S4Carlisle Publishing Services
TABLE OF CONTENTS Infrastructure & Technology
Communication & Project Tracking
VISION To be the service provider of choice, offering value- added publishing solutions through commitment to excellence in quality, service and technology.
COMPANY OVERVIEW Carlisle Publishing Services – Established in 1978 55 In-house employees (Dubuque, Iowa) 200+ Domestic Freelance support contractors Development, editorial, design/illustration & composition services. 250 In-house employees (Chennai, India) Project management & media services 2006 - S4 & Carlisle Publishing Services merge together Combined entity has $10 million in annual revenue
Offshore, domestic & hybrid services
CORE VALUES Customer Focus Quality Operational Excellence Teamwork Integrity, Trust & Accountability
SERVICE PORTFOLIO Editorial Services Services Developmental Services Creative Services Composition Services Multilingual Publishing Media Publishing
DEVELOPMENTAL SERVICES Tear sheet manuscript/electronic files Reviews and synopsis for the author Author writing schedule, monitor author progress Manuscript review, author coordination to ensure appropriate changes Manuscript for production Text and line art permissions Work with supplement authors
Budget management throughout the project
EDITORIAL SERVICES US-based training for Chennai project managers Accurate scheduling, follow ups, and status reports Specializing in: Services Provided: Excellent communication & client relationship management skills.
Art logs & photo research
CREATIVE SERVICES – ART/ DESIGN Whether your graphics need a simple touch-up or a complete remodel, we have the tools and talent to accomplish nearly any task. We create high-quality 1, 2 & 4-colour book designs for a variety of disciplines including medicine, geography, mathematics, business education, engineering, science, trade, etc. Experienced design professionals who are efficient with programs like Adobe Photoshop, Illustrator, Flash, etc.
COMPOSITION SERVICES Operational efficiency in QuarkXpress, Adobe FrameMaker, Adobe InDesign, 3B2 or APP, XSL Formatting Objects, Tex & LaTex, or Microsoft Mandatory proofreading of all pages File verification to guard against incompatibility
PDF file creation for electronic soft proofing.
TECHNICAL & MEDIA PUBLISHING Technical multilingual publishing & documentation– Quark, InDesign,
Technical Artwork & Illustrations
SAMPLE WORKFLOW Project Management
PEOPLE Services Location Printing Graphics Data Conversion Composition Design Editorial Project Management Development
INFRASTRUCTURE & TECHNOLOGY 16000 sq. ft. facility in Chennai and 19000 sq. ft. in Dubuque. 14 HP servers & 4 Macintosh servers with 1 tera-byte storage both Triple-bonded T1 internet lines with self-hosted web, FTP & mail servers
Onsite, offsite backup systems & data storage at both Chennai and
COMMUNICATION & PROJECT TRACKING 24 hour customer service/dedicated Client Coordinators Accurate, on-time, effective reporting structure Communication systems integrated with the project tracking system Teams are constantly aware of schedules, deadlines, production changes Effective, detailed, web-based job tracking system used in both the facilities which tracks schedules, productivity, quality metrics and controls We are currently working on real time access of status reports for our
clients which will be available soon.
SOME OF OUR CLIENTS Clients & Projects Pearson (Higher Ed, Custom Pub) – Full service, Copy editing, Art creation, Composition, keyboarding McGraw Hill (Higher Ed) – Development, Full service, Composition Kendall Hunt (Higher Ed, Literature) – Full service, Composition Cengage Learning (Higher Ed) – Full Service, Art creation, Composition, Copy editing Aspen Publishers (Legal, Trade) – Composition, Keyboarding Wolters Kluwer Law and Business (Legal, Trade) – Composition, Copy editing, Key boarding University Presses (Higher Ed, Literature) – Composition Microsoft Press (Technical) – Art Creation, Full Service, Composition EMC Publishing (School) – Full Service, Art Creation, Composition