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The future of social collaboration in SharePoint
 

The future of social collaboration in SharePoint

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  • Give people a voiceGroup centricTacit knowledgeIt is not a corporate Facebook – but building personal relationships does matterExchange ideas in close to real time
  • http://yourstory.in/2012/09/10-myths-about-enterprise-social-collaboration/
  • Very large Oil & Gas company in Calgary - 50% of the workforce will be retiring in the next five years. How will this change their culture?
  • - Ferris Bueller is old enough to be their father - They have never seen a blackboard - Labor disputes have always only been in sports
  • They are multi-taskers. From the very beginning, Generation Z-ers have grown up in a world that is all about connecting through technology. In this new world, simplicity and transparency will reign.This generation is communicating in a "real" way with family members and friends across the country, or even around the world, without being in the same physical space. In fact, you could argue that the many ways that they are communicating -- with IM, constant updates, thousands of texts a month -- it all adds up to a continuous stream of real-time dialogue. They know where their friends are, what they are doing, what they know, and in some cases what they think. Imagine if this streamof real-time knowledge could be shared across our enterprise. Can this break down walls, both physical and virtual within siloed organizations.
  • Concepts Smart clientClient Object ModelWeb ServicesjQueryHTML5
  • Concepts Smart clientClient Object ModelWeb ServicesjQueryHTML5
  • The problem isn’t with SharePoint or social media in general. It’s often with people. What someone posts on SharePoint or Yammer is probably something they also share at the watercooler. The difference is that at the watercooler, it may not be reported.Improving signal to noise ratio – communities do help. Noisy people are often silenced by the laws of social—they will be blocked out. In this way, they are self-governing.

The future of social collaboration in SharePoint The future of social collaboration in SharePoint Presentation Transcript

  • The Future of SocialCollaborationJeremy ThakeChief ArchitectAvePoint
  • Jeremy ThakeAvePoint LabsAuthor Chief Architect
  • Agenda
  • Agenda
  • Social collaboration notions
  • Top 10 myths about enterprise socialcollaboration1. It is just a social networking site2. It’s only for the young generation3. It’s a waste of valuable time4. It’s not as secure as e-mail and legacy apps5. Social conversations aren’t legal records6. Social collab and document management aren’t connected7. It will only suit IT since they are more savvy8. Roll-out the tool and the rest will follow9. User-generated content may produce bad or incorrect information10. Social collaboration activity isn’t going to affect my bottom line
  • Traditional business Hierarchical, functional structures Top-down management Knowledge is power Command and control
  • Business has changed Hyper-connected and hyper-competitive Global Innovation driven Decentralized Baby boomer retirement – infusion of fresh blood BYOD
  • The Internet generation The Mindset List (http://www.beloit.edu/mindset/) CD’s are vintage Friendships are quantified on Facebook Foursquare isn’t a schoolyard game
  • What can welearn from thisgeneration
  • What can we learn? They multi-task They communicate in real time Location doesn’t matter Collectively it is a continuous stream of real-time knowledge They know what their friends know Simplicity and transparency reign Just imagine if this stream could be shared across our enterprise
  • What can we learn? They multi-task They communicate in real time Location doesn’t matter Collectively it is a continuous stream of real-time knowledge They know what their friends know Simplicity and transparency reign Just imagine if this stream could be shared across our enterprise
  • Share of users who use social networking 100% 86% 80% 72% 60% 50% 40% 34% 20% 0% 18 - 29 30 - 49 50 - 64 65 +
  • Social network users by age 30% 26% 25% 25% 20% 19% 70% between 25 16% 15% and 54 10% 6% 5% 5% 2% 0% 0 - 17 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 +
  • Agenda
  • Introduction Social gets a big boost in SharePoint 2013 Across PC, Tablet, Phone
  • Social Productivity Pillars Conversations People are Context You always make always enriches know what’s connections available interactions happening Fundamentals identity, privacy, managing connections seamless, delightful, complete experiences
  • My Site Host - The Landing Page Newsfeed: shows you updates on social activities for items and people you are following:
  • Community Home Page
  • Communities overview Builds on the concepts of discussions, likes, ratings, badges and reputations Communities are websites Uses Wiki Pages infrastructure A community is based on set of functionalities and lists that exist in the community
  • Communities – design concepts Content is organized by Categories, with a rich UI comprised of image and data Presentation pages are wiki pages Users can use rating for content and reputation for people People can also report “abuse” for a moderator to act upon Moderators can choose the “best” reply
  • Tracking your reputation People reputation is impacted by activities like creating posts, adding replies, etc. Reputation is per community – reputation in one does not affect others Reputation model cannot be extended Community owners control points for each activity
  • Earning badges Administrators also configure what point thresholds are required to achieve reputation rankings Once a member reach a specific level he/she receives a badge that shows achievement goals reached Achieved badges can be displayed as a ranking level or specific text
  • SharePoint 2013 Social Demo
  • Yammer
  • Agenda
  • Guidance on adopting social Must have a social media strategy The right guidance for users will vary by industry and culture Identify community owners Be sure to have a social policy How to address inappropriate content How to improve signal-to-noise ratio Follow six steps for success
  • Six steps for success1. Learn how tools work and what value can they bring2. Focus on the goals - there should be a well-defined purpose3. Identify the right tools for the job, keeping other channels in mind4. Allocate resources to these solutions (it is an investment)5. Define what success is and how to measure6. Start small & be flexible – grow & adapt as needed
  • AvePoint’s “Rules of Engagement” for social Be transparent Be judicious Write what you know Use a disclaimer It’s a conversation Be responsible Be a leader Respect proprietary information and content If it gives you pause, pause
  • Questions? Thank you