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The Great Migration- Cloud Circle

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Establishing a cloud migration plan and looking at best practices for success

Establishing a cloud migration plan and looking at best practices for success

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  • Hi My name’s Justin PirieI’m the Cloud Strategist here at Mimecast but I’m best known as an Analyst Blogger in the SaaS and Cloud space.
  • Archive
  • Continutity
  • Security
  • Establishing a plan
  • Looking at best practices for success
  • If you would like to converse with me, first define your terms. voltaire
  • 2010 Gartner Hype Cycle for emerging technologies
  • Cloud and mobile is driving the consumerisation of IT
  • http://tech.fortune.cnn.com/2011/02/07/idc-smartphone-shipment-numbers-passed-pc-in-q4-2010/
  • http://techcrunch.com/2011/06/20/flurry-time-spent-on-mobile-apps-has-surpassed-web-browsing/
  • For the first time in history, consumers have access to better IT at home than at work
  • We are also seeing the industrialisation of IT
  • Where Industrial IT providers can provide services at 1/10 TCO- Gartner
  • Adam Smith- pinsOne manPin factory- 10 people making 10,000 pins a day
  • Gartner Analyst Gregor Petri likened the Cloud Industry to the Japanese car manufacturers
  • To start with- they exported cheaper cars with quality to match
  • rusty
  • But rapidly they improved their quality- with thanks toedwardsdemming
  • And the rest, as they say, is historyWe’re going through a similar transition in IT today
  • Internal IT is going through the same transition
  • From small on-premise production
  • To industrialised “factories”
  • So with this in mind- what’s our plan and what can we learn from people who have already done it?
  • What type of services should you be looking at migrating?
  • And the corporate IT real estate is a large and complex beast with choice literally everywhere. We need a way of simplifying it so we can make choices.
  • We need a frame of reference to make these choices simpler.
  • There is no silver bullet- it’s individual to you
  • So we need a framework to build your decisions on
  • The key question is what stage of lifecycle is that technology is and what competitive differentiation does it give to the business. That defines what the choices are.
  • This is the Technology lifecycle- as defined by Simon Wardley. Competitive advantage is had where ubiquity and certainty in outcome is least- i.e. on the bottom left. The further up and right you go the less differentiation you get as the services become more commoditised.
  • Take the CRM market for example- the early systems are on the bottom left and move up through Siebel to Salesforce in the top right
  • Because if they don’t provide the business differentiation- should we be spending time and investing capital doing them?
  • Because the issues are well known and understood.So there are three types of risks we’re dealing with. Firstly the disruption of existing relationships. That software vendor you’ve worked with for years. How you’ve always done things.Then the transitional risks relating to the shift from a product to a utility service model.Thirdly the risks with outsourcing that activity to a third party. Let’s look at them
  • So what we’re really looking at is the transitional risks from shifting from a product to an outsourced utility service.
  • IT is complicated.The challenges facing enterprises building private cloud services or leveraging public cloud services are significantly more complicated than just the technology. Fundamental change is needed in culture, business models, IT architecture, service management and politics — all opportunity areas for the channel to provide business consulting, but very different from the channel's traditional role.PP – The lack of service orientation in a lot of organisations hampers any transition to the cloud. Successful transitions begin with a clearly defined service catalogue.
  • Greenfield sitesPP – Most businesses have legacy environments that are vital to them and their profitability. The problem with legacy environments is that often the people who set them up are the people you need to migrate or transition them, and often these people are no longer around. This is a dilemma, as we are at a stage where a lot of these systems will soon be unsupportable because the technology has moved on so far and the skills no longer exist to support the systems.
  • Risks:TrustSecurity of supplySecurityGovernanceOutsourcing risksLock in to a vendorPricing competitionLoss of strategic controlPP – lack of local knowledge – they don’t understand your business
  • PP – One of the main barriers that need to be overcome in the transition to cloud based services is SLA’s. How good are they, do they meet your business needs, are you comfortable with them ?
  • Risks:TrustSecurity of supplySecurityGovernanceOutsourcing risksLock in to a vendorPricing competitionLoss of strategic control
  • PP – Quality of service, alongside SLA’s are also a concern for organisations transitioning to cloud based services. How good are the eyes, ears and hands of our service providers, and how quickly do they respond when you need them ?
  • Risks:TrustSecurity of supplySecurityGovernanceOutsourcing risksLock in to a vendorPricing competitionLoss of strategic control
  • Risks:TrustSecurity of supplySecurityGovernanceOutsourcing risksLock in to a vendorPricing competitionLoss of strategic control
  • PP – Discuss jurisdictional issues that require data to be held within certain geographies and comply with local data laws.
  • Outsourcing risksLock in to a vendorPricing competitionLoss of strategic controlPP – Change in the format or structure of held data.
  • Outsourcing risksLock in to a vendorPricing competitionLoss of strategic control
  • Outsourcing risksLock in to a vendorPricing competitionLoss of strategic control
  • Deliberate strategy- not an all or nothing approach. Do so on a project by project approach
  • http://www.cio.gov/documents/federal-cloud-computing-strategy.pdfThe chart shown below uses two dimensions to help plan cloud migrations: Value and Readiness The Value dimension captures cloud benefits in the three areas discussed in Section 1 (i e , efficiency, agility, and innovation) The Readiness dimension broadly captures the ability for the IT service to move to the cloud in the near-term Security, service and market characteristics, government readiness, and lifecycle stage are key considerations As shown below, services with relatively high value and readiness are strong candidates to move to the cloud first
  • http://www.colt.net/cio-research/z1-overview.html
  • Cloud and mobile is driving the consumerisation of IT
  • http://blog.permabit.com/index.php/2011/02/data-affordability-gap/
  • The great Migration Email surveyConducted by Research House Loudhousehttp://www.theoctopusgroup.co.uk/Loudhouse-Logo.jpg
  • 500 IT Decision Makers
  • Across all industries
  • July 2011
  • Who’s looking at an email migration in the next 12 months? 2 years?
  • 57% Plan on Migrating in the next 12 months
  • 77% in the next two years
  • There’s an enormous amount of data on the move
  • How much are you migrating?
  • 65% over 100Gb
  • 29% over 500Gb
  • What platforms are people migrating to in the next 12 months?
  • How much are you migrating?
  • 97% Microsoft Exchange
  • 62% on premise
  • 21% Hosted
  • 14% Office365
  • How much are you migrating?
  • 75% have opted for Exchange 2010
  • Remove FEM before migration
  • Policy enforcement before, during and after migration
  • Move the big data before you need to
  • Archive before you migrate
  • Provide 100% uptime wherever and whatever combination of Exchange you have
  • Don’t be afraid of some failure.PP – look at outsourcing some of the services previously mentioned – inline, low risk, such as backups and archiving. These can be run in parallel with current solutions.
  • PP – Understanding contracts up front is vital. What happens when you want to change provider or hosting technologies ? How will you get your data back, and how long will it take, how much will it cost ?
  • But with an eye for the spaghetti- you don’t want to end up with an unmanageable messPP – Do we actually know what we have ?
  • Hybrid architecturesPP – Hybrid architectures are often seen as good ways of transitioning to a cloud based solution. They allow the customer to control migration at a pace and level that they are comfortable with, whilst still allowing them a level of autonomy that they are happy with.
  • Mean professional services
  • Cloud readyness-PP – this is about understanding your service catalogue and business processes.
  • At your own pacePP – The process must be carried out at the right pace for the business.
  • - let the Cloud come to you
  • Hi My name’s Justin PirieI’m the Cloud Strategist here at Mimecast but I’m best known as an Analyst Blogger in the SaaS and Cloud space.

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