Excellent customer service

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How do you create excellent customer service. In this presentation, there are simple pointers to take note of to have excellent customer service

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Excellent customer service

  1. 1. How to Give Excellent Customer Service Santhanaram JayaramSunday, June 24, 12
  2. 2. What do clients want? Meet their needs & expectations Solve their immediate problems Resolve their issues and challenges Receive value Proper Customer Service Remarkable & Memorable ExperiencesSunday, June 24, 12
  3. 3. How to create a remarkable & memorable experience ?Sunday, June 24, 12
  4. 4. Address clients concerns quicklySunday, June 24, 12
  5. 5. Innovate and strive for improvementsSunday, June 24, 12
  6. 6. Pay attention to detailsSunday, June 24, 12
  7. 7. Be better than averageSunday, June 24, 12
  8. 8. Take OwnershipSunday, June 24, 12
  9. 9. Consistency of service deliverySunday, June 24, 12
  10. 10. Smile from the heartSunday, June 24, 12
  11. 11. Be a problem solver i’ll fix itSunday, June 24, 12
  12. 12. Analyze when things go rightSunday, June 24, 12
  13. 13. Create a service cultureSunday, June 24, 12
  14. 14. Ramitup.comSunday, June 24, 12

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