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Seniors My Pc Web En 2009 Q2 V19

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Internet for Seniors

Internet for Seniors

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  • 1. My PC and the Web 'Computing for seniors' Seminar: ‘preparing for retirement’ European Parliament, European Commission Luxembourg, JMO M6, 2009-Q2 http://www.aiace-luxembourg.eu
  • 2. My PC and the Web: overview
    • A PC - what for?
    • Where to buy, where to go for help, which access provider?
    • Hardware
    • Software
    • The PC and other electronic equipment
    • Finding out more
    • Questions and answers
    http://www.aiace-luxembourg.eu
  • 3. My PC and the Web > A PC - what for? http://www.aiace-luxembourg.eu
    • Communication: messaging, chat, telephony, exchanging, sharing
    • Accessing the Institutions' intranet sites
    • Keeping up with current events: press, news, RSS feeds
    • Getting information on ...
    • Internet shopping and managing your finances
    • Travel
    • Learning
    • Playing
    • Your Health
    • Practising a hobby… e.g. digital photography
  • 4. My PC and the Web > A PC - what for? > Communicating: e-mail
    • A programme (MS Outlook, Mozilla Thunderbird for Win, Mail for Mac OSX )
    • One or more e-mail addresses as appropriate
    • Take care in setting up your e-mail address book
    • Avoiding ‘spam’ (unwanted emails)
    • Avoiding excessively large or numerous attachments
    • Sending several ‘zipped’ files ( Quickzip )
    • Subscribing to ‘newsletters’ or notifications (e-mail or RSS a video to explain )
    • Do not open attachments from unknown senders…
    http://www.aiace-luxembourg.eu
  • 5. My PC and the Web > A PC – what for? > Communicating: ‘chat’ – e.g. Google talk http://www.aiace-luxembourg.eu
  • 6. My PC and the Web > A PC – what for? > Communicating: ‘ video chat ’ – e.g. Google talk http://www.aiace-luxembourg.eu
  • 7. My PC and the Web > A PC – what for? > Communicating: telephone calls http://www.aiace-luxembourg.eu http://www.skype.com Internet telephony with webcam or not Tomorrow?
  • 8. My PC and the Web > A PC – what for? > Communicating: telephone calls http://www.aiace-luxembourg.eu http://www.jajah.com Internet telephony or www.voipbuster.com www.voip.com
  • 9. My PC and the Web > A PC – what for? > Communicating: exchanging , sharing http://www.aiace-luxembourg.eu
    • Exchanging views, voicing your opinion
    • Forums ( e.g photography )
    • Wikis ( e.g. www.wikipedia.org …
    • Blogs (e.g. AIACE-Luxembourg , French language educational blogs , a blog on information sciences , some blogs hosted by the ‘  Le Monde ’ newspaper
    • Sharing
    • Your photos ( www.flickr.com )
    • Your videos ( www.youtube.com , www.myspace.com )
    • Your bookmarks ( www.delicious.com )
    • Your documents : ( docs.google.com , www.zoho.com , www.slideshare.net )
  • 10. My PC and the Web > A PC – what for? > Overview of social media (1) http://www.aiace-luxembourg.eu
  • 11. My PC and the Web > A PC – what for? > Overview of social media (2) http://www.aiace-luxembourg.eu
  • 12. My PC and the Web > A PC – what for? > Web trend map (3) http://www.aiace-luxembourg.eu
  • 13. My PC and the Web > A PC – what for? > Web trend map (4) http://www.aiace-luxembourg.eu For a better view of this map, have a look on http://www.flickr.com/photos/formforce/3409362834/sizes/o/ Source: Information Architects
  • 14. My PC and the Web > A PC – what for? > Communicating: your own personalised homepage for your browser http://www.aiace-luxembourg.eu www.netvibes.com Google, Yahoo … offer similar possibilities
  • 15. My PC and the Web > A PC – what for? > Accessing the Institutions’ intranet sites http://www.aiace-luxembourg.eu
    • European Parliament
    • Commission: http s ://intracomm.ec.europa.eu
    • Other EU institutions
    • See www.aiace-luxembourg.eu for practical advice
  • 16. My PC and the Web > A PC – what for? > Keeping up-to-date with current affairs: press, news, RSS feeds http://www.aiace-luxembourg.eu
    • Press
      • International press ( Courrier International )
    • Newsletters , forums , blogs , surveys
    • RSS feeds
        • The Guardian , BBC , The Independant , The Economist
      • International Herald Tribune
      • Le Monde , Le Figaro , Libération,
      • Süddeutsche Zeitung
      • IlSole-24Ore
