About I’m a sales and IT professional with a unique combination of leadership skills, analytical strength, technology savvy, sales experience, and product vision. Currently my particular areas of interest are
• generating consumer/customer insight by using analytics,
• feeling the pulse by social media monitoring,
• multi-channel marketing automation, and
• managing the customer journey by Customer Experience Management.
I have a deep passion for evangelizing new ideas.
Specialties: Analytics, Business Intelligence, Cloud Computing, Customer Care, Data and Application Integration, Data Warehousing, Data Quality, Information Management, Master Data Management, Performance Management,...