2013 07-31 outsourcing-mw_en

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2013 07-31 outsourcing-mw_en

  1. 1. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 1 J’son & Partners Consulting presents key results of the study «Network outsourcing by mobile / fixed operators in Russia». Network outsourcing market is considered to be one of the most closed, probably more closed than M&A market. Many parameters of outsourcing deals have never been disclosed. Global statistics shows deals where none of the parties were disclosed. The goals and objectives of the study The goals and objectives of the study are defined as follows:  Examine the main global trends of Network outsourcing by mobile operators  Describe the practice of providing Network outsourcing services in the Russian Federation  Analyze the price situation on Network outsourcing market in the Russian Federation  Identify prospects of Network outsourcing in the Russian Federation Key issues for analysis Key issues for analysis are defined as follows:  Global trends in Network outsourcing  Trends in Network outsourcing in Russia  Key features of the Russian legislation  The practice of Resources outsourcing in the Russian Federation  The practice of Equipment outsourcing in the Russian Federation  The practice of Communication facilities outsourcing in the Russian Federation
  2. 2. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 2 Importance of the problem In recent years, the mobile and fixed communications across the world faced the need to audit the usual value chains and detected the need to review its cost structure. This need is caused by the rapid replacement of traditional switching technologies to wider but less profitable, packet-switched services. "Scissors" of traffic and revenue in the digital era Source: TBR As the result, mobile operators are increasingly forced to team up with the partners in order to keep their business profitable. Major players are already familiar with the operating models such as outsourcing of resources, equipment, communication facilities, as well as joint ownership of network assets. Analysis shows that the deployment of several LTE networks in the limited market is extremely unprofitable, so the managers of the large operators are increasingly relying on external or shared network infrastructure. Some industry experts believe that outsourcing and infrastructure sharing can increase the operating cash flow of the mobile communications firm by 10%. The global market shows very good examples of symbiotic partnership. In the UK, Vodafone and O2 have taken the «Cornerstone» initiative assuming sharing sites of mobile networks (site sharing). Another pair of operators - T Mobile and Orange - within the project «Everything everywhere» have taken another step forward and set up a joint network company responsible for network access of both brands. Traffic Revenue The cumulative difference between revenues and expenditures for network Digital era Voice era Year
  3. 3. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 3 The current state of the global outsourcing market On average, 140 - 180 outsourcing contracts are being signed every three months globally, i. e. 600-700 contracts a year1 . Most of the contracts - about 70% - is being signed for Information Technology Outsourcing including telecommunications (IT outsourcing, ITO). Fewer contracts are being concluded for Business Process Outsourcing, BPO - in 27% of cases. Even more seldom, complex contracts for both ITO and BPO are being made. The global outsourcing market by function Sources: Everest Global, 2011 The telecommunication industry alone is a very small part of the outsourcing market - about 6%. State organizations, banking and insurance, medical facilities and "Others" (includes a multi-enterprise, advertising agencies, media, educational institutions, etc.) play the decisive role on the market. The assessment of Networks outsourcing market is difficult, as far as the financial side of the concluded contracts remains closed in many cases. The figure above shows the composite data of the leading consulting agencies. In 2012, the Networks outsourcing market equaled 62-64 billion USD. According to assessments in 2005 the size of the market was 51-52 billion USD, so the average annual growth over the seven year period from 2005 to 2012 was about 3%. However, if we consider the post-crisis years only, the CAGR is estimated at 8%. 1 Everest Global, Inc. data ITO 69% BPO 27% ITO+BPO 4%
  4. 4. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 4 Volume and dynamics of the Network outsourcing market, 2005-2012, bn USD Source: J’son & Partners Consulting Managed services presented about one-third of the total revenue and this share is growing steadily (Managed services market indicators are presented in the report in more details). According to forecasts, the volume of global Network outsourcing market will maintain a positive growth trend in the medium term. Ericsson, the Swedish manufacturer is the undisputed leader in terms of revenue received in 2012, which is about one-third of all income of outsourcing market. Nokia Siemens Networks and Chinese manufacturer Huawei Technologies follow the leader with similar market shares. The fourth major player is Franco-American Alcatel-Lucent. Total share of "Big Four outsources" is over 80% of total market revenue. As mentioned above the Network outsourcing market is estimated at 62-64 billion USD in 2012. It is expected that the market will grow with the CAGR of 5 % by 2016 which is slightly less than during the period of 2009-2012 (the CAGR was 8%). Volume and dynamics of the Network outsourcing market, 2012-2016, bn USD Source: J’son & Partners Consulting 0 10 20 30 40 50 60 70 2005 2006 2007 2008 2009 2010 2011 2012 0 10 20 30 40 50 60 70 80 90 2012 2016 GAGR=3% GAGR=8% GAGR=5%
