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SAP Navigator The transition program that enables SAP consultants for their future roles

SAP Navigator The transition program that enables SAP consultants for their future roles

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  • Uw bedrijf toekomstvast door de groei van uw SAP professional Programmadat SAP Professionals helptom in de toekomst van blijvendewaardetezijnvooruwbedrijf Onzemarktverandertsneller en technologiewordt steeds complexer, waardoor de rol van SAP Professionals verandert. Anderecompetenties en vaardighedenzijnnodigomteexcelleren in hunwerk. Professioneel Talent management zorgtdat u uw SAP Professionals beterkuntbehouden en aantrekken. Dezepresentatielaatzien hoe u uw SAP Professionals kuntbegeleidenomzichzelfsuccesvolteontwikkelenzodatzijook in de toekomst van blijvendewaardezijnvooruwbedrijf.  De complexiteitonder SAP’s model (on device, on demand, on…) vereistanderecompetenties van SAP Professionals omprojecten tot eengoedeindetebrengen. Hoe bindt u de juiste SAP professionals aanuwbedrijf? 
  • WHY we didit, What we did, and How we didit (approach)Uw bedrijf toekomstvast door de groei van uw SAP professional Programmadat SAP Professionals helptom in de toekomst van blijvendewaardetezijnvooruwbedrijf Onzemarktverandertsneller en technologiewordt steeds complexer, waardoor de rol van SAP Professionals verandert. Anderecompetenties en vaardighedenzijnnodigomteexcelleren in hunwerk. Professioneel Talent management zorgtdat u uw SAP Professionals beterkuntbehouden en aantrekken. Dezepresentatielaatzien hoe u uw SAP Professionals kuntbegeleidenomzichzelfsuccesvolteontwikkelenzodatzijook in de toekomst van blijvendewaardezijnvooruwbedrijf.  De complexiteitonder SAP’s model (on device, on demand, on…) vereistanderecompetenties van SAP Professionals omprojecten tot eengoedeindetebrengen. Hoe bindt u de juiste SAP professionals aanuwbedrijf? 
  • VOICEOVER:The only certified Benelux SAP Education Partner15 years of experience in providing SAP CoursesMore than 60 different SAP coursesComplete curricula leading to certification in: ECC (FI, CO, MM, SD, HR, ABAP) and NetWeaver: PI, BI, Portals and Solution ManagerWith 40 SAP certified full time coachesWe geven ook les in Sap en Testen, of Sap en Architectuur etc. Wij hebben de evolutie van wat een IT medewerker moet kennen en kunnen altijd op de voet gevolgd Op basis van onze uitgebreide kennis en interactie met de markt kunnen wij een voorspelling te doen wat een SAP consultant in de komende jaren zou moeten kunnen en kennen.
  • Het woord changemanagement komt in onze oplossing niet voor. Leren IS de change. We hebben het niet voor niets over de visie op Leren, niet over de visie op opleiden.Hoe zien wij dat leren?Verschillende ingrediënten:5 aspectenContext (loopbaan of huidige rol, budget)Leeromgeving (lokaal, frequentie en vorm van contact)Mogelijkheden cursist (intelligentie, privé omstandigheden)Opleider (intelligentie, beperkingen, voorkeuren, netwerk)Motivatie (uit eigen wil of gestuurd, aansluiting bij niveau, direct toe te passen in praktijk)8 leerprincipesGGD uit 3 disciplines:Neuro wetenschappenSociologiePsychologieKern: op maat, gekoppeld aan de praktijk, interactie en just in time.
  • SAP Professional: da’s niet alleen de SAP Consultant, maar ook de beheerder etc.De rol van SAP Professional is sterk veranderd.Er zijn nu andere kennis, competenties en vaardigheden nodig.SAP-oplossingen betreffen nu vaak diverse standaard pakket- en maatwerkoplossingen gecombineerd met web services.Klanten vragen voor het oplossen van hun business issues steeds meer om kwaliteit, snelheid en efficiency.De Business Logic, die de basis vormt voor de ontwikkeling van SAP-oplossingen, wordt anders vastgelegd dan 10 jaar geleden.Daarom eisen zij dat er SAP-oplossingen worden geleverd via het op een flexibele manier combineren en integreren van superieure pakketoplossingen of in ‘the cloud’ of door een combinatie van beiden.Hiervoor zijn SAP Professionals nodig die meer expertise hebben in requirements engineering en proces analyse.DE COMPLEXITEIT VAN DE HUIDIGE SAP OPLOSSINGEN DWINGT DE MEDEWERKER OM ZOWEL VAN PROCESSEN ALS TECHNIEK MEER VAN SAP AF TE WETEN.DE REDEN WAAROM BEDRIJVEN SAP IMPLEMENTEREN IS VERSCHOVEN VAN HET OPTIMALISEREN VAN PROCESSEN NAAR HET VERMOGEN OM SNEL IN TE KUNNEN SPELEN OP VERANDERINGEN IN DE MARKT. DE SAP BUSINESS PROFESSIONAL ZAL DUS EERDER DE ROL VAN BUSINESS ANALIST OP ZICH MOETEN NEMEN, EN ZICH METHODEN BINNEN BUSINESS PROCESS MANAGEMENT EN ARCHITECTUUR EIGEN MOETEN MAKEN.DE COMPLEXERE PROJECTEN MET MEERDERE ARCHITECTUURLAGEN, MEERDERE EXPERTS EN MEERDERE ORGANISATIE ONDERDELEN VEREISEN VAN EEN SAP BUSINESS PROFESSIONAL DAT HIJ BETER ZAL MOETEN WETEN HOE HIJ ZICH IN COMPLEXE PROJECTEN MOET BEWEGEN, HOE REQUIREMENTS VAST TE LEGGEN, EN HOE GESTRUCTUREERD TE TESTEN.
