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  • 1. 11/9/10   1   Blackboard Next Generation Upgrade and Support Plan Presenta(on  for  Council  of  Deans   Faculty  Development  and     Instruc(onal  Design  Center   November  10,  2010     Presentation Goals •  Highlight  informa2on  on  current  Blackboard   support  available  for  NIU  faculty/staff  and  TAs   •  Introduce  new  features  to  be  available  in   Blackboard  following  upgrade  scheduled  for   May  2011   •  Share  faculty  support  plan  and  2meline  of   support  ac2vi2es   •  Obtain  your  feedback  on  the  plan  and  ideas  on   how  we  can  help  your  faculty  proac2vely     2   Blackboard Usage at NIU 3   3   Blackboard •  Learning  management   system  available  campus-­‐ wide  for  teaching  since  2002   •  Used  for  range  of  ac2vi2es   from  pos2ng  course   materials  to  teaching  online     •  This  fall  2010,  97%  of  NIU   students  and  75%  of  faculty   use  Blackboard     More  details:  www.niu.edu/blackboard   4   Use of Blackboard by (individual) Students 0   5,000   10,000   15,000   20,000   25,000   02   03   04   05   06   07   08   09   10   No.  of  Students   Year   Spring   Summer     Fall   Usage  %  for  fall  ‘10  with  23,795  enrolled  is  96.8%  of  total  number  of  students   23,040   5   Use of Blackboard by (individual) Faculty/Staff/TAs to Teach 0   200   400   600   800   1,000   1,200   1,400   02   03   04   05   06   07   08   09   10   No.  of  Faculty   Year   Spring   Summer     Fall   Usage  %  for  fall  ‘10  with  1,761*  faculty/instructors/TA/teaching  staff  is  74.96%   *1,761  includes  only  those  providing  direct  instruc(on   1,320   6  
  • 2. 11/9/10   2   Number of Credit Course Sections in Blackboard 0   500   1,000   1,500   2,000   2,500   3,000   02   03   04   05   06   07   08   09   10   No.  of  Course  Sec(ons   Year   Spring   Summer     Fall   Usage  %  for  fall  ‘10  with  5,106*  sec(ons  is  49.23%   *No.  of  course  sec(ons  including  thesis,  disserta(on,  and  independent  studies  is  5,106   2,514   7   Number of Course Enrollments in Blackboard 0   10,000   20,000   30,000   40,000   50,000   60,000   70,000   80,000   90,000   100,000   02   03   04   05   06   07   08   09   10   No.  of  Course  Enrollments   Year   Spring   Summer     Fall   Students  enrolled  in  several  courses  that  use  Blackboard  in  a  semester     87,687   8   Current Support Provided by Faculty Development and Instructional Design Center 9   Blackboard Support •  The  comprehensive  support  provided  by  our  Center   on  teaching  with  Blackboard  includes  the  following:   –  Hands-­‐on  workshops  (series  of  39  different  workshops)   –  Individual  consulta2ons  (In  FY10  alone,  523  consulta2ons   on  Blackboard  were  offered  to  230  unique  individuals)   –  Usage  documenta2on  (250+  webpages)      (9,800  unique  visitors  per  month  to  the  help  site  in  FY10)   –  246  answers  to  Frequently  Asked  Ques2ons  (searchable)   –  37  step-­‐by-­‐step  tutorials  (searchable)   –  Podcasts  (23+  episodes)  on  teaching  with  Blackboard   –  Quick  Guides  on  using  Blackboard     –  24  archived  online  workshops,  Ask-­‐A-­‐Ques2on,  etc.   10   Current Blackboard Version (Release 8.0) 11   Current Blackboard Version (Release 8.0) Blackboard 8.0 12  
