The Platform Revolution:  A Look Into Disruptive Technologies Jonathan L. Yarmis VP Disruptive Technologies AMR Research A...
About AMR Research <ul><li>Objective research, analysis, and measurement firm focused on helping clients improve supply ch...
Agenda <ul><li>Enterprise Trends </li></ul><ul><ul><li>The user in control </li></ul></ul><ul><li>Technology Trends </li><...
The New Enterprise Reality <ul><li>Users have more computing power at home than at work </li></ul><ul><li>Users are embrac...
Technology Trends <ul><li>Independent phenomena </li></ul><ul><ul><li>Social networks, virtual worlds and other community-...
User Trends <ul><li>The user is in control </li></ul><ul><ul><li>The user has always been in control </li></ul></ul><ul><l...
User 2.0
Spending on Enterprise 2.0 Q26./Q29.  How will annual spending on Enterprise 2.0 tools and technologies change from 2008 c...
Current Use of Enterprise 2.0 (All Industries) Q4.  Which of the following best describes your company’s current plans for...
Current Use of Enterprise 2.0 (by Industry) Q1.  Which of the following BEST describes your company’s plans for Enterprise...
Department Use of Enterprise 2.0 Q10a.  Which department within your company makes the MOST use of Enterprise 2.0 tools an...
Organization responsible for Enterprise 2.0 Strategy Q13a.  Which organization is/will be PRIMARILY responsible for settin...
Business Issues Driving Use of Enterprise 2.0 Q12.  Which of the following business issues is driving your company MOST to...
Benefits Realized from Use of Enterprise 2.0 Q15.  Which of the following is the LARGEST benefit your company has realized...
Primary Use by Length of Time Using Q8.  Which of the following best describes how your company PRIMARILY uses/will use it...
Obstacles to further adoption of Enterprise 2.0 Q20.  Which of the following do you feel is the LARGEST obstacle your comp...
Justification
Summary <ul><li>Social technologies are the next wave of computing, building upon task- and process-automation </li></ul><...
For Further Information <ul><li>Jonathan L. Yarmis </li></ul><ul><li>[email_address] </li></ul><ul><li>203-227-7841 </li><...
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The Impact of Social Technologies on the Enterprise

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Presentation by Jonathan Yarmis, AMR Research at Newsgator Partner Advisory Council meeting, 11/5/08

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The Impact of Social Technologies on the Enterprise