  • The complexity of the current SAP Solution forces the employee to know more on the processes and technology of SAP.The reason why companies implement SAP is moving from process optimization to the ability to adapt rapidly to changing market conditions. The SAP Professional will therefore have to grow his skills in Business Analysis as well as in Business Process Management and Architecture.The more complex projects with multiple layers of architecture, multiple experts and multiple organization disciplines require of a SAP Professional, that he knows what it takes to work in complex projects, how to submit requirements and test in a structured manner.
  • Dit is zakelijk overweging. Aan toe voegen: willen dit heel graag met jullie doen. Weinig bedrijven die zo serieus met ontwikkeling van hun medewerkers omgaan. Visie die de vraag uitademt sluit helemaal aan bij onze visie. Ik zat helemaal te stuiteren van enthousiasme bij het lezen van de vraag. Kan rekenen op onze volle inzet en volledige commitment.Dank voor jullie aandacht!

Transcript

  • 1. SAP NavigatorThe transition program that enables SAP consultants for their future rolesCapgemini Academy:Jeroen van EikHans Harteveld
  • 2. PLEASED TO MEET YOU - CAPGEMINI ACADEMY• 30 years of experience with education in IT• 15 years of experience with education in SAP• Knowledge of SAP• Knowledge of Learning• Knowledge of IT Workforce Transformation • Jeroen van Eik • SAP Finance Consultant since 1999 • Capgemini Academy – SAP consultant and trainer to consultants and managers since 2006 • Capgemini University – Curriculum Director SAP since 2009 © 2011 Capgemini. All rights reserved. 3
  • 3. Our point of View in learning Learning principles,5 aspects  the playing field a.o. Learning Environ ment Context Possibi- lities Student Motivation Teacher You have only learned something, when you have shown it in practice! © 2011 Capgemini. All rights reserved. 4
  • 4. SAP ProfessionalPast Now © 2011 Capgemini. All rights reserved. 5
  • 5. What does this mean for SAP Professionals? Deep andMore complex SAP solutions demands: Wide SAP KnowledgeThe changing business case BPMrequires knowledge of: Architecture Business AnalysisThe manageability of SAP projects Project Managementrequires knowledge of: Requirements Testing © 2011 Capgemini. All rights reserved. 6
  • 6. The work of SAP Professionals is shifting to more requirements related and process analysis work as well as coordination of build efforts Visioning Define Analyze Design Realize ImplementMarket Strategy Business Business case and Program Management InitiativeBusiness Requirements Scenarios Updated IntegrationRequirements Governance Information Services Scenarios Integration & Acceptance & Enterprise Business Process Composition Requirements & Test Software of Standard Information & Mapping A SuiteInfrastructure Application Architecture Application Services Packages or an Software Engineering Engineering Packaged Integrated Business / IT Analysis Solution System Test Custom Build Business Analysis Domain Data & Shift Left © 2011 Capgemini. All rights reserved. 7
  • 7. Do you recognize this issue? Developing and retaining skilled SAP Professionals is essential to my success! We must invest in education, knowledge (management) and innovation. Minimally to keep up, but rather to stay ahead. Talent management is increasingly a determinant of economic growth for my organization. Therefore we need to have a clear picture of current and desired competencies. Professional talent management affects that an organization can better attract skilled SAP Professionals and retain them, and reduces the effects of an aging labour force. You want to secure knowledge in your own company and become less dependant of external hiring. This saves money and internal growth opportunities give your people more motivation. Talent management is essential for connecting the right SAP Professionals to your organization. SAP © 2011 Capgemini. All rights reserved. 8
  • 8. Capgemini is facing the same issues SAP Professional Transition Program: SAP Navigator Capgemini Academy developed the  The four functional roles include: SAP Navigator transition program for • Industry Expert SAP Professionals for Capgemini Netherlands • Proces Solution Composer • Functional Solution Consultant In this program, eight future SAP roles • Application Consultant were defined. Competency profiles were drawn up, training curriculums  The four technical roles include: were designed and several courses • Solution Architect were implemented • Integration Consultant • Technical Consultant Next to that Capgemini Academy developed together with SAP • SAP Developer Education a curriculum for the SAP project manager  One supporting role: • SAP Project Manager © 2011 Capgemini. All rights reserved. 9
