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Transition Phase I One Point Service Committee organized 2007-2008. In early 2010, the Committee reorganized to include One Point Service issues in addition to Library Environment. (renamed LEAPS)
Transition Phase II Actual Single Service Point occurred August 2009 Signage for Single Service was completed and placed to help students navigate. Line cordon was removed to make space more movable in front of Single Service.
transition Phase III Pending renovation to expand the space for One Point Service.
Current Considerations Training for support staff to assist with basic reference questions. Create opportunities for support staff to attend technology related workshop. Encourage professional development opportunities for librarians.
Future POSSIBILITIES Additional service points to consider Technology assistance ILL (support and visibility) Student e-mail Productivity software (Word, EXCEL, PowerPoint, etc).