  1. 1. The Platform Revolution: A Look Into Disruptive Technologies Jonathan L. Yarmis VP Disruptive Technologies AMR Research August 21, 2008
  2. 2. About AMR Research <ul><li>Objective research, analysis, and measurement firm focused on helping clients improve supply chain and operational performance through best practices and technology. </li></ul><ul><li>Founded in 1986, with Headquarters in Boston, USA, and International operations based in London, UK </li></ul><ul><li>100+ Research Analysts – Min. 15 yrs. industry experience </li></ul>
  3. 3. Agenda <ul><li>Enterprise Trends </li></ul><ul><ul><li>The user in control </li></ul></ul><ul><li>Technology Trends </li></ul><ul><ul><li>The Perfect Wave </li></ul></ul><ul><li>User Trends </li></ul><ul><ul><li>The user in control </li></ul></ul><ul><ul><li>User 2.0 </li></ul></ul><ul><li>Social Networking </li></ul><ul><ul><li>What do users want? </li></ul></ul><ul><ul><li>What are they getting? </li></ul></ul><ul><ul><li>Why aren’t they getting what they want? </li></ul></ul>
  4. 4. The New Enterprise Reality <ul><li>Users have more computing power at home than at work </li></ul><ul><li>Users are embracing disruptive technologies </li></ul><ul><ul><li>Social networking </li></ul></ul><ul><ul><li>Video </li></ul></ul><ul><li>Users are controlling key new platforms </li></ul><ul><ul><li>Mobility </li></ul></ul><ul><ul><li>User-oriented cloud technologies </li></ul></ul><ul><li>What happens when the user meets the enterprise? </li></ul><ul><ul><li>IT has never effectively stopped any end-user technology initiative </li></ul></ul><ul><ul><li>But it has never had to deal with the power available to the user today </li></ul></ul>
  5. 5. Technology Trends <ul><li>Independent phenomena </li></ul><ul><ul><li>Social networks, virtual worlds and other community-based solutions </li></ul></ul><ul><ul><li>Mobility </li></ul></ul><ul><ul><li>Cloud computing and stream computing </li></ul></ul><ul><ul><li>Alternative business models </li></ul></ul><ul><ul><ul><li>Most often advertising-supported </li></ul></ul></ul><ul><ul><ul><li>Different license, revenue models </li></ul></ul></ul><ul><li>Mutually reinforcing </li></ul><ul><ul><li>Mobility enables more social </li></ul></ul><ul><ul><li>Cloud supports mobility </li></ul></ul>
  6. 6. User Trends <ul><li>The user is in control </li></ul><ul><ul><li>The user has always been in control </li></ul></ul><ul><li>The role of social networks </li></ul><ul><ul><li>Social networking: expanding platform capabilities </li></ul></ul><ul><ul><li>User-driven collaboration </li></ul></ul><ul><ul><li>Demand sensing and demand generation </li></ul></ul><ul><li>Changing user requirements </li></ul><ul><ul><li>User 2.0 </li></ul></ul>
  7. 7. User 2.0
  8. 8. Spending on Enterprise 2.0 Q26./Q29. How will annual spending on Enterprise 2.0 tools and technologies change from 2008 compared to 2007? In 2009 compared to 2008? % of Responses: Total Respondents N=41 Average Increase for 2008: +15.31% Average Increase for 2009: +10.95%
  9. 9. Current Use of Enterprise 2.0 (All Industries) Q4. Which of the following best describes your company’s current plans for each of the following Enterprise 2.0 tools and technologies? Select only one. % of Responses: Total Respondents N=200
  10. 10. Current Use of Enterprise 2.0 (by Industry) Q1. Which of the following BEST describes your company’s plans for Enterprise 2.0 tools and technologies? Select one. % of Responses: Total Respondents by Industry N=139(Life Sciences N=33; High Tech N=36; Industrial Mfg N=31; Retail N=39)
  11. 11. Department Use of Enterprise 2.0 Q10a. Which department within your company makes the MOST use of Enterprise 2.0 tools and technologies TODAY? % of Responses: Total Respondents LOB N=119; IT N=81
  12. 12. Organization responsible for Enterprise 2.0 Strategy Q13a. Which organization is/will be PRIMARILY responsible for setting the STRATEGY for the adoption of Enterprise 2.0 tools and technologies within your company? Select only one. % of Responses: Total Respondents by IT/IS vs. LOB N=200
  13. 13. Business Issues Driving Use of Enterprise 2.0 Q12. Which of the following business issues is driving your company MOST toward the adoption of Enterprise 2.0 tools and technologies? Select one. % of Responses: Total Respondents N=200
  14. 14. Benefits Realized from Use of Enterprise 2.0 Q15. Which of the following is the LARGEST benefit your company has realized from its Enterprise 2.0 efforts to date? Select one. % of Responses: Total Respondents Currently Using Enterprise 2.0 N=66
  15. 15. Primary Use by Length of Time Using Q8. Which of the following best describes how your company PRIMARILY uses/will use its Enterprise 2.0 tools and technologies?/How long has your company used Enterprise 2.0 tools and Technologies? Select only one. % of Responses: Total Respondents N=200
  16. 16. Obstacles to further adoption of Enterprise 2.0 Q20. Which of the following do you feel is the LARGEST obstacle your company is facing toward further adoption of Enterprise 2.0 tools and technologies within your organization? Select only one. % of Responses: Total Respondents N=145
  17. 17. Justification
  18. 18. Summary <ul><li>Social technologies are the next wave of computing, building upon task- and process-automation </li></ul><ul><ul><li>They are foundational to next-generation enterprise solutions </li></ul></ul><ul><li>Your users are deploying social technologies </li></ul><ul><ul><li>Both consumer and enterprise-capable </li></ul></ul><ul><ul><li>It is not a matter of whether or even when, just how and who </li></ul></ul><ul><li>Who? </li></ul><ul><ul><li>Way too many vendors </li></ul></ul><ul><ul><ul><li>Without underlying business models </li></ul></ul></ul><ul><ul><ul><li>Running out of money </li></ul></ul></ul><ul><ul><li>Evaluate not only what a vendor does but how likely they are to survive </li></ul></ul>
  19. 19. For Further Information <ul><li>Jonathan L. Yarmis </li></ul><ul><li>[email_address] </li></ul><ul><li>203-227-7841 </li></ul><ul><li>IM: AIM/MSN/Yahoo jyarmis </li></ul><ul><li>Twitter: jyarmis </li></ul><ul><li>Facebook: http://profile.to/jyarmis/ </li></ul><ul><li>http://www.amrresearch.com/services/Market_Services/Advanced_Emerging_Disruptive_Technologies.asp </li></ul>
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