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Working Remotely
 

Working Remotely

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Business considerations and tools for creating successful remote work environments. Improve tour company's productivity and profitability by working remotely. Maybe you can even take that vacation you ...

Business considerations and tools for creating successful remote work environments. Improve tour company's productivity and profitability by working remotely. Maybe you can even take that vacation you were thinking about...

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    Working Remotely Working Remotely Presentation Transcript

    • Working Remotely
      Jim Locke, Principal
      ResultWorx Technology Group
    • Advantages of Remote Work
      A variety of studies indicate the following results
      Increase productivity
      Increase profitability
      Increase employee satisfaction and retention
      Improve timeliness of customer service
      Disaster preparedness benefits of a distributed work environment
      Environmental benefits
    • Financial Impact
      A report by the White House Council of Economic Advisers highlighted benefits of remote working including “reducing absenteeism, lowering turnover, improving the health of workers, and increasing productivity.”
      A report by The TeleworkCoalition found:
      Average savings of $20,000/year for each full-time employee who works remotely;
      22% increase in employee productivity
      50% reduction in employee turnover
    • Getting Started
      Create a Remote Work Policy
      Remote Workplace Design
      Discuss necessary hardware
      Discuss other specific considerations and tools
      Sample Remote Work Solutions
      Sales/Real Estate Offices
      Traveling Executive
      Independent Consultant
      Managing a Remote Workforce
    • Create a Remote Work Policy
      Establish a remote work policy that clearly addresses the following:
      Work Rules and Human Resource Issues
      Financial obligations of both parties
      Equipment Ownership
      Information Security
      Reference Materials:
      About.com
      Sample Remote Work Agreement
    • Remote Workplace Design
      Where will you work?
      What equipment will you need?
      Specific Considerations for Remote Work
      Communications
      Remote Access
      Collaboration
      Disaster Preparedness
      Security
    • Where Will You Work?
      Determine your primary work environment?
      Home office
      Customer’s office
      Automobile/Traveling
      Where else will you need to be able to work?
      What equipment will you need in each environment?
    • What Equipment Will You Need?
      At minimum, you will need the following:
      Computer (Desktop/Laptop/Netbook)
      Telephone
      Internet Access
      Ability to print and/or fax
      If you are equipping multiple users consider:
      Standardizing configurations
      Purchasing warranties
      Planning for remote support
    • Equipment Ownership
      Company owned equipment
      Considered a corporate asset, subject to company use restrictions and requirements
      Controlled by company
      Recommended for frequent remote workers
      Employee owned equipment
      Employee owned and controlled; Some use and restrictions can be controlled in Remote Work Agreement
      Recommended only for infrequent use
    • Communications Considerations
      Telephone
      Landline/VOIP phone line
      Mobile Phone (Smartphone)
      Unified Voice Mail (My1Voice)
      Internet Service (DSL, Cable, etc)
      E-mail (Outlook, Gmail, etc)
      Fax (MyFax, eFax)
      Instant Messaging (AIM, MSN)
    • Remote Access Considerations
      In a multi-user environment, consider the following options:
      Microsoft Small Business Server with Remote Web Workplace
      Microsoft Server with Terminal Services
      Virtual Private Networks
      To enable individual workers consider:
      LogMeIn Pro
      LogMeInHamachi(VPN)
    • Collaboration Considerations
      Collaboration Workspaces
      Permits remote workers to work collaboratively on documents, projects, etc.
      Microsoft Sharepoint, OfficeLive Workspace, Microsoft Business Productivity Online Suite
      Virtual Meeting Space
      Permits remote workers to conduct conference calls, online meetings, video conferencing, share screens, etc.
      GoToMeeting, WebEx, LogMeIn Express
    • Disaster Preparedness
      Backup
      Quarterly image-based backup
      Regular file based backup to online storage or image-based backup to USB hard drive
      File Synchronization
      Automatic file based synchronization to company server or online storage
    • Security Considerations
      Firewalls
      Good quality firewall with gateway security services and site-to-site VPN capabilities
      Secure wireless networks
      Encrypted secure wireless
      Antivirus software
      Who else are you sharing your network with?
      Unsecured computers on your home network?
      Other people in your hotel or coffee shop?
    • Sample Remote Work Solutions
      Sales Organization
      Traveling Executive
      Independent Consultant
    • Sales Organization
      Description
      10 sales representatives
      Meets weekly at office
      Local travel only
      Remote Workplace
      Home Office (Primary)
      Automobile (Secondary)
      Remote Configuration
      Small Business Server with Terminal Services
      Outlook E-mail
      Laptop w/ 3yr warranty
      Multifunction printer (Print/Scan/Fax)
      Firewall w/ Site-to-Site VPN
      VOIP Desktop Phone w/ company voice mail
      Mobile Smartphone
    • Traveling Executive
      Description
      Multi-user office
      Travels regularly, nationally or internationally
      Works at office infrequently but has office phone and desktop computer
      Remote Workplace
      Traveling Office (Primary)
      Work Office (Secondary)
      Remote Configuration
      Small Business Server with Remote Web Workplace
      Desktop computer in office
      Laptop or Netbookw/ 3yr warranty
      Wireless Broadband
      Outlook E-mail
      MyFax.com Account
      VPN/Offline File Sync
      Desktop Phone w/ company voice mail
      Smartphone
    • Independent Consultant
      Description
      1-2 person home office
      Travels regularly, locally, nationally or internationally
      Divides time working between home office and client’s office
      Remote Workplace
      Home Office (Primary)
      Client’s Office (Secondary)
      Remote Configuration
      Desktop computer in home office with LogMeIn Pro
      Laptop w/ 3yr warranty
      Outlook E-mail
      MyFax.com Account
      OneVoice Account
      Mobile Smartphone
      Online Backup
    • Managing Remote Workers
      Policies
      Authorized Use Policy
      Remote Work Agreement
      Employee Management
      Monitoring Computer Use
      Measure Performance
      Technical Support
    • Questions
      Please feel free to contact us:
      Jim Locke
      (626) 689-4491
      jlocke@ResultWorx.com