The Simple Genius of Quiet

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In this 20 min Audio Enabled presentation I outline the value that noise cancellation technology can have on improving the acceptance of unified communication solutions.

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The Simple Genius of Quiet

  1. 1. CLARITY<br />Unified Communications <br />Clarity for Your Ears<br />Creating Something as Simple and Genius as Quiet<br />
  2. 2. When It Comes to Unification…<br /> “Houston. We have a problem.”<br /> becomes<br /> “Houston. We have 2 problems.”<br /> Problem #1 – Noise<br /> Problem #2 - Change<br />
  3. 3. Problem #1 - Noise<br />Noise is the ENEMY<br />Sound is not<br />Noise blurs your message and impedes your ability to deliver your ideas with clarity<br />The only thing standing between you and noise is PLANTRONICS<br />Sound<br />Noise<br />
  4. 4. Transporting Noise<br />Modern telephones merely extend your voice geographically.<br />Limited frequency range<br />Susceptible to noise<br />Plantronics headsets makes certain your voice is heard.<br />Great frequency range<br />Noise cancelling <br />
  5. 5. Why Should I Care?<br />Every day we are assaulted by noise<br />Talking – 60dB<br />Phone ringing – 80dB<br />Computers – 40dB<br />Air Conditioning – 60dB<br />iPod – 100dB (average)<br />Office – 90dB<br />What about the noise we don’t hear?<br />
  6. 6. The Science Behind Noise<br />Infrasound and Ultrasound <br />Sound below 20 hertz and above 20k hertz (outside human hearing range)<br />Bad moods, lack of concentration, fatigue, and poor work performance can result from continual exposure to unpleasant noise<br />According to Dr. Alice H. Suter, an audiologist at the National Institute for Occupational Safety and Health: “Noise is also associated with an increase in aggression and a decrease in cooperation.”<br />
  7. 7. Creating Quiet<br />Without the ability to filter noise you are EXTENDING your negative environment to the person on the end of the call.<br />In its own small way PLANTRONICS is going to make your office a better place<br />Life enriching<br />Creating something as simple and genius as quiet<br />
  8. 8. Problem #2 - Change<br />Unifying communication is about CHANGE<br />Recalcitrant (I don’t do Change)<br />If the proposed change has a negative impact on our current state then it will be resisted<br />There only needs to be a perceived negative impact and there will be resistance<br />To succeed in Change you need to:<br />Feed the Rational<br />Comfort the Emotional<br />Herald the Champion<br />
  9. 9. The Catch-22 of Noisy Environments<br />Now imagine sending that noise through your microphone (along with your speech)<br />This is why we don’t make conference calls from crowded airports<br />It is why we ask cell phone users to mute<br />One of the most highly used feature in a conference bridge is far-end-mute<br />Removing noise from the remote end of the call thereby making the call clear<br />Counter productive since the whole point is exchanging information<br />
  10. 10. Thought Provoking Rationale<br />What I find most interesting about unification technologies is that they all have one thing in common: AUDIO<br />Why would we be willing to spend many thousands of dollars unifying communications without solving the problem of noise?<br />Audio CLARITY is as much a key to efficient communications as presence is to unifying it<br />10<br />
  11. 11. The Solution is Obvious<br />NOISE CANCELATION technology has existed for many years and can minimize the impact your environment has on the total communications experience<br />This only addresses the noise caused by electrical interference on carrier circuits<br />
  12. 12. The Simple Genius of QUIET<br />CLARITY<br />
  13. 13. Summary<br />Unified Communications is about the efficient exchange of information across multiple devices<br />Filtering noise improves message clarity and in turn improves efficient information exchange<br />In order to adopt UC people must change HOW they communicate<br />By simply adding a filter between environments you will enrich the workplace making change easier to accept<br />

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