Just to review, my project involves comparing laboratory reports from an electronic system and traditional paper-based systems. My primary goal is to compare the persuasive elements of the two. I am not yet ready to compare the actual persuasion that results; that’s a project for another day. For now, I would be happy to identify the difference in the persuasive elements.
Transcript of "Technology and persuasion"
Technology and Persuasion Lessons from Medical Software
Controlled Medical Terminology <ul><li>The system literally controls the user’s terminology </li></ul><ul><li>Choice of terminology is not random </li></ul><ul><li>Certain discourse communities are privileged </li></ul><ul><li>The system is more likely to persuade those whose language it recognizes </li></ul>
The software system as rhetor <ul><li>The system chooses language that has persuasive effects; in every meaningful sense, it functions as rhetor </li></ul>