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Sensibilizacion y gestion de destinos
 

Sensibilizacion y gestion de destinos

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    Sensibilizacion y gestion de destinos Sensibilizacion y gestion de destinos Presentation Transcript

    • http://www.flickr.com/photos/atomicshark/535130115/
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    • NecesidadComunicación Información Regreso Elección Disfrute
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    • Asociaciones y empresas turísticas Asociaciones yViajeros empresas no turísticas Administraciones
    • Asociaciones turísticas Asociaciones noViajeros turísticas Administraciones
    • NecesidadComunicación Información Regreso Elección Disfrute
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    • Coordinación Enfoque Gestión Clientehttp://www.flickr.com/photos/fdecomite/2991680814/
    • http://www.flickr.com/photos/emagic/56206868/
    • ¿Conocemos ¿Conocemos ¿Podemos al cliente? la necesidad? satisfacerla? ¿Cómo ¿Si no ahora ¿Nos interesa llegamos a lo podremos satisfacerla? ese cliente? hacer luego?http://www.flickr.com/photos/emagic/56206868/
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    • NecesidadComunicación Información Regreso Elección Disfrute
    • Repite-Satisfecho No repite-Satisfecho Apóstol MercenarioRepite-No satisfecho No repite-No satisfecho Rehén Terrorista
    • Juan Sobejanojuan@mindproject.net