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LeanUX intro for NYC-CHI Panel

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Slides from my talk at the NYC-CHI LeanUX Round Table, April 11, 2012.

Slides from my talk at the NYC-CHI LeanUX Round Table, April 11, 2012.

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  • 1. LeanUX for NYCCHI NYC-CHI Panel April 11, 2012 Josh Seiden @jseidenThursday, April 12, 12
  • 2. Me and my hashtags www.proof-nyc.com josh@proof-nyc.com @proof_nyc #leanUX Josh Seiden #leanStartup @jseiden www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden 2 Share Alike 3.0 United StatesThursday, April 12, 12
  • 3. HOW DID WE GET HERE? www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 4. Old assumptions, new reality www.proof-nyc.com License: CC BY-NC-SA 4 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 5. Old assumptions, new reality www.proof-nyc.com License: CC BY-NC-SA 4 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 6. Old assumptions, new reality www.proof-nyc.com License: CC BY-NC-SA 4 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 7. Old assumptions, new reality www.proof-nyc.com License: CC BY-NC-SA 4 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 8. Old vs new: handoffs vs. collaboration www.proof-nyc.com License: CC BY-NC-SA 5 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 9. Old vs new: handoffs vs. collaboration www.proof-nyc.com License: CC BY-NC-SA 5 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 10. Responding to change and collaboration www.proof-nyc.com License: CC BY-NC-SA 6 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 11. Responding to change and collaboration • Agile Software Development www.proof-nyc.com License: CC BY-NC-SA 6 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 12. Responding to change and collaboration • Agile Software Development • Design Thinking www.proof-nyc.com License: CC BY-NC-SA 6 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 13. Responding to change and collaboration • Agile Software Development • Design Thinking • Lean Startup and Customer Development www.proof-nyc.com License: CC BY-NC-SA 6 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 14. HOW CAN DESIGNERS RESPOND? www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 15. Lean UX is a response “Lean  User  Experience  is  principle-driven   process  for  teams  working  in  situations  of   extreme  uncertainty.  It  is  characterized  by   rituals  that  predispose  predictable,  high-quality,   high-velocity  user  experience   outcomes.”   –  Janice  Fraser, LUXr.co  www.proof-nyc.com License: CC BY-NC-SA @jseidenThursday, April 12, 12
  • 16. LUXr’s Lean UX Principles Who? 1. Design + biz + development + ... = 1 product team. 2. Externalize! How do we work 3. Goal-driven and outcome-focused. together? 4. Repeatable and routinized. 5. Flow: think/make/check. 6. Focus on solving the right problem. What do we do? 7. Generate many options & decide quickly what to pursue. 8. Recognize hypotheses & validate them. How can we be sure? 9. Research with users is the best source of information. www.proof-nyc.com For more, see: http://luxr.co/lean-ux/10-principles-for-lean-ux/ License: CC BY-NC-SA @jseidenThursday, April 12, 12
  • 17. It’s not Lean UX if... www.proof-nyc.com License: CC BY-NC-SA 10 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 18. It’s not Lean UX if... • UX designers are doing it alone in a room www.proof-nyc.com License: CC BY-NC-SA 10 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 19. It’s not Lean UX if... • UX designers are doing it alone in a room • You’re not explicitly declaring your hypotheses and testing them www.proof-nyc.com License: CC BY-NC-SA 10 www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 20. KEY METHODS www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 21. Key Methods for Lean UX 1. Get the incentive structure right 2. Identifying Assumptions 3. Expressing Hypotheses 4. Experiments / MVPs www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 22. Method: get the incentives right www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 23. Method: get the incentives right www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 24. Method: get the incentives right In-house teams:  problem-focused, not deliverable-focused. www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 25. Method: get the incentives right In-house teams:  problem-focused, not deliverable-focused.  results, not features. www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 26. Method: get the incentives right In-house teams:  problem-focused, not deliverable-focused.  results, not features. www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 27. Method: get the incentives right In-house teams:  problem-focused, not deliverable-focused.  results, not features. Agencies: www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 28. Method: get the incentives right In-house teams:  problem-focused, not deliverable-focused.  results, not features. Agencies:  Charge for hours, charge for results, charge for continuous work. www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 29. Key Methods for Lean UX 1. Get the incentive structure right 2. Identifying Assumptions 3. Expressing Hypotheses 4. Experiments / MVPs www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 30. Declare your assumptions www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 31. Declare your assumptions What assumptions do you have? www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 32. Declare your assumptions What assumptions do you have? …about your customers and business? www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 33. Declare your assumptions What assumptions do you have? …about your customers and business? …that if proven false, will cause you to fail? www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 34. Focus on higher risk, higher uncertainty High Risk prioritize here Understood Uncertain www.proof-nyc.com www.slideshare.net/jseiden Low Risk License: CC BY-NC-SA United StatesThursday, April 12, 12
  • 35. Key Methods for Lean UX 1. Get the incentive structure right 2. Identifying Assumptions 3. Expressing Hypotheses 4. Experiments / MVPs www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 36. Method: hypotheses We believe that ______________. We will know we have succeeded when qualitative and quantitative outcome. This will improve KPI. www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 37. Key Methods for Lean UX 1. Get the incentive structure right 2. Identifying Assumptions 3. Expressing Hypotheses 4. Experiments / MVPs www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 38. Method: Minimum Viable Product www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 39. Method: Minimum Viable Product www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 40. Method: Minimum Viable Product What is the smallest thing we can make to test our hypothesis? www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 41. Method: Minimum Viable Product What is the smallest thing we can make to test our hypothesis? The answer to this question is your MVP. www.proof-nyc.com License: Creative Commons Attribution- www.slideshare.net/jseiden Share Alike 3.0 United StatesThursday, April 12, 12
  • 42. MVPs are experiments 1. Think about learning, not launching 2. Take an assumption and try to invalidate it in the market with qualitative and quantitative methods. www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12
  • 43. If you liked this talk, please follow me THANK YOU! @jseiden @proof_nyc josh@proof-nyc.com www.proof-nyc.com License: CC BY-NC-SA www.slideshare.net/jseiden United StatesThursday, April 12, 12

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