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Adhearsion and Telegraph Framework Presentation

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Presentation to the Ruby Users of Minnesota group on using the Adhearsion and Telegraph to work with the Asterisk PBX.

Presentation to the Ruby Users of Minnesota group on using the Adhearsion and Telegraph to work with the Asterisk PBX.

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Adhearsion and Telegraph Framework Presentation Adhearsion and Telegraph Framework Presentation Presentation Transcript

  • VOIP and Ruby The Convergence of Web and Voice Applications using Open Source Software Justin Grammens Localtone Interactive justin@localtone.com
  • VOIP is NOT About Cheap Phone Calls Other companies are already doing this cheaper and better.
  • VOIP Applications! It's about the applications that we can build!
  • What We Will Cover Why do VOIP now? ➢ Asterisk ➢ Adhearsion ➢ Telegraph ➢ Demos ➢
  • Why Now? Only recently has good Open Source Software been developed ( Rails / Asterisk ) Telecoms are slow to react Few applications merge voice and web Cell phone are everywhere!
  • Why Now? 2.7 Billion mobile phones. 1.4 Billion fixed-lines. ➢ 1/3 of “Internet Users” access the internet from ➢ their mobile phone. iPhone has shown consumers why they need ➢ the interactive internet on their phone. Others will follow. Most phone users can be identified by a ➢ standardized numerical system.
  • VOIP / Web Analogy Technology Web VOIP HTTP Protocol SIP – Industry Standard FTP IAX – Asterisk Specific RTP H.323 – Obsolete Jingle – Gtalk Skype - Proprietary gzip, jpg, gif, g.711 – high bandwidth Codec mp3, ogg, wma, gsm – medium bandwidth flv, mpeg, avi g.729 – low bandwidth Apache / Lighttpd Asterisk, Freeswitch Server AGI – Asterisk Gateway Interactivity Interface CGI AMI – Asterisk Manager Interface
  • Asterisk + Open Source Private Branch Exchange (PBX) ➢ + Very powerful and flexible ➢ + Relatively Stable ➢ - Messy to deal with in terms of extending ➢ functionality. +++ Free! ➢
  • Asterisk : Terminology Channel – A channel is what can setup and ➢ receive calls. Dialplan – Script of what to do with a call. Written ➢ in the asterisk macro language. AGI – Stdin/out TCP method allowing external ➢ applications to dynamically write dialplans. AMI – Allows sending of commands and listen ➢ for stateful events.
  • Typical Voice System VOIP Clients SIP Rails Origination/ / AGI / Termination PSTN SIP / IAX AMI Asterisk Network Server Adhearsion Server / Telegraph Analog PSTN Zaptel Interface Network / Other Card
  • Asterisk Dialplan Language [demo] ; Sample from Asterisk configuration extensions.conf file ; ; We start with what to do when a call first comes in. ; exten => s,1,Wait(1) ; Wait a second, just for fun exten => s,n,Answer ; Answer the line exten => s,n,Set(TIMEOUT(digit)=5) ; Set Digit Timeout to 5 seconds exten => s,n,Set(TIMEOUT(response)=10) ; Set Response Timeout to 10 seconds exten => s,n(restart),BackGround(demo-congrats) ; Play a congratulatory message exten => s,n(instruct),BackGround(demo-instruct); Play some instructions exten => s,n,WaitExten ; Wait for an extension to be dialed. exten => 2,1,BackGround(demo-moreinfo) ; Give some more information. exten => 2,n,Goto(s,instruct) exten => 3,1,Set(LANGUAGE()=fr) ; Set language to french exten => 3,n,Goto(s,restart) ; Start with the congratulations exten => 1000,1,Goto(default,s,1)
  • Difficulties in Asterisk Conditional Loops Error Handling ➢ ➢ Complex Data Date and time ➢ ➢ Structure handling Database / LDAP RegEx Pattern ➢ ➢ Integration Matching Extending the Variables ➢ ➢ language Object Oriented ➢ Portability - Asterisk Design ➢ v.s Freeswitch, etc.
  • Ruby / Asterisk Integration Tools RAGI – Just for AGI. Not integrated with Rails. ➢ No longer active. RAMI – Just for Management Interface. No Rails ➢ Integration. Not Active. Adhearsion – Active. Good for writing pure voice ➢ applications. Not tied with Rails (but can be without too much effort). Telegraph – Active. Tightly integrated with Rails. ➢ Embraces the Voice/Web Analogy.
  • Adhearsion Standalone server that talks with Asterisk Developed by Jay Phillips of Codemecca Open Source Current version is 0.7.7 Development on 0.8 is nearly complete. Lots of new changes.
