Week 4 Supporting your message www. BizPIE .pbwiki.com Jacob Erlich

“ Word Bank” Hesitations Liquidate Emphasizing Deteriorate Implement Intonation

Chopstick presentations

Feedback

Feedback

Feedback [feed-bak] Sharing observations , concerns and suggestions with the other person with an intention of improving his/her performance as an individual. Feedback has to be bi-directional so that continuous improvement is possible in a organization.

Sharing observations , concerns and suggestions with the other person with an intention of improving his/her performance as an individual.

Feedback has to be bi-directional so that continuous improvement is possible in a organization.

Presentation Feedback Introduction Objective Structure Visuals Eye contact Voice Conclusion

Introduction

Objective

Structure

Visuals

Eye contact

Voice

Conclusion

Feedback Process Students provide feedback Collection and consolidation Distribute feedback back to groups

Students provide feedback

Collection and consolidation

Distribute feedback back to groups

Step 3 – adding Support Delivery Practice Design Support Structure Planning Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Make the story easy to follow by… Outlining Headlining Emphasizing Transitioning Concluding

Outlining

Headlining

Emphasizing

Transitioning

Concluding

Outlining

Outlining

Outline acts as a Roadmap to follow the End Introduction Body Conclusion

Outline acts as a Roadmap to follow

Headlining

Headlining

2. Signal direction with a … full sentence headline Newspaper Headline Signaling Where you are Where you came from Where your heading to Next You are Here Beginning

Newspaper Headline

Signaling

Where you are

Where you came from

Where your heading to

emphasizing

emphasizing

3. Remind and reinforce key points Highlight key points with… Summaries and previews Using numbers to explain an order Formats: fonts , bold , underline or highlight “ If you highlight everything , you’ve highlighted NOTHING .”

Highlight key points with…

Summaries and previews

Using numbers to explain an order

Formats: fonts , bold , underline or highlight

To signal a key points say… I want to emphasize… This is a key point This is an important point Try Intonation Sales have risen 90% last month compared to the previous month Sales [pause] have risen 90% last month compared to the previous month ABC…

I want to emphasize…

This is a key point

This is an important point

Try Intonation

Sales have risen 90% last month compared to the previous month

Sales [pause] have risen 90% last month compared to the previous month

Word Lists – Remind & reinforce Word exercise

Word exercise

transitioning

transitioning

Verbal transition statements Every time you move to a new part Clearly divides topics Highlights important ideas Keeps listeners interested

Every time you move to a new part

Clearly divides topics

Highlights important ideas

Keeps listeners interested

3 steps to smooth Transitions Signal a change is coming Introduce a link Start a new part

Signal a change is coming

Introduce a link

Start a new part

1. Signal a transition say… Summarizing or finishing the current point That concludes… That wraps up… I’ve covered the main points on… These are the key points relating to… ABC…

Summarizing or finishing the current point

That concludes…

That wraps up…

I’ve covered the main points on…

These are the key points relating to…

2. Introducing a linking word say… Sequencing and ordering First… second… third… To start with… next… then… finally ABC…

Sequencing and ordering

First… second… third…

To start with… next… then… finally

3. Introduce the next part say… Firstly… To begin with, I would like to… This part of my presentation will… Before going into detail… ABC…

Firstly…

To begin with, I would like to…

This part of my presentation will…

Before going into detail…

Transitioning between group members Hand-over from… … one presenter… … to the next That concludes my part on […]. Now [X] will introduce [part…] I’ve given an introduction to […] Some key points I covered were […] Now [X] will continue the presentation. Thanks [Y]. That was a useful introduction to […] Now I’d like to introduce […]

Concluding

Concluding

4. Conclude with four steps Signal “The End” Restate “Main Point” Strong “Implication HINT” Ask for “Questions”

Support done right Example from my own classmates

Example from my own classmates

The Tao of WARREN BUFFETT “ You want to learn from experience [mistakes], but you want to learn from other people’s experience when you can.” No. 45

“ You want to learn from experience [mistakes], but you want to learn from other people’s experience when you can.”

Review Step 3

Help your audience follow you Outline tells them what you will be discussing Headlines the most important idea of the slide Emphasizing the most important words Conclusion the #1 message

Outline

tells them what you will be discussing

Headlines

the most important idea of the slide

Emphasizing

the most important words

Conclusion

the #1 message