  • 3. 11/9/10   3   Control Panel 13   Edit View 14   Blackboard Next Generation (Release 9.1) 15   Blackboard Next Generation •  Most  significant  upgrade  to  Blackboard  to   date  seeking  to  accomplish  3  main  goals:   1.  Deliver  highly  engaging  but  powerfully  simple   user  experiences  for  faculty  and  students   2.  Combine  new  innova2on  with  the  best  of  both   Blackboard  and  WebCT  (acquired  by  Blackboard)   3.  Expand  Blackboard’s  open  interface  so  that  it   integrates  more  easily  into  exis2ng  campus   technologies   More  details:  blackboard.com/projectng   16   A Few of the New Features… •  A  more  collec2ve  and  collabora2ve  learning   experience  for  students  through  the  integra2on  of     –  Blogs,  Journals,  Wikis,  and  Mash-­‐ups,  as  well  as  new   Group  Tools.   •  Increased  educator  efficiency  through     –  contextual  edi2ng,  content  management  at  the  course   level,  drag-­‐and-­‐drop  naviga2on,  etc.   •  More  centralized  control  over  assessment   instruments  through  expanded  ques2on   management  capabili2es  available  for  use  when     –  crea2ng  Tests,  Surveys,  and  Ques2on  Pools.   17   Upgrade to Blackboard 9.1 •  Blackboard  released  version  9.1  in  fall  2009   •  Blackboard  will  not  con2nue  to  support  current  version   (8.0)  aher  2011   •  NIU’s  upgrade  to  version  9.1  planned  for  May  2011   (Memorial  Day  weekend)   •  Our  staff  and  ITS  staff  began  tes2ng  version  9.1  in   summer  2010  to  ensure  all  the  features  and  interfaces   work  properly,  and  iden2fy  quirks   •  Our  staff  are  working  on  developing  new  workshops   and  documenta2on  for  version  9.1   •  Upgrade  will  not  impact  course  materials,  only   interface   •  Students  won’t  see  a  dras2c  difference   18  
  • 4. 11/9/10   4   Brief Demonstration 19   Blackboard Next Generation Upgrade Faculty Support Plan 20   Faculty Support Plan •  We  have  organized  the  plan  into  5  Phases:   – Phase  1:  Install  and  test  Blackboard  version  9.1  and   begin  developing  user  documenta2on   – Phase  2:  Communicate  new  features  and  user   interface  changes  to  users  by  several  means   – Phase  3:  Conduct  preview  sessions  (f2f  and  online)   – Phase  4:  Upgrade  to  version  9.1  and  begin  hands-­‐ on  workshops  for  basic  as  well  as  advanced  users   – Phase  5:  Offer  open  lab  and  special  sessions  for   colleges  and  departments  as  requested   21   Faculty Support Plan Phases   Phase  1:  Documenta(on  and  Support  Materials  Prepara(on  (Beginning  Summer  2010)     Phase  2:  Communica(ons  of  New  Features  and  User  Interface  Changes  (Beginning  Fall  2010)   Phase  3:  Preview  Sessions    (Beginning  Spring  2011)   Hands-­‐on  preview  sessions  90  mins  each;  Online  preview  sessions  60  mins  each   Phase  4:  Hands-­‐on  Face-­‐to-­‐Face  Workshops   (Beginning  Summer  2011)  All  workshops  90  mins   Phase  5:  Open  Labs   &  Special  Sessions   Install  new  system  on   a  development   (BbDev)  server     Test  new  features  and   system  interfaces     Create  upgrade  page   to  document  new   features,  changes,  and   include  links  to   applicable  support   materials  provided  by   Blackboard     Update  Teaching  with   Blackboard  support   site    (niu.edu/ blackboard)  to  reflect   new  features  major   interface  changes       Convert  site  from   WebCRMA  to  new   Cascade  CMS  as  part   of  the  redesign  update   process   Outline  of  features  and   pre-­‐exis2ng  support   materials  at  niu.edu/ blackboard/ng     Ar2cles  in  Fall  ’10    &   Spring  ’11  newslemers   and  campus  media     Episodes  on  Teaching   with  Blackboard  Podcast   devoted  to  changes     No2ces  of  new  features   posted  to  FacDev  blog,   Twimer,  and  Facebook,   and  no2ces  to  users     Screencasts  and/or   quick  2p  highligh2ng   changes     Online  preview  sessions   archived  for  on-­‐demand   viewing   2  invite-­‐only  hands-­‐on   preview  sessions  for   support  staff  and  faculty   power  users    [3/29,  4/6]     3  online  preview   sessions  [60  min]  for   faculty/staff  &  TAs  via   Wimba  Classroom     [3/30,  4/12,  4/27]       3  hands-­‐on  preview   sessions  for  faculty/staff   &  TAs  [4/8,  5/3,  