  5. 5. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 5 Russian outsourcing market as a part of the global market The «Big Four outsources» members (Ericsson, NSN, Huawei, AlcaLu) have different views on the attractiveness of Russian Network outsourcing market. There are 6 large-scale national projects as of mid-2013 in Russia. Four of them are being led by Huawei, the others - by NSN. The "Big Three" mobile operators and Skartel / Yota are involved in these projects. Potentially the strongest driver of the Network outsourcing in Russia is LTE deployment. In general, the motivation of the major Russian operators in Network outsourcing differs from their foreign peers. Russian legislation Features As of mid-2013 there were 71 legal acts against which Federal Service for Supervision in the Sphere of Telecom, Information Technologies and Mass Communications (ROSKOMNADZOR) has the right to verify the organizations in field of communication. In 2011, there were only 48 acts of this kind. The unresolved question of the easement - the most optimal form land usage right in the construction and maintenance of outside plant for the operators - remains the biggest problem 2013 can bring significant positive changes in the legislation. The changes are currently being made to the Law "On Telecommunications". The new licensing policy and other fundamentally important regulations are actively discussed. Resources outsourcing in Russia Local operators rarely delegate the construction of networks to foreign manufacturers and more often - to local system integrators and regional construction companies. A feature of Communication networks’ construction and operation market in Russia is the presence of one major player - GC "INFRA engineering" and several companies which scope of activities is 4-6 times lower (other companies’ activity is considerably lower). Equipment outsourcing in the Russian Federation Global manufacturers prefer to enter into contracts with networks operators of national scale. Russian outsourcers usually work with regional scale networks, but it makes difficult to perform with local tasks of major operators. During the preparation of any outsourcing contract most of the time is being spent on clear and unambiguous formulation of authorities and distribution of responsibilities of both sides - the operator and service provider. Such coordination can take several months or a year, and the amount of the final document can amount to hundreds of pages. The result of continuous negotiations is the Responsibility Matrix with clear lines of the authorities. Equipment outsourcing requires a well-defined QoS metric - a set of KPI. Communication facilities outsourcing in the Russian Federation Communication facilities’ outsourcing is a set of services which is the easiest way to outsource for operators and to accept for vendors. Read more about the current situation on the Networks outsourcing market in the Full Version of the Report.
  6. 6. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 6 List of contents of the Report Full Version (243 p) «Network outsourcing by mobile / fixed operators in Russia» 1. Resume 2. Introduction 2.1. The goals and objectives of the study 2.2. Key issues for analysis 2.3. Methodology and Sources 2.3.2. Assessment of markets 2.3.3. Estimating prices and tariffs 2.3.4. Forecasts 2.3.5. Sources 2.3.5.1. Open sources 2.3.5.2. Departmental publication 2.3.5.3. Expert interviews 2.3.5.4. The data of state bodies 2.3.6. The relevance of data 3. Outsourcing models, the current state of the market and global trends 3.1. Importance of the problem 3.2. Types of outsourcing in the field of communication 3.2.1. Outsourcing in general 3.2.1.1. Outsourcing vs. shared ownership 3.2.1.2. The problem of organizing 3.2.1.3. Scenarios to reduce network costs by operators 3.2.1.4. Network and Field Outsourcing 3.2.2. Segmentation of outsourcing services 3.2.3. Services network deployment 3.2.4. Services Network 3.2.5. Managed Services 3.2.6. Professional services 3.2.7. Laying and maintenance of resources (Resource outsourcing) 3.2.8. Installation and maintenance of equipment (Hardware outsourcing) 3.2.9. Communication facilities outsourcing 3.3. The current state of the global outsourcing market 3.3.1. Outsourcing in general 3.3.2. Network outsourcing 3.3.2.1. Volume and dynamics of Networks outsourcing market 3.3.2.2. The penetration of outsourcing 3.3.2.3. Contracts for Networks outsourcing (detailed) 3.3.2.4. Regional distribution of outsourcing 3.4. Global trends 3.4.1. Outsourcing in general 3.4.2. Network outsourcing 3.4.2.1. How will the services develop? 3.4.2.2. How will the market grow? 3.4.2.3. How will Networks outsourcing market grow? 3.4.2.4. How will separate outsourcing services grow? 3.4.3. Outsourcing in the interests of mobile operators 3.4.3.1. How the operating costs of the mobile operator are distribured? 3.4.3.2. What are the functions most commonly outsourced? 3.4.3.3. Who is an active supporter of outsourcing? 3.4.3.4. What is expected from outsourcing?
