Business Case Analysis Alexandro Colorado

Open Source Academy Based on the OSA study Original report freely downloadable External documentation provided by Gartner

Based on the OSA study

Original report freely downloadable

External documentation provided by Gartner

Content Introduction Executive Summary Invisible cost Analyzing the damage Relevant of knowledge infrastructure Change management analysis Leader Opinion about Migration

Introduction

Executive Summary

Invisible cost

Analyzing the damage

Relevant of knowledge infrastructure

Change management analysis

Leader Opinion about Migration

Introduction Analyze hidden costs in an organization Develop a cost model to calculate cost impact Support conclusions and processes for migration intentions Provide more information about the gained infrastructure Integrating our findings to the 'big picture' Comparing it with the leader opinion

Analyze hidden costs in an organization

Develop a cost model to calculate cost impact

Support conclusions and processes for migration intentions

Provide more information about the gained infrastructure

Integrating our findings to the 'big picture'

Comparing it with the leader opinion

Executive Summary

Drivers for Migration Provide factual data about migration's TCO Areas where cost reduction was significant Provide information for required services Reutilization of data storage on open file formats Key financial and qualitative cost of current environment

Provide factual data about migration's TCO

Areas where cost reduction was significant

Provide information for required services

Reutilization of data storage on open file formats

Key financial and qualitative cost of current environment

Cost involved in migrate Migration costs are similar regardless of Proprietary or free software (Total was £ 88 per seat) Cost involved during migration activities including: Project Management 1.3% Communication 6.27% Training – Technical and users 34.58% Deployment and system testing 20.19% Document conversion and integration 13.46% Implementation support 12.53% Consultancy fees 11.6%

Migration costs are similar regardless of Proprietary or free software (Total was £ 88 per seat)

Cost involved during migration activities including:

Project Management 1.3%

Communication 6.27%

Training – Technical and users 34.58%

Deployment and system testing 20.19%

Document conversion and integration 13.46%

Implementation support 12.53%

Consultancy fees 11.6%

Benefits of migration Short term Significant saving on licenses Reduced pressure on storage and network Out of vendor lock-in Long term Use of Open Standards Long term increase in freedom Upgrade cost and patches

Short term

Significant saving on licenses

Reduced pressure on storage and network

Out of vendor lock-in

Long term

Use of Open Standards

Long term increase in freedom

Upgrade cost and patches

Invincible cost

Bad practices Poor or non-existent file system management Little or no use of templates and re-usable content Inefficient usage through low skill levels and “feature ignorance” Proliferation of spreadsheet and desktop database with critical information Bad implementations

Poor or non-existent file system management

Little or no use of templates and re-usable content

Inefficient usage through low skill levels and “feature ignorance”

Proliferation of spreadsheet and desktop database with critical information

Bad implementations

Analyzing the impact We calculated the amount of hours that the bad practices took away from productivity. We multiply it for the hourly rate of an average employee Compiled the accumulated impact For data integration we took the cost of the average support engineer and the estimate a standard billing. Applied normalization criteria across the the productivity profiles

We calculated the amount of hours that the bad practices took away from productivity.

We multiply it for the hourly rate of an average employee

Compiled the accumulated impact

For data integration we took the cost of the average support engineer and the estimate a standard billing.

Applied normalization criteria across the the productivity profiles

Keys of the Analysis No specialized training cause lack of use of the tools Limited support assistance cause multiple mistakes on the infrastructure 1.30 – 2hrs a day takes 15% of an 8hour Lack of office document policy makes management impossible SOCITM study estimate a 10% increase in productivity for ECDL certified infrastructure

No specialized training cause lack of use of the tools

Limited support assistance cause multiple mistakes on the infrastructure

1.30 – 2hrs a day takes 15% of an 8hour

Lack of office document policy makes management impossible

SOCITM study estimate a 10% increase in productivity for ECDL certified infrastructure

Gartner study conclusions Estimate a considerable productivity loss (if there is no training) Profiles consider a high level of proficiency on the tool Implies that the corporation is using collaborative systems Doesn't take in account the long term sustainability Exponential saving rates 33% once presented with a targeted migration strateg y

Estimate a considerable productivity loss (if there is no training)

Profiles consider a high level of proficiency on the tool

Implies that the corporation is using collaborative systems

Doesn't take in account the long term sustainability

Exponential saving rates 33% once presented with a targeted migration strateg y

Knowledge infrastructure Best practices on office suite Template system for rapid document development Centralized file system for document audit and data preservation Continuous support infrastructure Affordable continuous training model

Best practices on office suite

Template system for rapid document development

Centralized file system for document audit and data preservation

Continuous support infrastructure

Affordable continuous training model

Outcome Identified invisible cost from lack of training present a 20% increase The invisible cost can't get eradicated but minimized Identified areas of opportunity for better strategies (lowering training costs) Documented longer term benefits and estimate potential new ones

Identified invisible cost from lack of training present a 20% increase

The invisible cost can't get eradicated but minimized

Identified areas of opportunity for better strategies (lowering training costs)

Documented longer term benefits and estimate potential new ones