800s, libraries, museums and galleries were often housed in one building, and there was very little separation. With the onset of digital collections and objects, cultural institutions may blur the lines between libraries and museums. Natural History Museums with a library\nIn North America, “Gallery” is often incorporated into what we know as a Museum, so some American and Canadian papers will refer to the group as LAM.\n
  • Marty is quite prolific and respected in the field of information studies. Since the early 2000s, he has published several papers that evaluate the museum profession. Marty holds a PhD in Library and Information Science from the University of Illinois.\nThe Double Helix asked, What are the generic capabilities required by the Library and Information Professional for the twenty-first century? \n and What is the discipline knowledge required by the Library and information Professional for the twenty-first century? so I have taken these concepts and applied them to museum information professionals.\nCentral Institute of Technology Library : suspended sculpture made of weeded book pages.\n\n\n
  • My research will address a gap in the literature. Its scope is not as broad as I would like but it’s a place to start.\n(Gilliland-Swetland & White, as cited in Marty, 2008)\n
  • I hope to contribute to the field of information studies. Since the 1990s there has been a rise in literature focused on the GLAM space. By assessing the core skills and knowledge of museum and library professionals, I hope to uncover any parallel skills, and open up discussion for collaborative projects and staff exchanges between cultural institutions in the future.\n
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  • My methodology involved survey research, with a questionnaire as the data collection method. The questionnaire included qualitative and quantitative questions, a demographic section, and a likert scale with a matrix of skills and knowledge for respondents to rank.\n\n
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  • The open-ended questions were drawn from Marty (2006 Meeting User Needs), in which the author considers the results of a series of interviews. Open-ended questions were deemed necessary for the survey of museum professionals, in order to obtain qualitative and explanatory responses.\nSkills lists were collated from a number of sources, including ICOM - the International Council of Museums, which is the equivalent of ALIA, a UK study by Maurice Davies called The Tomorrow People: Entry into the Museum Workforce, and Partridge & Hallam’s Double Helix paper.\nI pulled common skills and narrowed them down to a total of 35. These 35 were split into three categories: Personal Skills, Generic/Transferable/Soft Skills, and Disciplinary Knowledge. The categories came from Partridge & Hallam’s Double Helix paper, and were chosen for clarity and ease of classification. Partridge & Hallam surveyed South East Queensland library and information (LIS) professionals in 2004, which provided an excellent starting point for my research. I chose to send a questionnaire because I wanted to reach a wider audience than S.E. QLD. I did however limit respondents to Australia.\n
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  • 48% of my respondents had volunteer experience in a museum\n
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  • The Competency Convergence: Core Skills and Knowledge of Library and Museum Professionals

    1. 1. The Competency Convergence: Core Skills and Knowledge of Library and Museum ProfessionalsJulia Garnett | @jzgarnett | jzgarnett.com QUT New Grad
    2. 2. GLAMImpetus for ResearchInformation ProfessionalsSkills and KnowledgeHow Can We EvolveWhat’s Next?