  7. 7. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 7 3.4.3.5. How many service providers should be? 3.4.3.6. What kind of standards to adhere to? 3.4.3.7. What should be in the contract? 3.4.3.8. What are the actual results? 3.4.4.Outsourcing in the interests of fixed-line operators 4. Key outsourcing market players 4.1. Leaders of the global outsourcing market 4.2. Market leaders in outsourcing of telecommunications infrastructure 4.2.1. "The Big Four outsourses" and others 4.2.2. Top 10 players in outsourcing of telecommunications infrastructure in 2012 4.2.2.1. The financial results of the top 10 companies in all areas of TIS 4.2.2.2. The financial results of the top 10 companies on EMEA market 4.2.2.3. The financial results of the top 10 companies on EMEA market 4.2.2.3. The financial results of the service providers network deployment 4.2.2.4. Financial results of service provider for Network maintenance 4.2.2.5. Financial Results of professional services providers 4.2.2.6. The financial results of managed services providers 4.2.2.7. The financial results of the second-tier outsourcers across the TIS 4.2.2.8. Financial Results of IT-solutions providers for TIS 4.3. Profiles of global outsourcers working in Russia 4.3.1. The current situation 4.3.2. Huawei Technologies 4.3.2.1. General Characteristics 4.3.2.2. Contracts 4.3.2.3. NOC 4.3.2.4. Outstaffing 4.3.2.5. Best Practice (Success Stories) 4.3.2.6. Presence in Russia 4.3.3. Nokia Siemens Networks 4.3.3.1. General Characteristics 4.3.3.2. Contracts 4.3.3.3. NOC 4.3.3.4. Outstaffing 4.3.3.5. Best Practice (Success Stories) 4.3.3.6. Presence in Russia 5. Overview of mobile operators in Russia 5.1. Coverage 5.2. Mobile penetration in Russia 5.3. The subscriber base 5.4. Financial resources 5.4.1. The volume of the mobile market and the regional distribution 5.4.2. Financial and Operating Highlights "Big Three" 5.5. Base station 5.6. The technologies used 5.7. Unfolding network 5.8. Features of the policy statements in outsourcing 6. Russian legislation features 6.1. Regulation of the activities in the field of communication 6.1.1. Overall regulatory assessment 6.1.2. Licensed and regulation of different types of communications industry in the Russian Federation 6.1.3. Regulatory requirements for communication networks 6.1.4. Applicable law and practice (interview results) 6.2. Features of legislation in terms of ownership and lease of ACS, land acquisition, etc. 6.2.1. Overall assessment
  8. 8. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 8 6.2.2. Features of land use for LCS 6.2.3. Basic documents 6.2.4. Land use rights 6.2.5. Lease and easement 6.2.6. Regulation in the road sector 6.2.7. Difficult fate of servitude 6.2.7.1. Problem number 1. Easement and construction of LCS 6.2.7.2. Problem number 2. Cadastre and LCS 6.2.7.3. Problem number three. Damages 6.3. Requirements for communication facilities 6.3.1. Special architectural requirements for buildings and premises 6.3.1.1. Normative legal acts (PPA) 6.3.1.2. Server infrastructure 6.3.2. Climatic requirements 6.3.2.1. Requirements to the control center and communications nodes 6.3.2.2. Requirements for the terminal cable equipment 6.3.3. The requirements for energy supply 6.3.4. Requirements for electrical and fire safety 6.3.5. Other requirements 7. Resources outsourcing 7.1. The current practice by Federal Districts 7.1.1. Planning, coordination 7.1.2. Long-distance fiber-optic construction 7.1.3. Intra-distribution networks construction 7.1.4. SCS construction 7.1.5. Acceptance into operation 7.1.6. Example of rates for LCS LTE network deployment in Moscow 7.1.7. Construction of the facility fixed wireless 7.2. The prospects for the near future 7.2.1. The growth and deepening of specialization 7.2.2. Enlargement of construction and utilities 8. Equipment outsourcing 8.1. Types of Equipment outsourcing 8.2. Overview of manufacturer's offers overview 8.2.1. Technological features 8.2.1.1. Huawei platform 8.2.1.2. The use of global best practices in NSN proposals 8.2.1.3. Extended support and communication networks management by Ericsson 8.2.2. Organizational features 8.3. The existing practice 8.3.1. The existing practice in large multi-vendor networks 8.3.1.1. Quality Index System 8.3.1.2. Time to repair 8.3.1.3. Outsourced services system 8.3.1.4. The share of responsibility 8.3.1.5. Pricing principles of large contracts 8.3.1.6. Russian service providers of operators nationwide 8.3.2. Outsourcing in regional networks 8.3.3. Outsourcing in the newly implemented projects 8.4. Prospects 8.4.1. Technology trends 8.4.2. Strategic trends 8.4.2.1. The next step - the network belonging to vendors 8.4.2.2. The benefits and pitfalls of VoN 8.4.2.3. Network construct: for own use or for sale?
