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20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
20ten Concept Presentation
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20ten Concept Presentation

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All work and concepts presented in the following presentation are ©2010 Adam Howard, Jenny Shirey, Ruqian Zhou and Juliana Diaz …

All work and concepts presented in the following presentation are ©2010 Adam Howard, Jenny Shirey, Ruqian Zhou and Juliana Diaz
Carnegie Mellon University, School of Design

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  • 1. Coping with Information Overload Concepts for the University Community Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 2. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Research Recap Information distribution & life cycle Methods »» Five»Touchstone»Tours »» One»Survey Results »» People»spend»a»great»deal»of»time»» managing»communications»and»information »» Most»prefer»e-mail,»but»many»find»» that»it»is»a»burden 2 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 3. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Positioning Statement Information overload in higher education University faculty, staff and students all experience information overload. Each of these groups needs a better way to manage information through feedback, filtering and timeliness. 3 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 4. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Additional Research Information overload 2nd Survey » 65%»of»people»say» less than half»of»e-mails» are»» elevant r »» 53%»say»e-mails»about» events»are»“hardly ever” of interest »» Campus»bulletin»boards:» “cluttered,” “messy,” and “crowded” 4 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 5. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Generative Stage Creating a concept matrix tions Familie s tion tion O rganiza Educta Educta ) (Highe r ed) ry ed) (offices (Prima 1 to dy Everybo 1 to d Group Targete 1 to 1 5 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 6. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Generative Stage Getting some clarity Axis 2 6 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 7. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Generative Stage Evaluation of concepts Looking over what we had »» Using»evaluation»worksheet,»we»looked»» at»each»concept»separately Concept Evaluation »» Ranked»ideas»using»two»primary»criteria:»» Potential and Difficulty Idea »» Initially»our»idea»was»to»evaluate»individually »» Decided»to»leverage»group’s»collective»» Difficulty Potential experience»to»obtain»more»balanced»evaluation 6 4 7 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 8. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Generative Stage Mapping & selection 8 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 9. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept I Campus information cloud Touchscreen terminals allow communication across a campus as well as a means of tapping the university knowledge ‘cloud.’ »» Immediate»RSVP»or»feedback»for»event»announcements »» Pose»research»questions»to»the»campus»community »» Ask»fellow»students»for»advice»or»directions »» Watch»real-time»video»of»events»and»post»» a»response »» Follow»information»trends»on»campus 9 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 10. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept I Campus information cloud: story Tom is doing research in the university library and can’t find C u the information he needs. He gets m u l u s frustrated and packs his things to leave. On his way out, he notices the Cumulus screen and stops to write out his question before he leaves. 10 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 11. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept I - Story Campus information cloud: story Professor Baker is researching a topic closely related to Tom’s, but works in a different department. He sees Tom’s question on another Cumulus screen and decides to answer. The Cumulus system notifies Tom about the answer, and he is able to finish his research. He keeps in touch with Professor Baker and becomes a research assistant later that year. 11 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 12. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept II Research hub Proactive linking »» When»research»is»being»conducted»it’s»hard»to»know» what’s»available »» Knowing»who»is»also»working»on»this»is»equally»difficult »» Looking»for»local»faculty»with»the»correct»type»» of»expertise »» Multiple»departments»tackling»similar»ideas»» but»isolated»by»departmental»barriers 12 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 13. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept II - Story Research hub: story Mark has spent various days researching a topic for a paper. He’s found too much hub literature to sort through and wants to discuss his ideas with someone who is also working in this area. When Mark downloads material from the Research Hub, the hub tells him who else is engaging that material. The hub can also point Mark to faculty within his university or at other universities. 13 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 14. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept III Bright board Gain control over information overload »» Relevant,»filtered»information »» Tangible:»people»can»interact»with»and»move» elements»around »» Upcoming»events»are»highlighted »» Self-updating:»old»information»fades»away 14 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 15. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Concept III- Story Bright board: story Linda is walking by the Bright Board. She is attracted by a live lecture. Linda uses the touchscreen to br interact with the lecture, and finds a ig ht workshop next week. She sends the bo ar d details to her online calendar. 15 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 16. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Possible Next Steps Next: analyze current systems Bulletin boards »» Time-lapse»film»to»see»how»people»interact» with»bulletin»boards»on»campus Research hub »» Try»out»systems»that»currently»exist»online» (zotero,»for»example) 16 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 17. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Possible Next Steps Next: participatory design 1. Collages (ways of visualizing experiences) »» Visualize»current»experience»vs.»ideal» experience »» Example:»“describe»your»current»experience» with»CMU»bulletin»boards,”»» and»“describe»your»ideal»experience»with»» CMU»bulletin»boards”» 17 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 18. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University Possible Next Steps Next: participatory design 2. Paper modeling»»(participants»use»components»to»come»up»with»a»concept) »» Participants»visualize»what»their»ideal»research»hub» would»look»like »» Participants»visualize»way»to»share»questions»and» interests»with»campus»community»(“Campus»Cloud”» concept) 18 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou
  • 19. Concepts for the University Community - March 3, 2010 - 20Ten Graduate Studio II - School of Design - Carnegie Mellon University 20Ten final words Thank you! »» Questions? »» Comments? 19 Juliana Diaz | Adam Howard | Jenny Shirey | Ruqian Zhou

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