Overview of FIRO-B Instrument and how you can benefit from doing a FIRO-B assessment

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What is Fundamental Interpersonal Relation Orientation-Behaviour (FIRO-B) Instrument? How can you use it to help you better understand yourself and the others?

How many of you realised that FIRO-B Instrument can be applied in a variety of ways - team dynamics, leadership, conflict management, change, communication, selling etc?

I trust this presentation will help you. If you want further details, please visit our website - http://empoweredrangers.com/our-services/firob

Watch this video presentation too - http://youtu.be/ObbX3UcEd1g

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  • 1. 2/1/14   Overview  of     Fundamental  Interpersonal   Rela6ons  Orienta6on-­‐Behaviour®   (FIRO-­‐B®)  Instrument     Jack  Wong   www.EmpoweredRangers.com   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   “Behavior  is  the  mirror  in  which  everyone   shows  their  image.”                                                          Johann  Wolfgang  von  Goethe   1  
  • 2. 2/1/14   About  FIRO-­‐B®  Instrument   •  FIRO-­‐B®  looks  at  interpersonal  rela8onships.   •  There  is  no  right  or  wrong  answers  nor  passing  or   failing  the  assessment  associated  with  the  results.   •  The  result  provides  insight  about  how  people  interact   with  others  and  how  others  may  perceive  them.    The   result  can  be  used  for  learning  and  development,   coaching  and  organisa8onal  process.   •  FIRO-­‐B®  is  user-­‐friendly  and  flexible.   •  FIRO-­‐B®  has  online  and  hardcopy  versions  (FIRO-­‐ Business  has  only  online  version).   •  Available  in  English,    简体字 and  繁體字   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   FIRO-­‐B®  History   •  FIRO-­‐B®  was  developed  by  Dr.  William  Schutz  in  the  1950s.   •  Schutz’s  theory  was  developed  to  understand  and  predict   how  high  performance  military  teams  would  work  together.   –  How  interpersonal  needs  of  individuals  mo8vate  them.   •  These  needs  are  derived  from   Responses  to   Current     encourage  &   Individual’s   Repeated   the  reinfroce   interpersonal   Circumsta Experience   needs®                              nces                    +                                              +                  way    one                    =                       bahaves     •  Being  aware  of  one’s  natural  tendencies  allows  one  to  choose   whether  a  par8cular  behaviour  is  or  is  not  appropriate.   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   2  
  • 3. 2/1/14   What  is  FIRO-­‐B®  Instrument   •  THE  FIRO-­‐B®  Six-­‐Cell  Model       (Being  part  of  a   group)   CONTROL   AFFECTION   (Influencing  the   (Being  close   situa6on,   with  individuals,   leading,   rapport)   responsibility)   EXPRESSED   What  you  tend  to   do;  how  much  you   ini6ate  this   behaviour                                                      eI                                                    eC                                                    eA   WANTED   How  much  you   tend  to  want   others  to  ini6ate   this  behaviour   with  you                                                      wI                                                  wC                                                  wA   INCLUSION   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   Total  Need   Score   The  Three  Interpersonal  Needs  -­‐   Inclusion   •  Inclusion  –  the  desire  for  the  individual  to  feel   a  sense  of  belonging  and  to  be  no8ced  within   the  group  or  by  outsiders  as  a  result  of  being  a   member  of  the  group   –  The  extent  of  contact  one  likes  to  ini8ate   –  The  extent  of  contact  one  would  like  to  receive   from  others   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   3  
  • 4. 2/1/14   The  Three  Interpersonal  Needs  -­‐   Control   •  Control  reflects  the  degree  an  individual  would  like  to  influence  or   direct  behaviour  of  others’  with  respect  to   –  Responsibility   –  Power   –  Influence   –  Decision-­‐making   –  The  extent  to  which  one  would  be  perceived  as  competent,   decisive  and  in  charge  (dominance  in  group  or  interpersonal   se`ngs).   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   The  Three  Interpersonal  Needs  -­‐   Affec6on   •  Affec8on  refers  to  the  need  in  forming  close,  personal   rela8onship  with  others  –  primarily  one-­‐to-­‐one   interac8ons  rather  than  group  se`ngs.   –  The  degree  of  openness,  warmth  and  personal  connec8on  one   seeks  with  others   –  The  amount  of  closeness  or  distance  one  would  like  to  establish   with  others   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   4  
  • 5. 2/1/14   Benefits  of  FIRO-­‐B®  Instruments   How  you  come  across  to   others   How  and  why  conflict   develops   Your  Interpersonal  needs   Understand  and  acknowledge   the  contribu8ons  of  all   members  in  their  different   ways   Manage  your  behaviour  and   it  is  the  result   Produc8vity  through   awareness  of  these   interpersonal  dynamics   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   Could  be  used  to  look   at  group  dynamics  &   leadership  in   organisa8ons  as  well   as  career  planning     Applica6ons  of  FIRO-­‐B®  Instrument   •  •  •  •  Management  and  leadership  development   Team-­‐building  and  team  effec8veness   Career  Counselling   Family  and  Rela8onship  Counselling   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   5  
  • 6. 2/1/14   What  is  FIRO-­‐B®  Instrument  not?   •  It  is  not  a  comprehensive  personality   assessment.   •  It  does  not  provide  judgment  about  “good”  or   “bad”  behaviour  or  “good”  or  “bad”  people.   •  It  does  not  measure  abili8es,  career  interests   or  achievements   •  It  is  not  to  be  used  alone  for  recruitment   process.   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   Typical  agenda  of  FIRO-­‐B®   Workshop  (1  day  or  2  days)   1.  2.  3.  4.  Background  &  explana8on  of  FIRO-­‐B  History  and  Development   You  verify  Your  Profile  –  understand  self   Create  team  FIRO-­‐B®  profile  –  understanding  team   Various  exercises  –  demonstra8ng  different  behaviours  –   understanding  others   5.  Focus  on  a  par8cular  area  of  organisa8ons/  par8cipants  interest   [e.g.  Team  dynamics,  Leadership,  Communica8on/Influence,   Conflict,  Change,  Career,  Stress].   6.  How  the  FIRO-­‐B®  can  benefit  the  team   7.  Applying  the  learning   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   6  
  • 7. 2/1/14   “Behaviour  is  what  a  man  does,  not   what  he  thinks,  feels,  or  believes.”                                                                    Emily  Dickinson   For  further  details  of  our   FIRO-­‐B®  Workshop  or  Coaching   •  Please  visit  our  website  at       www.EmpoweredRangers.com/our-­‐services/ firob        or  send  me  an  e-­‐mail  at       Jack.Wong@EmpoweredRangers.com   Copyright  ©  2014  WHM  Consul8ng  Pte  Ltd   All  Rights  Reserved   7