1. Jussi Kivipuro Global Mobile Innovation ManagerRiver – talk to me Greenpeace International for eCampaiging Forum 2011
2. This is an extended version of the presentation given in eCampaigning Forum in Oxford, UK on 22 March 2011.More information about the forum:http://fairsay.com/events/ecampaigning-forum/ 2011This presentation, more information about the speaker and other presentations at:http://kivipuro.com
3. Presentation includes the speaker notes for the benefit of knowledge sharing amongst the event visitors. I hope our conversations inspired you to consider, try out, and further develop your own mobile offering.Warmest,Jussi Kivipuro
4. mobility mobile phones
5. What is mobility? • Me reaching other people, other systems and “my stuff” • via different devices • at different times • with different network connections
6. impactfulnew audiences relevant
7. I argue that Mobility will enable Greenpeace globally to gain new audiences, become more relevant and more impactful.
8. ContentsWhy mobility is relevant to Greenpeace?How mobility has helped our campaigns?How we support our offices to succeed?Mobile examples from Greenpeace offices
9. Why mobility is relevant for GP?unique benefits globally relevant
10. • Mobility delivers relevant and unique benefits and features to Greenpeace campaigning• Mobile phones are widespread globally
11. Mobility delivers unique benefitsto Greenpeace campaigning• spontaneous vs. regulated• reality vs. virtual reality• relevant vs. arbitrary• social vs. isolated• service vs. marketing• interaction vs. mass-medium• sender control vs. media control
12. Mobile phones are globally here to stayMobile phones now outnumber PCs worldwide by 5 to 1
13. 2. MOBILE IS GLOBALLY RELEVANT- About 5 billion mobile phone subscriptions- Over 500 million 3G subscriptions, to double in 2011- Over 150 million Facebook users over mobile
14. Reach and find us spontaneously
15. Mobile bridge MobilityMobile is a bridge between the reality and virtual reality
16. An augmentation bridge Augmentation is bringing digital things to the physical world Mobility
17. Making the invisible visibleAugmented reality does not distant you away from reality, only adds a relevantlayer to it.Seeing the value of your surroundings or threat can drive change of behaviour ina fundamental way.
18. Relevance via context sensivity When right information is brought to you at right time in right place, decision making is easy. This drives behavioral changes. Context sensivity of place, time and person.
19. Service vs. marketing Safe fish guideAll in all, you move from“trying to push people”to do something toenabling people to fulfilltheir needs or theirdesire to save theplanet and their ownlives.
20. Able to connect people togetherMobile is personalYou make it you own, you have it with you 24/7It is the only way to always reach and be reachableIt is your social tool
21. Questions? NEXT: How mobility has helped our campaigns?
22. ContentsWhy mobility is relevant to Greenpeace?How mobility has helped our campaigns?How we support our offices to succeed?Mobile examples from Greenpeace offices
23. Case China• Mobile engagement project• 2,5 years initiative• 5 people full time staff and operational budget• Steering committee
24. Overallprojectgoals Test different mobile channels Run pilot campaigns Campaigning, communications development Global skill-sharing during the project
25. Several campaigns
26. Sustainable agriculture campaign• Problem: • WHO banned pesticides used in food production • Health risks to farmers and consumers• Solution: • Phase out the use of dangerous chemicals • Use of safer farming methods
28. Overall campaign• Examples of existing activities: • Research • Interaction with farmers • Publishing printed purchase guides for consumers • Actions in supermarkets • Website • Other…
29. Role of mobile?Define a problem:• How to create a service for women who do daily shopping decisions? Helps their daily life and helps us with the campaign.Find a solution:• Food lovers guide • Information about safe food • Where to buy / where not to buy • Celebrity favourite dishes
30. Food lovers service and it’spromotion WAP push Mobile SNS/BBS/ application Blog/ Micro-blog Direct Mobile site push – Mobile SMS & advertising MMS Web to mSEO mobile
