Customer Service: Going the Extra Mile

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When it comes to enhancing the customer service experience, we could consider the 10 Gems of Going the Extra Mile for Service, this presentation is an illustration of the 10 Gems.

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Customer Service: Going the Extra Mile

  1. 1. Customer Service:Going the Extra Mile Santhanaram Jayaram
  2. 2. Look Good, Feel Great
  3. 3. Notice your Customers
  4. 4. Smile from the Heart
  5. 5. Greet, Smile & Thank
  6. 6. Give Customer Full Attention
  7. 7. Know Your Product
  8. 8. Provide Alternatives
  9. 9. Choice of Words:Change Negative to Positive
  10. 10. Handling Challenging Individuals: C.L.A.P
  11. 11. Thank Customer
  12. 12. Santhanaram Jayaram2be3consultancy.com Visit : About.me/Santhanaram.Jayaram

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