5/16]       2  invite-­‐only  hands-­‐on   preview  sessions  for   faculty  teaching  during   intersession  [4/28,   5/16]   6  Bb  Tune-­‐up  sessions   for  experienced  users   offering  hands-­‐on   overview  of  changes   and  new  features  [6/9,   8/9,  8/11,  8/17(2),   8/19]     7  Bb  I  &  II  hands-­‐on   sessions  for  users  new   to  Bb  [6/2,  6/15,  7/13,   7/21,  8/15,  8/19]       2  Bb  NG  Boot  Camps  (4   in-­‐depth  hands-­‐on   sessions    for  faculty/ staff  on  9.1  new  feature   sets)  [6/3,  8/10]   Blackboard  Open  Lab   sessions  [11AM-­‐1PM]   each  day  during  1st   week  of  summer  &  fall   2011  terms  [6/13,  6/14,   6/15,  6/16,  8/22,  8/23,   8/24,  8/25,  8/26]     College-­‐specific  sessions   available  upon  request         Consulta2ons  with   individual  faculty/staff   and  TAs  upon  request   Hands-­‐on  preview  sessions  and  face-­‐to-­‐face  workshops  will  be  90  minutes  in  length;  Online  preview  sessions  will  be  60  minutes  in  length   Faculty Support Plan Timeline  9/10                  10/10                  11/10                  12/10                    1/11                    2/11                    3/11                    4/11                    5/11                    6/11                    7/11                    8/11                    9/11   Support  plan  drahed  &   shared  with  Provost,   Council  of  Deans,  and   Faculty  Development   Advisory  Commimee     Version  9.1   installed  on   bbdev.     FacDev  &   ITS  begin   tes2ng   system   Redesign  of  exis2ng   support  site  begins   Ini2al  drah  of   redesigned   support  site   ready  on  new   CMS   New  support   site  goes  live     Phase  1:  Documenta(on  and  Support  Materials  Prepara(on     Phase  2:  Communica(ons  of  New  Features  and  User  Interface  Changes   Phase  3:  Preview   Sessions   Phase  4:  Hands-­‐on  Face-­‐to-­‐Face   Workshops   Phase  5:  Open  Labs  &     Special  Sessions   Preliminary   info  on  9.1   available  on   current   support  site   New  tutorials,  quick  guides,  etc.   developed  in  response  to  ques2ons   received     New  features  in  9.1  covered  in  all   future  Blackboard  workshops       Consulta2ons  with  individual  faculty/ staff  and  TAs  upon  request   Last  updated:  11/7/10   Outage  /   Upgrade   to  Bb  9.1   (5/29  -­‐   5/30)     2010   2011   23   Workshops Scheduled •  35  workshops  currently  scheduled  for  Spring  &   Summer  2011:   – 10  preview  sessions  prior  to  upgrade   – 8  hands-­‐on  workshops  for  new  users   – 8  “tune-­‐up”  workshops  for  experienced  users   – 9  open  lab  sessions   24  
  • 5. 11/9/10   5   Faculty Support Plan Challenges •  Faculty  Focus  Groups  on  documenta2on  needs   •  Issues  related  to  moving  Blackboard  users’   documenta2on  from  current  web  management   system  (WebCRMA)  to  the  new  one  (Cascade)   •  Priority  training  for  those  teaching  intersession   courses  that  overlap  the  upgrade  in  May  2011   •  Need  to  train  nearly  1,300  instruc2onal  faculty/   staff/TAs  over  summer  2011   •  Retraining  current  basic  to  advanced  users   •  Training  new  faculty/staff/TA  users  from  Aug  ‘11   25   More Information niu.edu/blackboard/ng   26   Summary •  Faculty  Development  workshop  closely  with  ITS  in   prepara2ons  for  Blackboard  9.1  upgrade   •  Faculty  Development  staff  will  be  available  for   –  College-­‐mee2ngs  in  spring  2011  to  demonstrate  the   new  Blackboard  system   –  College/department-­‐specific  workshops   •  We  need  your  support  for  a  successful  upgrade   –  Men2on  the  upgrade  in  college  mee2ngs   –  Recommend  faculty  to  start  early  for  Su  and  Fall  ‘11   –  Encourage  college  tech  staff  to  help   27  

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