2. About <br /><ul><li>A leading online provider of health, beauty, vision, and pharmacy products.
3. Portfolio of brands includes: drugstore.com, Beauty.com, and VisionDirect.com.
4. Provide a convenient, private, and informative shopping experience while offering a wide assortment of more than 45,000 products at competitive prices. </li></li></ul><li>Social Medias: Twitter, Facebook, and Youtube<br />Educating customers on the value of shopping online<br />Opportunities & Challenges <br />
5. Listen, respond and create value<br />Twitter<br />Youtube<br />Facebook<br />
6. Facebook Strategy for <br />Connect with existing customers<br />Interaction with customers<br />Special Offers & Give Aways<br />Again, listen, respond, and create value.<br />
7. Twitter Strategy for <br />Promotional deals and specials announcements<br />Responding to feedbacks<br />Keeping track of followers<br />Listen to what customers want<br />
8. YouTube Strategy for <br />Video demonstrations on product<br />Products review from customers<br />Customers experiences with products<br />
9. Metrics of Success – Key and Direction to Success<br />Daily Story Feedback; track how often fans click “like” and comment on the status updates.<br />Look at Klout; instead of paying attentions to the numbers of followers.<br />Measuring the total active size of Social Total Online Community Size, Monthly Referred Traffic to Site, and Social Monthly Impression.<br />
10. BUDGET<br />TIMELINE<br />Seasonal Peaks includes winter holidays and summer<br />Promotion deals and Special offers every month, especially in December and June<br /> Budget & Timeline for <br />
11. Goals to Success in Social Medias<br />Listen to Feedback<br />Respond to Feedback<br />Create Value<br />