Carrier IQ Statement

290 views
227 views

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
290
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Carrier IQ Statement

  1. 1. FOR IMMEDIATE RELEASECarrier IQ Press StatementMountain View, CA – November 23, 2011 – As, of today, we are withdrawingour cease and desist letter to Mr. Trevor Eckhart. We have reached out to Mr.Eckhart and the Electronic Frontier Foundation (EFF) to apologize. Our actionwas misguided and we are deeply sorry for any concern or trouble that our lettermay have caused Mr. Eckhart. We sincerely appreciate and respect EFF’s workon his behalf, and share their commitment to protecting free speech in a rapidlychanging technological world.We would like to take this opportunity to reiterate the functionality of Carrier IQ’ssoftware, what it does not do and what it does: - Does not record your keystrokes. - Does not provide tracking tools. - Does not inspect or report on the content of your communications, such as the content of emails and SMSs. - Does not provide real-time data reporting to any customer. - Finally, we do not sell Carrier IQ data to third parties.Our software is designed to help mobile network providers diagnose criticalissues that lead to problems such as dropped calls and battery drain.Here’s what our software does: - Our software makes your phone work better by identifying dropped calls and poor service. - Our software identifies problems that impede a phone’s battery life. - Our software makes customer service quicker, more accurate, and more efficient. - Our software helps quickly identify trending problems to help mobile networks prevent them from becoming more widespread.We look forward to a healthy and robust discussion with EFF that we believe willbe helpful to us, to our customers, and to consumers that use mobile devices.We welcome feedback on our products and understand that Mr. Eckhart andother developers like him play an important role by raising questions about thecomplicated and technical aspects of the mobile ecosystem. Carrier IQ Inc. 1200 Villa Street, Suite 200, Mountain View, CA 94041

×