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Joyce Chou’s Resume



Joyce explores future technologies by studying the changing role of mobile interaction in people’s relationships, communication behavior and values systems. Leading multi-functional teams, Joyce ...

Joyce explores future technologies by studying the changing role of mobile interaction in people’s relationships, communication behavior and values systems. Leading multi-functional teams, Joyce helps create real business value with innovative new product categories that solve unmet needs and combine customer desirability, technological feasibility, and business viability. Her background spans innovation consulting, emerging technology, behavioral research, trend forecasting, financial analysis, fashion and art.



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Joyce Chou’s Resume Document Transcript

  • 1. JOYCE CHOU DESIGN STRATEGIST310. 804. 9183 | joyceschou@gmail.com | Seattle WABRINGING TOGETHER RESEARCH, BUSINESS, AND DESIGN Education T-MOBILE CREATION CENTER | CUSTOMER INNOVATIONS PRODUCER Columbia University New York City, New York (2001) DESIGN STRATEGY LEAD FOR UX RESEARCH B.A. Cultural Anthropology Seattle, Washington (September 2008 – present) University of London; SOAS -success story- 3 patents pending and 1 LE market launch Semester abroad (2000) build and implement T-Mobile USA’s open innovation program Guangdong University Graduate research; professor (2002) develop product concepts that explore future opportunity areas UCLA Finance and Accounting lead multi-functional teams to create seamless user experiences CFA Level 1 series (2004) ensure organizational buy-in with socialization across business silos create collaborative processes for ideation on new products and services use ethnographic research methods to identify opportunities with customer needs demonstrate compelling experiences to enroll C-level executives and OEM partners Skills speak. Workshops | Facilitation ideate. Products | Services JUMP ASSOCIATES | DESIGN STRATEGY CONSULTANT analyze. Qual | Quant San Mateo, California (January 2007 – August 2008) strategize. R&D | Marketing -success story- ‘HP Attach’ initiative Q408, 14% Revenue lift present. Pitches | Lectures forecast. Trends | Budgets recommended growth opportunities for Fortune 500 clients train. New hires | Internal teams designed infographics and frameworks to communicate actionable solutions compute. .ppt | .doc | Adobe CS identified user-centered needs across human factors, business and design communicate. Chinese | Spanish facilitated ideation across business teams to align on innovation strategy created workshop and teaching materials to foster cultures of innovation Thought leadership LIEBERMAN RESEARCH WORLDWIDE | MANAGER Design Research Los Angeles, California (October 2006 – January 2007) Conference Speaker: Directed and analyzed market research and segmentation projects 2010 Competition WinnerRESEARCH LOOK-LOOK INC. | TRENDSPOTTING RESEARCHER IIT Institute of Design Los Angeles, California (October 2005 – October 2006) Teaching Partner: Created new qualitative market research alternatives oriented toward young adults Rapid Prototyping class RAND CORPORATION | RESEARCH ASSISTANT Los Angeles, California (January 2004 – June 2004) IXDA/AIGA Workshop Gathered data on adolescent behavior for a National Institutes of Health (NIH) project teacher: “Touch and Beyond: New Forms of UI” Eyebeam Art + ROXBURY CAPITAL MANAGEMENT | ASSOCIATEBUSINESS Los Angeles, California (June 2004 – June 2005) Technology Center Maintained projection models with $4 bil under mgmt and managed SRI research Research Partner: Digital Day Camp GUANGFA SERCURITIES LTD. | GLOBAL M&A INTERN Guangzhou, China (September 2000 – May 2001) NC State Lecturer: Mobile Conducted industry and compliance research for private equity opportunities Interaction Design class Cisco brown bag speaker: THE METROPOLITAN MUSEUM OF ART | INTERN Women in technology New York City, New York (September 2000 – May 2001)DESIGN Assisted graduate students in the Watson art history archives Guangzhou University Teacher: Cross-cultural W MAGAZINE | ASSISTANT TO PHOTO STYLIST business course New York City, New York (Summer 1999) Styled fashion shoots for photographer Stephen Klein