31. Size of potential audience Apps Mobile site MMS SMS
32. Richness of experience Apps Mobile site MMS SMS
33. MarketingAds in MMS magazines From 1376124364 8 Y Yes, send me more info submit
34. MarketingSMS push From 1376124364 Do you want From 8 1376124368 to know more about safe food? Y YES
35. Food lovers guideSeries of SMS & MMS messages Learn more on our mobile site ->
36. Food lovers guideMobile campaign site learn more gift to a download friend goodies
37. Events, and radio
38. MarketingGlossy women magazines
39. Food lovers guide Mobile applicationiOSS60
40. MarketingSocial media
41. Marketing:Web to mobileType in your mobile phone number to receive the mobile guide by a WAP push link.
42. Marketing:Mobile Advertising
43. Benefits to campaignsAudience creates power • campaign results • big surprise effect • Empowers GP and speeds up the negotiations• Saving costs and paper • reaching new audiences • Printing guides and reports
44. Benefits to communications• Reach new audiences • Cost per contact • Loyalty / reaction• Good targeting with rich data • relevant information • Right calls for action
45. Questions? NEXT: How we support our offices to succeed?
46. ContentsWhy mobility is relevant to Greenpeace?How mobility has helped our campaigns?How we support our offices to succeed?Mobile examples from Greenpeace offices
47. Holistic set of mobile initiatives Strategy Vision and strategy Lead Greenlight China projects Second lead project Planet 3 CMS mobile site Infra- Planet 3 mobile applications structure Universe CRM mobile (SMS, MMS) Gmobs community, newsletters, mobile innovation siteKnowledge Best practices, research, benchmarking sharing Digital mobilization CoECapacity New recruits, new roles globallybuilding Pilot projects and campaigns 2009 2010 2011 2012
48. Development of shared contentmanagement system• One important and empowering tool is Greenpeace global content management system.• This enables offices to publish unified, local and targeted interactive experience over web and mobile with social media integration.
49. global CMS: web site
50. global CMS: mobile site Coming up
51. global CMS: iPhone app
52. global CMS: iPad app Coming up
53. Challenging the way we think• While developing the technology and building case studies based on our existing way of working, part of my work has focused on challenging the organisation to think out-of-the- box.• This work has culminated to • challenging the definition of engagement of the people • Challenging people to ask themselves “how we campaign our selves, and with people in 2020” and pitching for our 2020 digital vision. • Defining engagement KPIs
54. Questions? NEXT: Mobile examples from Greenpeace offices
55. ContentsWhy mobility is relevant to Greenpeace?How mobility has helped our campaigns?How we support our offices to succeed?Mobile examples from Greenpeace offices
56. Output in NROs• Turkey opened mobile fundraising as part of direct dialogue• Mobile undesize fish campaign
57. Output in NROs• Switzerland created a fish guide app • sustainable guide for buying fish • Easy and successful SMS payment solution • 240 donations in first 1,5 months • augmented reality RW3
58. Output in NROs• Germany developed a fish guide • Over 20 000 downloads by 2010.
59. Output in NROs• GP Netherland created mobile QR-code application • part of their forest awareness building campaign. • Some 200 000 people viewed the sexy viral video.
60. Output in NROs• Love Letters to the Future campaign • Part of the Copenhagen climate campaign • augemented reality elements in China, Turkey and Netherlands. • Results and learnings were shared in GMOBS online training for over 20 people • GPI won 2 webby awards
61. Output in NROs• GPI developed Energy Revolution app• GPI iGreenpeace app has been downloaded over 17 000 times during 2010, 10-15% of users signed up to our email list.
62. Output in NROs• CoolIT campaign and Electronics campaign have created iPhone optimised campaign pages.• GP Finland had substantial success • 25% of their digital visitors, visited mobile site in their Shining Christmas mobile campaign. Read more: http://bit.ly/galsLa• More Walk Less Talk in Cancun climate meeting
63. Thank you! Stay in touch twitter: firstname.lastname@example.org http://linkedin.com/in/kivipuro