How JustGiving’s new app enables donations on FacebookPresentation Transcript
JustGiving’s new Facebook app (v1) http://apps.facebook.com/jgdonation/ The first app in the UK that enables people to donate to charity or sponsor their friends entirely on Facebook
These slides demonstrate all the steps in the app’s donation process The goal in building this was to make an easy-to-use app that enabled people to donate without leaving Facebook (increasing conversion rates) and use Facebook’s latest broadcasting tools to encourage the donor to get more of their friends to donate too (increase number of donations). It is aimed at people using JustGiving to fundraise, with the idea that they share their fundraising page through the app and their friends subsequently donate on Facebook.
App homepage Fundraiser needs to enter their JustGiving page address (URL)
View of fundraising page http://apps.facebook.com/jgdonation/no-whey/on-facebook
Shows donations and comments
Permission to use the app (on clicking ‘donate now’
Donation process This would be the fundraiser’s name (this example is anonymised) Recognises if user has a JustGiving account already
Recognises saved card details from JustGiving account Charity name and logo is displayed on every page User can enter a new card if they need to. PayPal is not offered as an option.
Address is pulled in for existing JustGiving users
3-D secure is used for extra security Find out more about 3D secure on Wikipedia – the scheme includes Verified by VISA and MasterCard SecureCode
Donation processing screen Displays charity thank-you message whilst user is waiting for donation to be processed
Donation confirmation Donation status is clearly displayed Prompts donor to share their message on their Facebook wall
Donation confirmation screen (contd.) Opt-in to charity comms and share email with fundraiser
Send donation requests to friends On clicking continue on previous page, the donor is prompted to invite more of their friends to donate by sending an app request. Whether they send a request or skip this step, the donor is taken back to the page that they donated to so they can see their message and donation.
Donation requests They appear as notifications to the friends sent a request – in the same ways as comments, likes or photo tags Message includes description of fundraising activity, app image and photo of friend sending the request On clicking accept, the user is taken to the fundraising page the donor just donated to on the Facebook app (in this example http://apps.facebook.com/jgdonation/no-whey/on-facebook)
Post donation share This is the message posted to a donor’s wall if they agreed to share their donation message (as per earlier slides)
Other things to note - SDI The app can be used in conjunction with our simple donation integration features. This means you can pre-select a fundraising page, donation amount and define a url for a donor to be taken too after donation. www.justgiving.com/developer/simple-donation-integration/ If you have your own Facebook app, you can prompt people to donate through this app and have a user returned to your Facebook app once they have donated. Get in touch if you’re interested in this.
Other things to note – can be used on brand pages If you want to accept donations through your Facebook page, you can add create your own version of this application to display a fundraising page. See the Meningitis Research Trust page.
We are already working on v2 of the app, making individual giving easier If you’re interested in this you can join our BETA app Facebook page, and learn how to add the current app to a brand page here. If you need to let fundraisers know how the app works, see our blog: http://blog.justgiving.com/community/new-facebook-app/ We also have a very popular list of Facebook fundraising tips: http://blog.justgiving.com/community/using-facebook-to-fundraise-justgiving-top-tips/
Jonathan Waddingham, Product Manager email@example.com @jon_bedford www.facebook.com/justgiving