  • 17. My PC and the Web > A PC – what for? > Keeping up-to-date with current affairs: > e.g. news on Nepal http://www.aiace-luxembourg.eu Google Alert FAQ ( english version ) Google Alert FAQ en français
  • 18. My PC and the Web > A PC – what for? > Keeping up-to-date with current affairs: a RSS feed http://www.aiace-luxembourg.eu Google reader help
  • 19. My PC and the Web > A PC – what for? > Travel: Google Earth http://www.aiace-luxembourg.eu For UK: ordnance survey For France, see also the site of the Institut Géographique National www.geoportail.fr Google Earth is a free programme to be downloaded to your PC or Mac Google Earth and UK Met office, global warming http://www.metoffice.gov.uk/weather/uk/index.html
  • 20. My PC and the Web > A PC – what for? > Travel: www.geoportail.fr http://www.aiace-luxembourg.eu For UK: ordnance survey
  • 21. My PC and the Web > A PC – what for? > Travel: by air
    • ‘ Low-cost’  airlines
      • Ryanair , Wizzair , Airberlin , and others in Europe
    • Airports
      • In Luxembourg , Germany , France , the UK …
    • Maps and hotel reservations
      • www.maporama.com , www.viamichelin.com , maps.google.com
    • Formalities: e-Tickets
    • Useful addresses
      • www.skyscanner.com
      • www.bravofly.fr , www.flylc.com , www.easyvoyage.com , www.sprice.com
    http://www.aiace-luxembourg.eu
  • 22. My PC and the Web > A PC – what for? >Your Health
    • The Web as a location to exchange your health concerns ( USA Online Health Search 2006 PEW ): Pros and cons
    • Your Genome ? 23andMe , DecodeMe
    • Websites
    • EN: Revolutionhealth , WebMD , Medlineplus (site gouvernemental)
    • FR: HAS , Doctissimo , eSanté , Medinet.be , Canadian-Health-network
    • The seniors americans seniors and eHeath (an english survey)
    • Day to day life and gerontology ( rapport Ministère Santé en FR )
    • F ondation Health on The Net HON@CODE as a quality label.
    http://www.aiace-luxembourg.eu
  • 23. My PC and the Web >A PC – what for? >Health care and technology
    • The Economist April 18 th 2009
    • A special report on health care and technology
    • http://www.economist.com/specialreports/
    • a free download supported by Philips
    http://www.aiace-luxembourg.eu
  • 24. My PC and the Web > A PC – what for? > Google Health http://www.aiace-luxembourg.eu http s ://www.google.com/health/html/about/ Of course, you must have an account by Google http://www.healthvault.com/ b y Microsoft
  • 25. My PC and the Web > A PC – what for? > Finding information > Using G Y M ? http://www.aiace-luxembourg.eu
    • G oogle ( www.google.com )
    • Y ahoo ( www.yahoo.com )
    • M icrosoft ( www.live.com )
    • and other search engines
    • (a list of search bookmarks can be found on www.delicious.com , bookmark sharing site )
    Searches must be properly defined to find relevant hits … The «  Google guide  » from Nancy Blachman: a must to use properly Google Information evaluation ( Berkeley University ) Browsing the web with www.wikipedia.org as a starting point
  • 26. My PC and the Web > A PC – what for? > Internet shopping, managing your finances http://www.aiace-luxembourg.eu
    • On-line shopping:
    • Is it safe? Bank cards and ‘ https ’
    • The big players: Amazon (books) ...
    • Auctions: eBAY
    • the long tail  
    • Managing your finances:
    • banking (on-line transfers and account statements etc.)
    • on-line financial and economic information, stock-exchange etc.
  • 27. My PC and the Web > A PC – what for ? > Learning … languages http://www.aiace-luxembourg.eu
    • Honing your skills:
    • Multilingual language tests / vocabulary exercises in … ( Goethe Institut )
    • BBC learning english ( BBC )
    • www.elearning.lu ( Uni.Lu )
    • www.firdaous.com/Cours-d-arabe.htm ( arabe )
    • Resources …
    • Language tools – Dictionaries (in FR)
    • Learning languages via the Internet (FR as a teaching medium)
    • BBC languages (EN as a teaching medium)
    • The Economist Style guide
    • Babylon (on-line translations whilst browsing the web)
  • 28. My PC and the Web > A PC – what for ? > Games http://www.aiace-luxembourg.eu
    • Games?
      • Happy Neuron : Scientific research proves that to stay fit and at the top of our game, our brains need exercise just like our bodies. Happy Neuron’s entertaining and challenging games are fun AND scientifically developed to keep our brains fit. Based on personal progress , Happy Neuron will also provide you new challenges. Track your progress , challenge your friends, Play Smart!
