Want to Be a Hero? Taking Charge of Your Future

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Keynote speech delivered by Charlie Grantham and Jim Ware at Corenet Carolina's Chapter learning event in Charlotte, NC, on August 18, 2010.

Keynote speech delivered by Charlie Grantham and Jim Ware at Corenet Carolina's Chapter learning event in Charlotte, NC, on August 18, 2010.

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  • 1. Want To Be a Hero? Taking Charge of Your Future Charlie Grantham, PhD. Corenet Global Carolinas Chapter James Ware, PhD. The Future of Work: Process, People & Places Executive Producers Charlotte, North Carolina Work Design Collaborative August 18, 2010
  • 2. A Story of Two Books The Difference © Copyright 2010 by The Work Design Collaborative. All rights reserved -1-
  • 3. Today, CRE/FM is on the Hot Seat Increase Give Us More Workforce Meeting Rooms! Satisfaction! Cut Costs! Increas Utilizat e Cut Impro i on! Produ ve Costs! ctivity ! Guarantee Cut Give Us More Business Costs! Private Offices! Continuity! © Copyright 2010 by The Work Design Collaborative. All rights reserved -2-
  • 4. But There are So Many Questions . . . What are the best How many employees will How many contractors lease terms? we have in 6 months? need space in our buildings? What’s happening to How many square the cost of a square feet do we need? foot? Where? How can we enhance workforce collaboration? How is workforce mobility affecting our space needs? What can we do to reduce our carbon footprint? Why doesn’t senior management see workplace as a strategic resource? © Copyright 2010 by The Work Design Collaborative. All rights reserved -3-
  • 5. Today’s Agenda © Copyright 2010 by The Work Design Collaborative. All rights reserved -4-
  • 6. The World Has Changed Again It’s time to reset the economy, our business models, and our minds © Copyright 2010 by The Work Design Collaborative. All rights reserved -5-
  • 7. The World Has Changed Again: Media © Copyright 2010 by The Work Design Collaborative. All rights reserved -6-
  • 8. The World Has Changed Again: Government © Copyright 2010 by The Work Design Collaborative. All rights reserved -7-
  • 9. The World Has Changed Again: Economy © Copyright 2010 by The Work Design Collaborative. All rights reserved -8-
  • 10. The World Has Changed Again: Education © Copyright 2010 by The Work Design Collaborative. All rights reserved -9-
  • 11. The World Has Changed Again: Community © Copyright 2010 by The Work Design Collaborative. All rights reserved - 10 -
  • 12. And Work Has Changed Hunting Farming Mining Building Thinking Mobility © Copyright 2010 by The Work Design Collaborative. All rights reserved - 11 -
  • 13. Shift Happens: Demographics Percent Change 2010-2020 Age Group © Copyright 2010 by The Work Design Collaborative. All rights reserved - 12 -
  • 14. Shift Happens: Technology © Copyright 2010 by The Work Design Collaborative. All rights reserved - 13 -
  • 15. Shift Happens: Technology © Copyright 2010 by The Work Design Collaborative. All rights reserved - 14 -
  • 16. Shift Happens: New Workplaces and Globalization © Copyright 2010 by The Work Design Collaborative. All rights reserved - 15 -
  • 17. But Place Still Matters © Copyright 2010 by The Work Design Collaborative. All rights reserved - 16 -
  • 18. Putting It All Together: SCAN Health YouTube Video: http://www.youtube.com/watch?v=k1A9AdVd0Ks © Copyright 2010 by The Work Design Collaborative. All rights reserved - 17 -
  • 19. What’s Missing? © Copyright 2010 by The Work Design Collaborative. All rights reserved - 18 -
  • 20. What Does it All Mean? © Copyright 2010 by The Work Design Collaborative. All rights reserved - 19 -
  • 21. Times of Change Create Huge Opportunities What to do? Here’s our humble advice…. © Copyright 2010 by The Work Design Collaborative. All rights reserved - 20 -
  • 22. First: Design the Work Experience – Over and Over © Copyright 2010 by The Work Design Collaborative. All rights reserved - 21 -
  • 23. Second: Redefine Workplace Services: Workforce Support Military Quartermaster Corporate Workplace Services Clothing and equipment End-user computing; desks, chairs, filing cabinets, printers, copiers, A-V equipment, desk phones Fuel and transportation; communication Heat, light, power; Internet access; equipment and services Corporate Travel; interoffice mail; vendor contracts Construction equipment Typically outsourced to contractors; might include landscaping Personal items Office supplies; laptops, cell phones, employee concierge services Large equipment (tanks, storage Corporate facilities buildings) Medical supplies Safety equipment; first aid supplies Repair parts Tech support; equipment replacements; building maintenance © Copyright 2010 by The Work Design Collaborative. All rights reserved - 22 -
  • 24. Third: Rebuild the CRE/FM Business Model © Copyright 2010 by The Work Design Collaborative. All rights reserved - 23 -
  • 25. Fourth: Explore New Metrics Planet Profit People © Copyright 2010 by The Work Design Collaborative. All rights reserved - 24 -
  • 26. Fifth: Don’t Knock on the Boardroom Door— Call the Meeting © Copyright 2010 by The Work Design Collaborative. All rights reserved - 25 -
  • 27. Finally, Be Prepared for a Wild Ride © Copyright 2010 by The Work Design Collaborative. All rights reserved - 26 -
  • 28. For Further Information Dr. Charles Grantham Dr. James Ware Prescott, Arizona Berkeley, California +1 928 771 9138 office +1 510 558 1434 voice +1 928 771 9138 fax +1 510 558 1431 fax +1 928 533 9149 mobile +1 510 206 8147 mobile charlie@thefutureofwork.net jim@thefutureofwork.net Website: http://www.thefutureofwork.net Blog: http://www.thefutureofwork.net/blog Books: Corporate Agility http://www.corporateagilitybook.com (American Mgt. Assoc.) Cut It Out! http://bit.ly/7krFly (IFMA Foundation) Twitter: http://www.twitter.com/thefutureofwork © Copyright 2010 by The Work Design Collaborative. All rights reserved - 27 -