    3. 3. Galleries | Libraries | Archives | Museums Image: A logo for the GLAM Ambassador Steering Committee. http://outreach.wikimedia.org/wiki/GLAM/Ambassadors_%26_Interns/Steering_Committee
    4. 4. Background and Impetus for ResearchAn interest in GLAM andmodern information rolesPaul Marty (USA) believesthe library and museumprofessions have developedsimilar skills and knowledgeResearch in the LIS space byHelen Partridge & Gill Hallam(2004 - The Double Helix)
    5. 5. Background and Impetus for ResearchNo corresponding researchor literature was found in themuseum space“Museum informationprofessionals are among theleast studied of all consumersand producers of museumresources.”- Gilliland-Swetland & White, 2004
    6. 6. Aims and ObjectivesTo learn more about theGLAM space, especiallymuseums and librariesTo discover the skills andknowledge needed forcurrent museum rolesTo assess the core skills andbackground knowledgepossessed by both museumand library professionals
    7. 7. Information Professionals
    8. 8. Same Same, but Different“Just as LIS professionals have shifted theirfocus away from the ‘user in the life of thelibrary’ to the ‘library in the life of the user,’cultural heritage information professionalshave engaged in a similar shift from the ‘visitorin the life of the museum’ to the ‘museum inthe life of the visitor.’ ”- Marty, 2012
    9. 9. Same Same, but Different“The role of the museum information professional ischanging so rapidly that any attempt to define preciselythe responsibilities with it likely would become quicklyoutdated, especially if one attempts to specify particularskills or technologies as requirements.In seeking individuals capable of filling such a position,then, museum administrators need employees who arejust as capable of helping them define the very rolethey need to play in the museum.”- Marty, 2008
    10. 10. Same Same, but Different“[Cultural heritage institutions] will require newinformation professionals to look beyondspecific technical abilities and see how theirskills can help their institutions’ users accesscultural heritage information resources.”CHIPS Workshop Report, 2008
    11. 11. Skills andKnowledge
    12. 12. The Research ApproachConduct a literature reviewto collect existing empiricaldata on library professionalsin AustraliaUndertake onlinequestionnaire of Australianmuseum professionalsCompare findings from theliterature and questionnaire
    13. 13. Library Skills & Knowledge Skills and knowledge required in the LIS sector were drawn from existing literature
    14. 14. Management GenericCollection management and development SkillsInformation managementInformation and societyInformation OrganisationInformation servicesInformation resources and retrievalInformation systemsRecords management and archivesEthics and legal responsibilityInformation ServicesInformation literacy instructionWeb content managementResearch
    15. 15. Transferable SkillsInformation literacyLifelong learningTeamworkCommunicationEthics and Social ResponsibilityProject ManagementCritical ThinkingProblem SolvingBusiness AcumenSelf Management(Partridge & Hallam 2004)
    16. 16. Museum Skills & KnowledgeSkills and knowledge fromNorth American and Britishstudies formed the basis forthe questionnaire
    17. 17. Personal Skills Flexibility & Adaptability Professionalism Reliability Commitment Interest TrustworthinessWillingness to learn & develop Enthusiasm Creativity Imagination Customer Focus Public service ethos 0 25 50 75 100 Agree Neutral Disagree Skills from: ICOM - the International Council of Museums & UK study by Maurice Davies, The Tomorrow People (2007)
    18. 18. Generic Skills Commitment Teamwork Critical ThinkingWritten Communication Oral Communication Computer Skills Interpersonal Leadership Social Media Skills 0 25 50 75 100 Agree Neutral Disagree Skills from: ICOM - the International Council of Museums & UK study by Maurice Davies, The Tomorrow People (2007)
    19. 19. Discipline Knowledge Interpretation Collections Management Curatorial Practice Knowledge of StandardsVisitor Response & Engagement Exhibition Development Financial Management 0 25 50 75 100 Agree Neutral Disagree Skills from: ICOM - the International Council of Museums & UK study by Maurice Davies, The Tomorrow People (2007)
    20. 20. Discipline Knowledge Knowledge of StandardsVistitor Response & Engagement Legal & Copyright Social & Political COntexts Visitor Services & Public Museum Theory Research Methods Conservation Education Publications & Products 0 25 50 75 100 Agree Neutral Disagree Skills from: ICOM - the International Council of Museums & UK study by Maurice Davies, The Tomorrow People (2007)
    21. 21. How Can We Evolve?
    22. 22. Evolve Your ThinkingCan a museum information professional gain employmentin a library? Libraries emphasise qualifications Professional bodies Skills and knowledge are applicable
    23. 23. Evolve Your ThinkingCan a library information professional gain employment ina museum? Museums emphasise experience Volunteering and internships Skills and knowledge are applicable
    24. 24. Evolve Your ApproachBoth Libraries and Museums are under stress Budget Technology User Needs
    25. 25. Evolve Your ProfessionBoth Libraries and Museums are responding Changing role of Information Professionals Cultural Institution Convergence Accreditation and Education
    26. 26. What’s Next?other arms of GLAM?multi-skilled professionalseducation and trainingprofessional developmentcollaboration
    27. 27. Any Questions?

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