Listen And Hear: Social Media Jungle CES 2010

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At Jeff Pulver's Social Media Jungle at CES 2010 I gave a 15 minute presentation called "Listen & Hear." I talk about the value of leveraging Social Media tools to listen to and engage with your customers, and I give some examples from Myxer.com, where I am VP Business Development and Chief Evangelist. You can find me at jeffreysass.com. The video of the presentation is at http://vimeo.com/8699231

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Listen And Hear: Social Media Jungle CES 2010

  1. 1. listen<br />&<br />hear<br />@sass<br />
  2. 2.
  3. 3.
  4. 4.
  5. 5.
  6. 6. don’t be a pinhead<br />
  7. 7.
  8. 8.
  9. 9.
  10. 10.
  11. 11. shoutingis soold school...<br />
  12. 12.
  13. 13. listeningisbetter<br />
  14. 14.
  15. 15. social media<br />
  16. 16. social media<br />is not an industry<br />
  17. 17.
  18. 18.
  19. 19.
  20. 20.
  21. 21.
  22. 22.
  23. 23.
  24. 24.
  25. 25. brand<br />
  26. 26. product<br />
  27. 27. name<br />
  28. 28. industry<br />
  29. 29. competition<br />
  30. 30.
  31. 31.
  32. 32. truth<br />
  33. 33. transparency<br />
  34. 34. too much information<br />
  35. 35. what’s important?<br />
  36. 36.
  37. 37.
  38. 38. search<br />
  39. 39. keywords<br />
  40. 40. #hashtags<br />
  41. 41. real-time<br />
  42. 42.
  43. 43. customers<br />
  44. 44. marketing<br />
  45. 45. sales<br />
  46. 46. support<br />
  47. 47.
  48. 48.
  49. 49.
  50. 50.
  51. 51.
  52. 52.
  53. 53.
  54. 54.
  55. 55.
  56. 56. now what?<br />
  57. 57. listen<br />
  58. 58. hear<br />
  59. 59. hear<br />
  60. 60. helpfulear<br />
  61. 61. hengagingar<br />
  62. 62. heaccessibler<br />
  63. 63. hearesponsive<br />
  64. 64. helpfulengagingaccessibleresponsive<br />
  65. 65.
  66. 66. listen & hear<br />@sass<br />www.jeffreysass.com<br />www.myxer.com<br />

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