    • Crosswords, Sudoku: example
    • Play with your kids (and check they are doing)
        • http://www.e-enfance.org/
        • http://www.filtra.info
    • Fitness: Wii Fit
  • 29. My PC and the Web > A PC – what for ? > Practicing a hobby… > for example: digital photography http://www.aiace-luxembourg.eu
    • image software ( Adobe Photoshop CS4 , Lightroom 2 range)
      • transferring your photos to your PC (USB cable or, better still, card reader)
      • filing your photos (Adobe Album PhotoShop Elements 7 to begin with)
      • choosing which photos to keep and which to delete (most difficult of all)
      • correcting the images (PhotoShop Elements 7 or Picasa 3 to begin with)
      • sharing your photos (by e-mail and or publishing them on the Internet ): an example with ultralight planes
      • printing your photos on photo paper (expansive to buy a printer), printing an paper album concerning a given event
      • saving your photos ( formats , media) and what if disaster strikes
      • training ? Last but not least, an excellent address: www.ciel.lu
    • Hi-spec equipment: CPU, RAM, graphic card, screen(s), graphics tablet, memory card reader, printer (?), CD-DVD burner, external HD
  • 30. My PC and the Web > What and where to buy > how to connect to the Internet > troubleshooting
    • What to buy?
    • Portable or NetBook
      • + : mobility (relative), small size
      •   - : more expensive, performance, limited battery-life
    • Desktop
      • + : price, modularity, evolution, demands (graphics, simulations, games)
      •   - : size
    • Components
      • Processor and cards, random access memory (RAM), screen, hard disk, CD-DVD reader/burner, speakers, keyboard, mouse or touchpad, HD back-up
      • Printer (keep an eye on consumables)
    • Internet connection
    • Software
    • How to eliminate your old PC ? Save energy
    http://www.aiace-luxembourg.eu
  • 31. My PC and the Web > What and where to buy > how/where to connect to the Internet > troubleshooting
    • Where to buy?
    • Local store
    • By mail
    • Pay attention to after-sales service
    • Price vs service (the cheapest is not always best)
    • Price, an indication
      • Desktops from 349€ ( ? ) or less for an NetBook
      • Portables from 499€ ( ? )
      • Software and peripherals
    http://www.aiace-luxembourg.eu
  • 32. My PC and the Web > What and where to buy > how to connect to the Internet > troubleshooting
    • How to get an Internet connection?
    • Choosing an internet service provider (ISP) ?
    • Life expectancy of ISP?
    • Service? Home installation
    • Speed? ADSL … watch out for location
    • WiFi? (encryption to protect your line!)
    • Troubleshooting
    http://www.aiace-luxembourg.eu
  • 33. My PC and the Web > Hardware
        • Keyboard, mouse, screen, speakers … 
        • Electricity (mains or battery)
        • Central processing unit (CPU), cards …
        • Working memory (RAM)
        • Mass storage (hard disk - HD), external HD for backup
        • CD / DVD reader/burner
        • Printer and paper
        • Various local connections and to the outside world
        • … finding out more
    http://www.aiace-luxembourg.eu
  • 34. My PC and the Web > A PC : how does it work? Software on your PC … or elsewhere
    • Operating System
      • Microsoft XP and Vista, Apple OS X, Linux, ‘Web OS’
    • Applications (software)
      • Drafting, calculating, presenting, communicating
        • MS Office Suite (Word, Excel, PowerPoint, Outlook, Explorer) , OpenOffice - Firefox - Thunderbird , Google applications (via the Internet)
      • Communicating with the Internet:   browsers and HTTP
        • MS Explorer 7, Mozilla Firefox 2, Apple Safari, Opera
      • possibly other software depending on your needs
    • Exchanging messages and files (SMTP)
        • MS Outlook, Mozilla Thunderbird
    • Viewing or playing images, sounds, videos …
    • Reading certain files
        • PDF, Flash, Java
    • Protecting your PC (Karpinski Antivirus, Avast ),
    • Avoiding unwanted e-mails (spam)
    • Other software, free of charge or not, according to your needs
    http://www.aiace-luxembourg.eu
  • 35. My PC and the Web > A PC: how does it work? > Software … elsewhere (on the Web) http://www.aiace-luxembourg.eu http://www.google.com/intl/en/options/
  • 36. My PC and the Web > A PC: how does it work ... With you >Ergonomy http://www.aiace-luxembourg.eu
        • Bad positions
        • Practical guide to work at screen and keyboard (OSHA-USA)
        • Guide pratique du travail à l’écran ( www.rh.inserm.fr )
  • 37. My PC and the Web > A PC: how does it work? > Internet service providers (ISP)
    • Luxembourg