  9. 9. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 9 8.4.2.4. Construct or acquire a network? 8.4.2.5. What are the elements of the network that is profitable to buy for a vendor? 9. Outsourcing of communication facilities 9.1. Features of the Russian market in terms of ownership and lease of ACS, land acquisition, etc. 9.1.1. The dynamics of real estate prices in the non-residential part of the (technological) premises 9.1.2. Dynamics of prices on land use 9.1.3. The impact of National Classification Standards use in the balance sheet on the financial performance of organizations 9.2. The practice of capital maintenance of communication facilities 9.2.1. Objects protection 9.2.1.1. National networks 9.2.1.2. Regional networks 9.2.2. Conducting rescue and recovery operations 9.2.2.1. National networks 9.2.2.2. Regional networks 9.2.3. Regular Maintenance 9.2.3.1. National networks 9.2.3.2. Regional networks 9.2.4. Unforeseen works during operation 9.2.5. Labor protection 9.3. Hosting and collocation market 9.3.1. General requirements for the data center 9.3.2. The data centers of fault tolerance Tier III 9.3.2.1. Basic services 9.3.2.2. Additional services 9.3.3. The data centers of fault tolerance Tier I / Tier II 9.3.3.1. Basic services 9.3.3.2. Additional services 10. Conclusion 10.1. The market outlook by directions and overall 10.2. Trends and Risks 11. Annexes List of Figures Fig. 1. Equilibrium of traffic and revenue in the digital era Fig. 2. Direct link between the use of outsourcing and efficiency of the operator Fig. 3. Migration path to full outsourcing Fig. 4. Supplement of shared ownership of network outsourcing Fig. 5. Scenarios to reduce network costs by mobile operators Fig. 6. Segmentation of services in the interpretation of NSN Fig. 7. Segmentation of professional services in the interpretation of Alcatel-Lucent Fig. 8. Segmentation of outsourcing services in the interpretation of Huawei Fig. 9. Quadrant of managed services Fig. 10. The hierarchy of key indicators adopted in Huawei Fig. 11. The global outsourcing market by function Fig. 12. The global outsourcing market, broken down by sector Fig. 13. Volume and dynamics of the Network outsourcing market in 2005-2012, bln. USD Fig. 14. The volume and dynamics of managed services, billion USD Fig. 15. The penetration of outsourcing networks Fig. 16. The number of contracts for Network outsourcing, 2008-2011 Fig. 17. The regional distribution of Network outsourcing market Fig. 18. The regional distribution of Managed services market, billion USD Fig. 19. The number of contracts for Network outsourcing in different regions, 2008-2011 Fig. 20. Prospects for the development of Network outsourcing Fig. 21. Benefits of Network outsourcing
  10. 10. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 10 Fig. 22. Volume and dynamics of the Network outsourcing market, 2012-2016, bln USD Fig. 23. The accelerated growth of mobile networks outsourcing Fig. 24. Income share of Network outsourcing services, 2015 Fig. 25. Amounts of revenue and the dynamics of Network outsourcing services, bln USD Fig. 26. Typical distribution of mobile operators' OPEX Fig. 27. Distribution of mobile operator's staff by department Fig. 28. Typical distribution of OPEX for O&M of mobile operators Fig. 29. Distribution of network infrastructure costs Fig. 30. Outsourcing in various departments of the mobile operator (average data) Fig. 31. Preferences of mobile operators in the Network / field outsourcing outsourcing services Fig. 32. Preferences in outsourcing services by function Fig. 33. Russian mobile operators' preferences of outsourcing functions Fig. 34. Who is the strongest supporters of outsourcing? Fig. 35. Mobile operators expectations from outsourcing Fig. 36. Key criteria in selecting an outsourcing supplier Fig. 37. ITU-T E.800 recommendation and related standards Fig. 38. Approaches of contract formation Fig. 39. The coincidence of expectations with the results of outsourcing Fig. 40. OPEX per SIM-card, depending on the share of the state in outsourcing Fig. 41. Number of base stations on one technical officer depending on the share of the state in outsourcing Fig. 42.Preferences for the desired savings in OPEX of fixed networks operstors during the transition to outsourcing Fig. 43. Market shares of the largest network outsourcers by revenue, 2012 Fig. 44. Market shares of the largest network outsourcers by number of contracts. 