  • 9. Functional roles for SAP Professionals Visioning High level Solution Detailed Solution Implementation / Go live & support / Design Design / Blueprint Build Run Industry Expert Trends & Innovative Vision /Strategy HL developments Innovation Programs Business Case in Industry Process Solution Composer Trends & Innovative HL Sol Design Vision /Strategy developments Business Case Innovation Programs in Industry Plan of Approach Functional Solution Consultant HL Sol Design Business - & Technical Business Case Blueprint Plan of Approach Application Consultant Business- & Technical Customized, tested & Blueprint: SAP Documented SolutionLegends: Role Input Output © 2011 Capgemini. All rights reserved. 10
  • 10. Technical roles for SAP Professionals Visioning High level Solution Detailed Solution Implementation / Go live & support / Design Design / Blueprint Build Run Solution Architect Trends & Innovative Vision / Strategy developments Overall system in technology landscape Integration Consultant Migrating System Integration scenario’s landscape Data migration Technical Consultant Technical develop- Technical Blue Print ment requirements SAP configuration Developer Customized & tested IT requirements information systems, report & formsLegends: Role Input Output © 2011 Capgemini. All rights reserved. 11
  • 11. Competentieprofiel Experience Role Definition Role Focus Focus Areas Behavioral Competences Professional Competences • SAP domain specific competences • Methods, Tools & Instruments Behaviour • Role Generic competences • Capgemini way of working • General knowledge areas Qualification Criteria Methods & • Core attributes Tools • Education and experience Education SAP Knowledge Our Way of Working © 2011 Capgemini. All rights reserved. 12
  • 12. SAP Professional Competency Scan SAP © 2011 Capgemini. All rights reserved. 13
  • 13. Example of the New Way of learning IT Future FundamentalsIT Future Fundamentals an inspiring training program for SAP Professionals. Introduction evening Introduction evening Introduction evening + + + Group formation Group formation Group formationIntroduction; 1 month Champion Champion Champion Champion Champion Champion Champion Social Social Cloud Business Wikinomics Techno Vision SAP Vision Networking Software Computing Suite 7 / BPM Lead-time; 6 months Inspiration evenings Inspiration evenings Inspiration evenings Business impact (group assignment) Final event SAP © 2011 Capgemini. All rights reserved. 14
  • 14. Integral: IT workforce transformation 4 the environment Transition plan Prerequisites of 5 As is Development To be 1 Educate Training on the job Knowledge test Flexible learning route Relevant tasks Participate in networks 2 …  Rolls 7  Profiles  Career paths 3  CurriculaKnowledge test 6 Monitor 8 Project Management & Communication SAP © 2011 Capgemini. All rights reserved. 15
  • 15. Integral: IT workforce transformation the environment Prerequisites ofAs is Development To be 1 Educate Training on the job Knowledge test Flexible learning route Relevant tasks Participate in networks … SAP © 2011 Capgemini. All rights reserved. 16
  • 16. Prerequisites - What to keep in mind? the environment Prerequisites of Implementation-- Overview of all owners and parties concerned method 1- Certification compulsory?- External Standards?- Relation with met job descriptions, job evaluations and rewards Determine the scope- Compulsory path? of the SAP Identify the desired landscape pyramid- Preconditions from HR (current and future)- How to Measure results?- Existing Competence model?- Profiles Available?- Homework allowed?- Trainings available? © 2011 Capgemini. All rights reserved. 17
  • 17. Integral: IT workforce transformation 4 the environment Transition plan Prerequisites of 5 As is Development To be 1 Educate Training on the job Knowledge test Flexible learning route Relevant tasks Participate in networks 2 …  Rolls 7  Profiles  Career paths 3  CurriculaKnowledge test 6 Monitor 8 Project Management & Communication SAP © 2011 Capgemini. All rights reserved. 18
  • 18. Capgemini Academy can help to transform your SAP Department Capgemini Netherlands has about 750 SAP-professionals, their continued development is our core business We have a wealth of best practices (profiles, curriculums, assignments, etc) that we would like to share Capgemini Academy is specialized on the interface between HRD and IT, and knows how to combined both content and learning methods We have proven our approach in practice We love to cooperate We have a long-lasting partnership with SAP, also as an SAP Educational partner We have supplementary IT and Business courses We integrate learning and practice, competence development and securing knowledge teaching knowledge and IT © 2011 Capgemini. All rights reserved. 19
  • 19. Any questions?
  • 20. More informationPlease contact:• Jeroen van Eik 06 45 898 237 jeroen.van.eik@capgemini.com• Hans Harteveld 06 51 227 518 hans.harteveld@capgemini.com © 2011 Capgemini. All rights reserved. 21