Ams Career Development Co Final
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Ams Career Development Co Final

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Ams Career Development Co

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Ams Career Development Co Final Ams Career Development Co Final Presentation Transcript

  • Services Customer Operations –
    Career Development
    Americas Region
    Ralph Lipizzi
  • Career Development at HP
  • 3
    “We are very committed to long-term career development, education and job rotation to develop our people…we have a very attractive company in the sense that we have multiple business models in the company across multiple geographies. This provides many unique, exciting career opportunities...”
    Mark Hurd
    April 2008
  • What is career development to you?
    We think about it differently
    Income?
    Education?
    Promotion?
    Geography?
    A journey?
    Assignments?
    CO Career Development Manager Training - March 2009 - HP Confidential
    4
  • 5
    Career opportunities at HP
    Business models
    • IPG
    • PSG
    • TSG
    Customer
    Segments
    • SMB
    • Consumer
    • Enterprise
    HP offers career and development opportunities across many different business models, customer segments, geographies and functions…
    Geographies
    • AMS
    • EMEA
    • APJ
    Functions
    • HR
    • Legal
    • Finance
    …enabling our people to grow and win with HP
    CO Career Development Manager Training - March 2009 - HP Confidential
  • 6
    Steps to building your career
    CO Career Development Manager Training - March 2009 - HP Confidential
  • You own your career, HP supports & enables
    EmployeeOWNS
    HPENABLES
    ManagerSUPPORTS
    7
    CO Career Development Manager Training - March 2009 - HP Confidential
  • hpFirst – HP’s approach to hiring and developing the best talent
    8
    CO Career Development Manager Training - March 2009 - HP Confidential
  • 9
    Building careers with hpFirst
    CO Career Development Manager Training - March 2009 - HP Confidential
    9
  • Development is more than training
    Education 10%
    • Professional journals
    • Conferences/seminars
    • E-learning/Blended Learning
    • Books
    • Formal “Training”
    Learning & Development Continuum
    10%
    Relationships 20%
    • Role models
    • Coaching
    • Ongoing 360 feedback
    • Career Planning
    • Mentoring
    20%
    Experience 70%
    • Cross-functional teamwork
    • Start-up/Shut-down assignments
    • Job change/rotation
    • Special projects/taskforces
    • Development in role “on the job”
    70%
    CO Career Development Manager Training - March 2009 - HP Confidential
    10
  • 70% Experience – Making it Happen
    Creating job experiences is not as obvious as picking a training class from a website — while it requires more up-front work, the long-run benefits are greater
    Quick ways to learn from experience (usually takes 4 hours or less)
    • Volunteer to lead knowledge transfer sessions with people who leave your organization
    • Deliver presentations inside or outside of HP
    • Reflect on your job experiences to date using available self-assessments
    • Act on behalf of a manager or team member in meetings or activities
    • Create an Action Learning Group on a topic to pose questions, share problems & new ideas
    • Benchmark your team’s approaches & processes with other organizations
    More in-depth ways to learn from experience (takes a day or more)
    • Volunteer for a cross-functional team working outside your area of expertise
    • Go on a customer site visit
    • Improve or develop a specific process
    • Get yourself loaned to another organization for a short term (1 to 4 week) assignment
    • Volunteer to lead a taskforce or special team
    • Take a stretch assignment or special projectoutside of your comfort zone or expertise
    • Offer to be the vacation back-up for someone to learn more about their job
    • Do a job rotation
    For more details search @hp portal for keywords: Experiential Learning Resources
    CO Career Development Manager Training - March 2009 - HP Confidential
    11
  • 20% Relationships – Making it Happen
    Building relationships requires an investment of time, but pays significant rewards
    • Regularly ask for candid feedback from your manager, other managers, and your peers
    • Look at the HP Professions website and subscribe to a Profession http://intranet.hp.com/TSG/WW2/professions
    • Create informal or formal mentoring relationships [information available on the HP Professions website, see above]
    • Get involved in professional associations related to the work you’re doing or hope to do in the future
    • Organize “Lunch & Learn” sessions to learn from others
    • Teach others to solidify your own knowledge of the subject & develop relationships
    • Find an expert or someone who does work you want to do, then shadow them for a day or volunteer to work with them
    • Create or join best practice forums to share ideas & build relationships
    • Update your profiles in Job Searcher (new jobs) and grow@hp (talent management)
    For more details search the
    @hp portal for keywords: Experiential Learning Resources
    CO Career Development Manager Training - March 2009 - HP Confidential
    12
  • 10% Education – Making it Happen
    It’s more than just training classes—you have many other free or low-cost options
    • Read books, professional articles, customer surveys, and competitive analysis reports (available free through HP’s MarketWatch service)
    • Many free or low-cost online training classes are available from Grow@HP
    • Use HP’s Career Development Frameworks to educate yourself about your career options
    • Check your organization’s websites & talk to managers to find out about the job rolesandskills that will be in high demand; consider them for your development plan
    • Create an Action Learning Group on a topic you want to learn more about; use the group to pose questions, share resources & ideas
    • Look for formal benchmarking studies to improve your organization’s processes
    • Ask your manager if you qualify to participate in development programs specific to your organization
    For more details search @hp portal for keywords: Experiential Learning Resources
    CO Career Development Manager Training - March 2009 - HP Confidential
    13
  • 14
    Career Success Story Services Customer Operations
    Name: Emilia Guillen
    Current Role: MPS CAA Frontline Manager
    Number of years with HP: 4 years
  • Q&A
    15
    CO Career Development Manager Training - March 2009 - HP Confidential