2012 Fig. 45. Number of the largest network outsourcers' contracts, 2012 Fig. 46. Volume and dynamics of top-10 players' across all services TIS income Fig. 47. Volume and dynamics of the EMEA market leaders' revenues Fig. 48. Volume and dynamics of the market leaders' revenue from services deployments Fig. 49. Volume and dynamics of the market leaders' revenue from maintenance services Fig. 50. Volume and dynamics of the market leaders' revenue from professional services Fig. 51. Volume and dynamics of the market leaders' revenue from managed services Fig. 52. Volume and dynamics of the second-tier players' across all services TIS revenues Fig. 53. Revenue and margin of IT-solutions providers for TIS Fig. 54. Financial performance of Huawei Fig. 55. The dynamics and geography of contracts of Huawei service provider Fig. 56. A distributed network of Huawei outsourcing centers Fig. 57. Interiors of Huawei Control Centers in China, India, Romania, Indonesia Fig. 58. КТО's and ATS's project (MTS, Far East and Siberia) Fig. 59. КТО's and ATS's facilities project (Vodafone, Central Region) Fig. 60. Field service support network (Project Yota LTE network) Fig. 61. Indicative self-esteem of Nokia Siemens Networks in the global Network outsourcing market Fig. 62. Operators - clients of Nokia Siemens Networks Fig. 63. Global NSN control centers Fig. 64. Mobile penetration in the Russian Federation, the end of 2012 Fig. 65. TOP-10 Russian regions by the penetration of mobile communication, the end of 2012 Fig. 66. Top 7 operators of mobile penetration in Russia, the end of 2012 Fig. 67. Distribution of subscribers by region, million, end of 2012 Fig. 68. TOP-10 Russian regions by the size of the subscriber base, million, end of 2012 Fig. 69. Top 7 operators ин еру size ща subscriber base in Russia, the end of 2012 Fig. 70. The distribution of income from the mobile by region, end 2012 Fig. 71. TOP-10 Russian regions by revenue from mobile, bln, The end of 2012 Fig. 72. The distribution of base stations by region, end 2012 Fig. 73. TOP-10 Russian regions by the number of BS, the end of 2012 Fig. 74. TOP-10 Russian regions by the increase of BS number, the end of 2012 Fig. 75. The distribution of BS 2G by operators, the end of 2012 Fig. 76. Shares of cellular base stations of different standards, Q1. 2012 Fig. 77. The subscriber base of LTE networks, forecast up to 2020 Fig. 78. Potential players of 4G/LTE market in Russia Fig. 79. Stages of Network outsourcing transmission by MTS, 2008-2011
  11. 11. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 11 Fig. 80. Forecast of Telecommunications towers market structure in Russia, 2015 Fig. 81. Ranking of the major players by an integral indicator, 2011 Fig. 82. Models of the value chain of mobile operators' services Fig. 83. Globally-deployed Huawei's platform Fig. 84. General and variables of the Huawei's platform Fig. 85. Huawei's offer: two stages of outsourcing Fig. 86. Huawei's offer: quality monitoring Fig. 87. Huawei's offer: network upgrade Fig. 88. Huawei's offer: Managed BSS Fig. 89. Full cycle of outsourcing services by NSN Fig. 90. Outsourcing services by NSN: technological landscape Fig. 91. A typical business case by NSN Fig. 92. Quality Index System Fig. 93. The share of services transferred under the responsibility of the service provider Fig. 94. Partners and clients of Infra Civil Engineering in the outsourcing market Fig. 95. MAYKOR outsourcing services for operators nationwide Fig. 96. MAYKOR outsourcing