jrho.de/
uismobile14

Mobile Online
Support Strategies
Jason Rhode, Ph.D.
jrhode@niu.edu
@jrhode
jrho.de/uismobile14
A day in the life
your
A day in the life

todaysmeet.com/uismobile14
a student’s
A day in the life
Students today...
75%

of 12-17 year-olds
own cell phones

Photo credit: flickr.com/photos/librarianguish/4594070690
50%

of teens send

50 or more
text messages a day

Photo credit: flickr.com/photos/yourdon/3478186431
30%

of teens send

100 or more

text messages a day

Photo credit: flickr.com/photos/jpott/5598451556
99.8%

of college students
own one or more
cell phones

Photo credit: flickr.com/photos/yourdon/4303061929
53%

of phone-owning students
have smart phones

Photo credit: flickr.com/photos/danzen/4387877247
97%

of students use
text messaging
as their main form of
communication

Photo credit: flickr.com/photos/yourdon/575622320...
31%

of U.S. adults prefer
to be reached by
text message
Photo credit:flickr.com/photos/yourdon/4557644854
Closing Thoughts...
Mobile communication
is’t a fad and isn’t going
away...
People today expect to
work, learn, and study
whenever and
wherever they want
How can mobile
technology help you be
more efficient and
effective in your support
of online students?
What might your mobile
communication strategy
entail?
“Information is not
knowledge”
~ Albert Einstein
“When it comes to
learning, technology
doesn’t matter, but
structure does”
~ Eric Wignall
@jrhode
jrho.de/uismobile14
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
Mobile Online Support Strategies for Serving Today's Connected Online Students
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Mobile Online Support Strategies for Serving Today's Connected Online Students

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slides accompanying talk by Jason Rhode, Ph.D. on 2/21/14 at University of Illinois at Springfield for Symposium for Online Program Coordinators; complete online handout available at http://jrho.de/uismobile14

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Mobile Online Support Strategies for Serving Today's Connected Online Students

  1. 1. jrho.de/ uismobile14 Mobile Online Support Strategies Jason Rhode, Ph.D. jrhode@niu.edu @jrhode
  2. 2. jrho.de/uismobile14
  3. 3. A day in the life
  4. 4. your A day in the life todaysmeet.com/uismobile14
  5. 5. a student’s A day in the life
  6. 6. Students today...
  7. 7. 75% of 12-17 year-olds own cell phones Photo credit: flickr.com/photos/librarianguish/4594070690
  8. 8. 50% of teens send 50 or more text messages a day Photo credit: flickr.com/photos/yourdon/3478186431
  9. 9. 30% of teens send 100 or more text messages a day Photo credit: flickr.com/photos/jpott/5598451556
  10. 10. 99.8% of college students own one or more cell phones Photo credit: flickr.com/photos/yourdon/4303061929
  11. 11. 53% of phone-owning students have smart phones Photo credit: flickr.com/photos/danzen/4387877247
  12. 12. 97% of students use text messaging as their main form of communication Photo credit: flickr.com/photos/yourdon/5756223207
  13. 13. 31% of U.S. adults prefer to be reached by text message Photo credit:flickr.com/photos/yourdon/4557644854
  14. 14. Closing Thoughts...
  15. 15. Mobile communication is’t a fad and isn’t going away...
  16. 16. People today expect to work, learn, and study whenever and wherever they want
  17. 17. How can mobile technology help you be more efficient and effective in your support of online students?
  18. 18. What might your mobile communication strategy entail?
  19. 19. “Information is not knowledge” ~ Albert Einstein
  20. 20. “When it comes to learning, technology doesn’t matter, but structure does” ~ Eric Wignall
  21. 21. @jrhode jrho.de/uismobile14
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