Ams Career Development Co Final

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Ams Career Development Co Final

  1. 1. Services Customer Operations – <br />Career Development <br />Americas Region<br />Ralph Lipizzi<br />
  2. 2. Career Development at HP<br />
  3. 3. 3<br />“We are very committed to long-term career development, education and job rotation to develop our people…we have a very attractive company in the sense that we have multiple business models in the company across multiple geographies. This provides many unique, exciting career opportunities...”<br />Mark Hurd<br />April 2008<br />
  4. 4. What is career development to you?<br />We think about it differently<br />Income?<br />Education?<br />Promotion?<br />Geography?<br />A journey?<br />Assignments?<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />4<br />
  5. 5. 5<br />Career opportunities at HP<br />Business models<br /><ul><li>IPG
  6. 6. PSG
  7. 7. TSG</li></ul>Customer<br />Segments<br /><ul><li>SMB
  8. 8. Consumer
  9. 9. Enterprise</li></ul>HP offers career and development opportunities across many different business models, customer segments, geographies and functions…<br />Geographies<br /><ul><li>AMS
  10. 10. EMEA
  11. 11. APJ</li></ul>Functions<br /><ul><li>HR
  12. 12. Legal
  13. 13. Finance</li></ul>…enabling our people to grow and win with HP<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />
  14. 14. 6<br />Steps to building your career<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />
  15. 15. You own your career, HP supports & enables<br />EmployeeOWNS<br />HPENABLES<br />ManagerSUPPORTS<br />7<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />
  16. 16. hpFirst – HP’s approach to hiring and developing the best talent<br />8<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />
  17. 17. 9<br />Building careers with hpFirst<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />9<br />
  18. 18. Development is more than training<br />Education 10%<br /><ul><li>Professional journals
  19. 19. Conferences/seminars
  20. 20. E-learning/Blended Learning
  21. 21. Books
  22. 22. Formal “Training”</li></ul>Learning & Development Continuum<br />10%<br />Relationships 20%<br /><ul><li>Role models
  23. 23. Coaching
  24. 24. Ongoing 360 feedback
  25. 25. Career Planning
  26. 26. Mentoring</li></ul>20%<br />Experience 70%<br /><ul><li>Cross-functional teamwork
  27. 27. Start-up/Shut-down assignments
  28. 28. Job change/rotation
  29. 29. Special projects/taskforces
  30. 30. Development in role “on the job”</li></ul>70%<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />10<br />
  31. 31. 70% Experience – Making it Happen<br />Creating job experiences is not as obvious as picking a training class from a website — while it requires more up-front work, the long-run benefits are greater<br />Quick ways to learn from experience (usually takes 4 hours or less)<br /><ul><li>Volunteer to lead knowledge transfer sessions with people who leave your organization
  32. 32. Deliver presentations inside or outside of HP
  33. 33. Reflect on your job experiences to date using available self-assessments
  34. 34. Act on behalf of a manager or team member in meetings or activities
  35. 35. Create an Action Learning Group on a topic to pose questions, share problems & new ideas
  36. 36. Benchmark your team’s approaches & processes with other organizations </li></ul>More in-depth ways to learn from experience (takes a day or more)<br /><ul><li>Volunteer for a cross-functional team working outside your area of expertise
  37. 37. Go on a customer site visit
  38. 38. Improve or develop a specific process
  39. 39. Get yourself loaned to another organization for a short term (1 to 4 week) assignment
  40. 40. Volunteer to lead a taskforce or special team
  41. 41. Take a stretch assignment or special projectoutside of your comfort zone or expertise
  42. 42. Offer to be the vacation back-up for someone to learn more about their job
  43. 43. Do a job rotation</li></ul>For more details search @hp portal for keywords: Experiential Learning Resources<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />11<br />
  44. 44. 20% Relationships – Making it Happen<br />Building relationships requires an investment of time, but pays significant rewards<br /><ul><li>Regularly ask for candid feedback from your manager, other managers, and your peers
  45. 45. Look at the HP Professions website and subscribe to a Profession http://intranet.hp.com/TSG/WW2/professions
  46. 46. Create informal or formal mentoring relationships [information available on the HP Professions website, see above]
  47. 47. Get involved in professional associations related to the work you’re doing or hope to do in the future
  48. 48. Organize “Lunch & Learn” sessions to learn from others
  49. 49. Teach others to solidify your own knowledge of the subject & develop relationships
  50. 50. Find an expert or someone who does work you want to do, then shadow them for a day or volunteer to work with them
  51. 51. Create or join best practice forums to share ideas & build relationships
  52. 52. Update your profiles in Job Searcher (new jobs) and grow@hp (talent management)</li></ul>For more details search the <br />@hp portal for keywords: Experiential Learning Resources<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />12<br />
  53. 53. 10% Education – Making it Happen<br />It’s more than just training classes—you have many other free or low-cost options<br /><ul><li>Read books, professional articles, customer surveys, and competitive analysis reports (available free through HP’s MarketWatch service)
  54. 54. Many free or low-cost online training classes are available from Grow@HP
  55. 55. Use HP’s Career Development Frameworks to educate yourself about your career options
  56. 56. Check your organization’s websites & talk to managers to find out about the job rolesandskills that will be in high demand; consider them for your development plan
  57. 57. Create an Action Learning Group on a topic you want to learn more about; use the group to pose questions, share resources & ideas
  58. 58. Look for formal benchmarking studies to improve your organization’s processes
  59. 59. Ask your manager if you qualify to participate in development programs specific to your organization</li></ul>For more details search @hp portal for keywords: Experiential Learning Resources<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />13<br />
  60. 60. 14<br />Career Success Story Services Customer Operations<br />Name: Emilia Guillen <br />Current Role: MPS CAA Frontline Manager<br />Number of years with HP: 4 years<br />
  61. 61. Q&A<br />15<br />CO Career Development Manager Training - March 2009 - HP Confidential<br />

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