services in the Russian regions Fig. 97. VoN model Fig. 98. Two strategies of building a network from scratch Fig. 99. The appeal of network elements as a property to vendors Fig. 100. CAPEX structure for network site construction Fig. 101. OPEX structure for network site operation Fig. 102. Structure of SaaS consumption, 2011 List of tables Table 1. Comparison of outsourcing and shared ownership Table 2. The effect of mobile outsourcing introduction by operators Table 3. Top 15 companies providing outsourcing services Table 4. Examples of Huawei's recent contracts Table 5. The statistics of Huawei's staffing by country Table 6. Huawei's Managed Services (MS) projects in Russia Table 7. NSN contracts of recent years Table 8. Financial and Operating Highlights of "Big Three" Table 9. Policy statements regarding outsourcing Table 10. List of legal acts, directly governing the conduct of inspections by Roskomnadzor (excerpt) Table 11. Applicable law and practice (interview results) Table 12. Server Engineering Systems Table 13. Climatic requirements for terminal cable equipment (JCE) Table 14. Contents of Instructions VSN 332-93 Table 15. The practice of construction long-distance fiber-optic Table 16. The practice of construction international fiber optic links Table 17. The practice of construction intra-urban distribution networks Table 18. The practice of construction SCS Table 19. Rates for additional work during construction (land reclamation, etc.) Table 20. Share of expenditure in excess of the estimate Table 21. Example tariffs for outside plant design and exploration works under LTE network deployment in Moscow (excerpt) Table 22. Example of tariffs for outside plant construction and installation works under LTE network deployment in Moscow Table 23. Examples of the construction cost of the various options of placing the new site WiMax / LTE in the CFD Table 24. TOP-10 largest networks constructors in Russia, 2011 Table 25. Central functions of GNOC NSN outsourcing Table 26. Roles of the Parties in the contract for outsourcing Table 27. Example of Responsibility Matrix (excerpt) Table 28. Key performance indicators included to service quality SQIMOB index (service quality index od the Mobile Network)
  12. 12. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 12 Table 29. Key performance indicators that make up the SQITF index (Services Quality Index of the Transport / Fixed Network) Table 30. Key performance indicators that make up the SQIBB index(Services Quality Index of the broadband access networks) Table 31. Example of timing requirements for disaster recovery Table 32. Group services, outsourced Table 33. A typical example of outsourcing deals Table 34. Rates for rental of premises Table 35. Fees for land use Table 36. Tariffs for the protection of premises and outside plant Table 37. Conditions and tariffs for conducting rescue and recovery operations Table 38. The scope of work during a scheduled maintenance Table 39. Fees on planned maintenance of outside plant Table 40. Tier III classification parameters Table 41. The cost of stands renting in Moscow's data center of Tier III / Tier III + level, Q1 2012 Table 42. Cost of Collocation services, 1U in Moscow data center of Tier III / Tier III + level, Q1 2012 Table 43. Cost of Dedicated service, server, in Moscow's data centers of Tier III / Tier III + level, Q1 2012 Table 44. SaaS-solutions offered by Masterhost Table 45. The cost of leased line Internet access, Q1 2012 Table 46. Cost of "virtual dedicated Windows-server" in the data center Masterhost Table 47. Cost of "virtual dedicated Linux-server" in the data center Masterhost Table 48. Cost of "backup" in the data center Filanko, Moscow Table 49. The cost of information security services, data center Oversan Table 50. Classification of Tier I / Tier II parameters Table 51. The cost of stands renting in Moscow's data center of Tier I / Tier II level, Q1 2012 Table 52. Cost of "rental unit" in Moscow's