Knowledge Management 2009 (4)
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Knowledge Management 2009 (4)

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Course 04 - First Draft

Course 04 - First Draft

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    Knowledge Management 2009 (4) Knowledge Management 2009 (4) Presentation Transcript

    • Knowledge Management 2009 Course 4 Tim Hoogenboom & Bolke de Bruin http://www.timhoogenboom.nl
    • Contents of Today
      • Recapitulating last week
      • Something on Practice
      • Communities of Practice, Boundaries and Locality
      • Relevance of Practice Based Approach
      • Assignment
    • Wrapping it up
    • Design in a nutshell
      • Design organizations as architectures for learning
      • We have four design interventions (areas of influence) we need to balance:
        • Meaning, Time, Space, Power
      • As to learning, organizations consist of 3 infrastructures
        • Engagement, Imagination, Alignment
      • Infrastructures are specific interventions
    • Difficulties Design
      • Design as a craft (ask any artisan)
      • Design by drawing (ask any engineer)
      • Design as a process (ask program manager)
      • Design without a product (who should we ask… You?)
      • Hindsight: If we had known at the start what we know now we’d never designed it like this (p.xxv)
    • Design Interventions
    • Designing for Participation Learning can’t be designed – it can only be frustrated or facilitated
    • A Design Framework Standards, shared infrastructures, centers of authority Models, maps, representations, visits, tours Multi-membership, brokering, peripherality, conversations LOCAL/ GLOBAL Inspirations, fields of influence, reciprocity of power relations New trajectories, empathy, stereotypes, explanations Mutuality through shared action, situated negotiation, marginalization IDENTIFICATION/ NEGOTIABILITY Communication, feedback, coordination, renegotiation, realignment Scenarios, possible worlds, simulations, perceiving new broad patterns Situated improvisation within a regime of mutual accountability DESIGNED/ EMERGENT Styles and discourses Stories, playing with forms, recombinations, assumptions Combining them meaningfully in actions, interactions and creation of shared histories PARTICIPATION/ REIFICATION ALIGNMENT IMAGINATION ENGAGEMENT
    • Practice
    • Community of Practice
      • Communities of practice are social configurations that support learning, by facilitating practices that reflect the pursuit of a shared enterprise and social relations.
      • Practices have no agency on their own, yet practices connote doing, and by this doing members’ practices help them in ordering their social context
      • Communities are a new mode of organizing between the market and the hierarchy
    • Practice
      • Practice is the source of coherence for a community (of practice), thereby it differs from interest groups, belief groups, cultures etc.
      • Practice is about the negotiation of meaning
        • Participation is the process of taking part and also to the relation with others that reflect this process.
        • Reification is treating an abstraction as substantially existing or as a concrete object.
    • Community
      • In order to structure a practice a social configuration is needed
      • Communities of Practice are constituted under the force of
        • Mutuality of engagement: Constructing and reproducing the relationships (often called memberships) for doing things together.
        • Joint enterprise: shared objective negotiated by its participants to deal with a situation as they experience it.
        • Shared repertoire: Resources for negotiation of meaning that a community has adopted during its existence, and which have become part of its practice
    • Practice creates learning
      • For communities of practice to be durable, learning is required
      • Legitimate peripheral participation: To learn trajectories are necessary, trajectories created openings within communities that foster member’s learning
      • Learning is a constant flux; neither inherently stable, nor randomly changeable
    • Practice creates boundaries
      • Inherent to practice is emergence of boundaries, creating discontinuities in learning
      • To overcome learning blockades boundary trajectories are vital
      • To deal with boundaries our identities have to incorporate situated or partial identities and multimemberships
      • Reification can also serve continuity across community of practices by brokering via boundary objects (the sprout of object-centered sociality)
      • Organizations try to design boundary practices, overlaps and peripheries to bridge isolations, yet it is up to the community to appropriate them
    • Practice creates locality
      • Practice, and thus communities of practice, is always local.
      • Communities of practice always are part of broader constellations.
      • These constellations are institutionalized structures
      • Understanding local and global and their interplay is vital in realistic organizational design
        • Naïve associations hoaxing ‘a living togetherness’
        • KPI steering as way of understanding the practice
    • Relevancy PBA
      • Practice Based Approach (PBA)
      • Practice situated in middle of structure and agency extremes
        • Structure (Objectivism, functionalism, positivism)
        • Agency (Subjectivism, symbolic interactionism, pragmatism)
      • In search for middle way:
        • Giddens’ structuration theory, Latour’s actor-network theory, Wenger’s practice based approach
        • Think of organizational reconstitutions
    • Assignment
    •