  • Adhearsion Put the line below in extensions.conf Tells Asterisk to process all calls by our Adhearsion server exten => _X.,1,Agi(agi://127.0.0.1) or... when extension 888 is dialed. exten => 888,1,Agi(agi://127.0.0.1)
  • Adhearsion - dialplan.rb adhearsion { play %w(press-1 for minneapolis press-2 for chicago or press-3 for dallas weather otherwise-press 4) selection = input() w = new_weather case selection when '1' then play w.weather_report(quot;Minneapolis, MNquot;) when '2' then play w.weather_report(quot;Chicago, ILquot;) when '3' then play w.weather_report(quot;Dallas, TXquot;) else simon = new_simon_game simon.start end }
  • Adhearsion - Demos SIP Phone Adhearsion Asterisk XLite dialplan.rb extensions.conf adhearsion { [ adhearsion ] code.. code.. exten => 8000,1, } Agi(agi://...)
  • Adhearsion - Demo Notes: Start up Asterisk : sudo asterisk Show asterisk CLI. Start up Adhearsion 0.8 Server : ~/development/adhersion/trunk/bin/ahn start . in the rumadhearsion directory Point Xlite Phone to Localhost dial extension 8000
  • Adhearsion – Weather Demo Demo #1 - Weather - Parses data from Yahoo RSS feed <yweather:forecast day=quot;Monquot; date=quot;31 Dec 2007quot; low=quot;6quot; high=quot;19quot; text=quot;Flurriesquot; code=quot;13quot; /> rep = %W(weather is-currently #{w.current.temp} degrees today high #{today.high} low #{today.low}) + w.current.desc
  • Adhearsion – Simon Says Demo #2 - Play Simon Says Game def verify_attempt if attempt_correct? call_context.play 'good' else call_context.play %W(#{number.size - 1} times wrong-try-again-smarty) reset end end
  • Adhearsion Write Ruby in our dial ● plans! Ability to use any ● Ruby gems we need (Active Record, etc.) Test and debug our ● application in isolation. Bring OO practices to ● VOIP development
  • Adhearsion It's abstracted and ● portable across other PBXes It's simple ● It's extensible ● It's readable ● It's maintainable ● It's fun! ●
  • Adhearsion Where's the Rails? Not directly integrated with Rails – by choice. Written to stand on it's own, but you can link in your models using ActiveRecord. Looking for VOIP in the MVC framework? Look no further than Telegraph...
  • Telegraph Written by a company named Idapted. ➢ Extracted from production application ( Idapted's ➢ distributed voice system for English language learning – EnglishQuad ) Started with RAGI / RAMI ➢ Tightly Integrated with the Rails/Web Interface ➢ They claim it “embraces the Voice/Web analogy” ➢
  • Telegraph Installs into any Rails project as a plugin script/plugin install svn://rubyforge.org/var/svn/telegraph/trunk start up the server script/agi_server – Interfaces with the gateway (incoming calls) script/ami_server – Interfaces with the Asterisk manager
  • Telegraph – Banking Demo Rails SIP Phone Application XLite Asterisk AGI Server
  • Telegraph Add this to your extensions.conf exten => s, n, AGI(agi://localhost/account) respond_to do |wants| #r index.html wants.html { render } # Telegraph allows render_voice # which uses the index.voice file wants.voice{ render_voice } end
  • Banking Demo index.voice: voice.play quot;welcome-to-demo #{say_amount(@balance)}quot; voice.link_to_dtmf 'banking-main-menu' do link 1, :action=>'new' link 2, :action=>'list' link :default, :action=>'index' end
  • Telegraph - Demo Start up telegraph server : telegraph/banking_demo ruby script/asterisk_server ruby script/server Visit http://localhost:3000/account Dial Extension 9000
  • Real World Application eStara Offers a service where a user browsing a site can enter their phone number. The system will dial their number, ask the person to hold and then dial customer service. We'll do this.
  • Demo Topology Cell Origination/ Rails Application Phone Termination Server PSTN Internet Asterisk AGI AMI Demos: 1. Using the browser to initiate phone call. 2. “Who Wants To Be A Billionaire” game.
  • Demo – Using PSTN Telegraph Demos - ➢ ➢ Use the browser to initiate a wakeup call. ➢ Use the browser to initiate phone calls to 10 digit phone numbers and bridge the calls ➢ Use the browser to initiate a call and verify correct code was entered. Adhearsion Demo - ➢ ➢ Adhearsion – My “Who Wants To Be A Billionaire” application.
  • Resources http://rubyhoedown2007.confreaks.com/session03.htm http://www.slideshare.net/jpalley/respondto-voice- the-convergence-of-voice-and-web-interfaces- with-rails-and-asterisk http://adhearsion.com/ http://telegraph.rubyforge.org http://www.voip-info.org