data center of Tier I / Tier II level, Q1 2012 Table 53. Cost of Dedicated Service, server, in Moscow's data center of Tier I / Tier II level, Q1 2012 Table 54. The cost of leased line Internet access, data centers TierI / TierII Table 55. The cost of renting a virtual Linux servers in a data center, "Berzarina" Table 56. The cost of renting a virtual Windows server in the data center, "Berzarina" Table 57. Top 100 companies providing outsourcing services Table 58. List of legal acts, directly governing the conduct of inspections by Roskomnadzora Table 59. Example tariffs for outside plant design and exploration works under LTE in Moscow Table 60. Example of tariffs for outside plant construction and installation works under LTE network deployment in Moscow Table 61. Example estimates construction of the new site WiMax or LTE in the CFD Table 62. Example of Responsibility Matrix in outsourcing infrastructure Table 63. Proposals for the sale and lease of process facilities in major cities of Russia Table 64. List of terms Table 65. List of companies mentioned in the Report Table 66. Examples of the construction cost of the various options of placing the new site WiMax / LTE in the CFD List of companies mentioned in the Report Vaynakh Telecom LTD. "BaykalSvyazEnergoStroy" ARAMARK NCR VimpelCom LTD. "The company SDS- GROUP". AT&T Mobility Nokia Siemens Networks GK "Compulink" LTD. "The company Telex" Atos O2 GK "Technoserve" LTD. "Marshrutstroy-M" Bechtel Oi GK «INFRA engineering» LTD. "Montazhremstroy" Capgemini ONO
  13. 13. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 13 List of companies mentioned in the Report GK Antares LTD. "Mostelefonstroy" CB Richard Ellis Oracle GK Stek LTD. "Optikenergostroy" Cell Orange JSC "Svyazstroy-7" LTD. «PMK-411 «Svyazstroy» China Comm PT Hutchison CP CJSC "Vaymuga" LTD. «Rezerv Telecom» China Unicom PT XL Axiata JSC "FOL-SERVICE" LTD. «RTS Ural» Ciena SAP CJSC "Mezhgorsvyazstroi" LTD. «Svyazstroyproekt» Cisco SingTel JSC "MTK Telecom" LTD. «Spetssvyazstroy» Convergys Sodexo JSC "Contact for electric lines (SEL)" LTD. «Story-Telecom» Crown Castle Sprint CJSC "Construction Company Telecom" LTD. «StroyTelecomService» CSC STC CJSC Company "SMUR" LTD. «Building of Communications» CSG Systems Sunrise Masterhost LTD. «Construction of telephone facilities» Du Tata Indicom MegaFon LTD. «TrestSvyazStroy-6» Elisa TCS Motiv LTD. «TSENTRSVYAZSTROY» EMC Tech Mahindra MTS LTD. MTU «Yug-Com-Stroy» EPM Telecommunications Tele2 ICC Energetiki Osnova Telecom Ericsson Telefonica The new service technologies Rostelecom FreshTel T-Mobile JSC «Lentelefonstroy» Russkiye Bashni Fujitsu Verizon Wireless JSC «PMK-402» Skartel (Yota) Genpact Vodafone JSC "Svyazstroy-1" Smarts Huawei Technologies Wipro Technologies JSC "Svyazstroy-4" Transtelecom IBM ZTE JSC "Svyazstroy-6" Enforta Infosys Technologies JSC "Svyazstroy-7" 3 (Hong Kong/Macau) ISS JSC "Chitatehenergo" Accenture Jabil JSC «Energostroyoptik» Aegis Jazztel JSC trust «Svyazstroy -3» Airtel Johnson Controls Ltd. "MTU Telecom-С" Airtel Africa KPN Ltd. "Svyaz Connect" Alcatel-Lucent Microsoft Ltd. "SVYAZPROEKTSTROYSERVIS" Amdocs MTN Ltd. «Altaytelefonstroy» American Tower Nawras
  14. 14. Copyright © 2013, J’son & Partners Consulting. Media can use any text, diagrams and data contained in this market review only with giving credit to the source of information – J’son & Partners Consulting. ™ J’son & Partners [registered trade mark]. 14 The newsletter was prepared by the J'son & Partners Consulting Company. We exert every effort to provide actual and forecasting data representing the situation in full and available at the time of the publication of the material. J'son & Partners Consulting reserves the right of revising the data after publication of some new official information by individual players. ______________ CONTACT FOR MORE INFORMATION: Pavel Yermolich Commercial Director Pavel@json.ru www.json.ru

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