    • www.pt.lu/ , www.tele2tango.lu/fr/private/tango/ , www.coditel.lu/
    • France
    • www.orange.fr , www.free.fr/ , www.neuf.fr
      • Example: ADSL 100% Neuf Box >>> high-speed Internet up to 20 Mb/s
      • Unlimited telephone calls
      • - to landlines in France and more than 30 other countries including Algeria AssilaBox ( see list )
      • - telephone subscription included without need to change number
      • High Definition Television - 69 channels included ( see list ) - integrated digital tv tuner - optional (paying) access to over 150 channels - digital video recorder with control over direct - access to video on demand with more thatn 1000 titles available
      • Nine gigabytes (9 Gb) of partitionable on-line storage
      • WiFi ‘Neuf Box’ included
    http://www.aiace-luxembourg.eu
  • 38. My PC and the Web > How does it work  ? >Internet Service Providers (ISP) http://www.aiace-luxembourg.eu How many ISPs and Internet players will ther still be in 10 years’ time ? In the meantime >>> Telecoms, ISPs ISPs account for most consumer complaints in 2006 Difficult times for ISPs' set to continue. The DGCCRF, the Directorate-General for Competition, Consumption and Repression of Frauds, which is currently organising meetings with ISPs to check the quality of their customer services, has just published its 2006 assessment of complaints in the telecommunications sector. The conclusions could not be clearer: with 17 322 complaint procedures, ISPs represent the most criticized sector of activity. In total , 29 704 complaint procedures were recorded, i.e. 4.1% less than the previous year. Despite these rather optimistic results, the DGCCRF notes that "the level of the consumers' dissatisfaction remains high". Indeed, the complaints against Internet services now account for 58,3% of all recorded procedures. Their number increased by 17.4% in relation to 2005, where 14 755 complaints had been lodged by private individuals. The principal reasons for complaints relate to technical problems (29% of the total), difficulties in cancelling services (22%) and problems relating to invoicing (9.7%). Another complaint factor is that with the generalisation of total l ocal loop unbundling which enables the subscriber to have a telephone line while freeing terminating the subscription to France Telecom, technical problems which may affect the proper functioning of the Internet may also affect the telephone line.
  • 39. My PC and the WEB > PCs and other electronic equipment
    • Mobile phones, personal organisers (iPhone, PDAs )
    • iPOD ( MP3 players)
    • GPS (global positioning system)
    • Digital cameras (stills and video)
    • Digital HDTV
    • Computer accessories ( typically via a USB connection ):
      • Printer (multifunction: scanner, fax), scanner, photo printer, graphics tablet , external hard disk, USB memory stick, memory card readers, Webcam , headset with microphone, video projector , joystick, speakers…
    • Game consoles (Sony PSP and PS3 , Nitendo DSi and Wii , MS Xbox 360)
    • Networked PCs
    • Towards a local or external ‘media centre’
    http://www.aiace-luxembourg.eu
  • 40. My PC and the WEB > PCs and other electronic equipment > Digital camera http://www.aiace-luxembourg.eu
  • 41. My PC and the WEB > PCs and other electronic equipment > Video http://www.aiace-luxembourg.eu
  • 42. My PC and the WEB > PCs and other electronic equipment > GPS http://www.aiace-luxembourg.eu
  • 43. My PC and the WEB > PCs and other electronic equipment >Games http://www.aiace-luxembourg.eu
  • 44. My PC and the WEB > PCs and other electronic equipment >Phones http://www.aiace-luxembourg.eu
  • 45. My PC and the WEB > PCs and other electronic equipment >eBook reader http://www.aiace-luxembourg.eu
  • 46. My PC and the WEB > PCs and other electronic equipment > Netbook http://www.aiace-luxembourg.eu
  • 47. My PC and the WEB > PCs and other electronic equipment > iPOD and MP3 reader http://www.aiace-luxembourg.eu
  • 48. My PC and the Web > Addresses to help understand the Web and its evolution http://www.aiace-luxembourg.eu How big is the Web ? The Hidden Web A possible future of research? See the article on Freebase The stakes in the international governance of the Internet: documents Why a new Internet protocol ( IPv6 ) After ‘ DNS ’, ‘ ONS ’ towards an Internet of objects identified by ‘ RFID ’:
  • 49. My PC and the Web > Questions and answers
    • Want to know more?
    • Download the presentation and the links from www.AIACE-luxembourg.eu
    • Any questions?
      • Ask them today, or
      • Submit them in writing - on the same site (under ‘comments’) or by e-mail [email_address]
    • Thank you
    http://www.aiace-luxembourg.eu