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DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
DC10 Walter Ganz - keynote - The challenge of testing innovative services
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DC10 Walter Ganz - keynote - The challenge of testing innovative services

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Walter Ganz from the Fraunhofer Institute for Industrial Engineering is presenting at the DC10 Service Innovation Congress, organized by Exser and partners. See http://www.exser.nl/jaarcongres/ for …

Walter Ganz from the Fraunhofer Institute for Industrial Engineering is presenting at the DC10 Service Innovation Congress, organized by Exser and partners. See http://www.exser.nl/jaarcongres/ for more information.

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  • Früher wurden Produkte verkauft. Dazu gehörende Services wurden auf Anfrage bzw. im Bedarfsfall dazu angeboten. Eine Sichtbarkeit der Services war nicht immer gegeben bzw. gewollt. Nicht immer Preis für Dienstleistungen gefordert. Heute: Services werden als Teil der Lösung mit höherer Visibilität angeboten. Angebot von Lösungen, die aus einem Bündel aus Produkt und Dienstleistungen bestehen. Dienstleistungen für Produkte werden auch ohne das Produkt angeboten. Klare Bepreisung für Dienstleistungen. Heute + Zukunft: Einerseits weitere Zunahme von Produkt-Service-Paketen. Andererseits auch weitere Spezialisierung auf Produkte oder Services. Dabei Angebot an hoch spezialisierten Dienstleistungen
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