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Intro to User Experience
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Intro to User Experience

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Inspired by bitmama.it: http://www.slideshare.net/chiyaserena/user-experiencedesign-cc

Inspired by bitmama.it: http://www.slideshare.net/chiyaserena/user-experiencedesign-cc

Published in: Design

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Transcript

  • 1. to
  • 2. Design is not just what it looks likeand feels like. Design is how it works.Steve Jobs
  • 3. Bad
  • 4. Good
  • 5. LearnabilityHow easy is it for users to accomplish basictasks the first time they encounter a design?
  • 6. EfficiencyOnce users have learned the design, howquickly can they perform tasks?
  • 7. MemorabilityWhen users return after a period of not usinga design, how quickly can they perform tasks?
  • 8. ErrorsHow many errors do users make, how severeare these errors, and how easily can theyrecover from the errors?
  • 9. SatisfactionHow pleasant is it to use the design?
  • 10. I’ve been amazed at how oftenthose outside the discipline ofdesign assume that what designersdo is decoration. Good design isproblem solving.Jeff Veen
  • 11.    
  • 12. Design is so critical it should be onthe agenda of every meeting inevery single department.Tom Peters
  • 13. InvestigationIdeationDesignUser Testing
  • 14. Business success is always definedby the quality of the overallcustomer experience.Forrester Research
  • 15. Websites that are hard to usefrustrate customers, forfeit revenueand erode brands.Forrester Research
  • 16. Good design is the most importantway to differentiate ourselves fromour competitors.Samsung CEO Yun Jong Yong
  • 17. THANKS!@trump29   h#p://linkedin.com/in/jaketruemper truemper@gmail.com   314.881.1900   info@4ORCEdigital.com   With  special  thanks  to  bitmama  (bitmama.it)