Pathways to the Future Workplace

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These ideas were shared with a group of senior workplace and real estate executives at a customer event sponsored by Herman Miller in March, 2013.

These ideas were shared with a group of senior workplace and real estate executives at a customer event sponsored by Herman Miller in March, 2013.

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  • 1. © Copyright 2013 by The Future of Work…unlimited. All rights reserved - 0 - Do you consider the workplace a strategic resource?
  • 2. © Copyright 2013 by The Future of Work…unlimited. All rights reserved RICS Global Survey - 1 - On balance, is FM strategic? How does the head of FM allocate his/her time? Source: Raising the Bar: Enhancing the Strategic Role of FM – RICS, 2012
  • 3. © Copyright 2013 by The Future of Work…unlimited. All rights reserved It’s Not Easy Being Lean - 2 - Cut Costs! ImproveProductivity! Fix the A/C! Increase Utilization! Give Us More Meeting Rooms! Give Us More Private Offices! Cut Costs! Cut Costs!Guarantee Business Continuity!
  • 4. Pathways to the Workplace of the Future: A Conversation about the future of work Business Connect 2013 Burbank, California March 14, 2013 James P. Ware, PhD Executive Director The Future of Work…unlimited
  • 5. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Going to Work. . . - 4 - 2003 2013 2023 2003 2013
  • 6. © Copyright 2013 by The Future of Work…unlimited. All rights reserved - 5 - “It’s tough to make predictions, especially about the future” - Yogi Berra
  • 7. © Copyright 2013 by The Future of Work…unlimited. All rights reserved - 6 - “The future is already here; it just isn’t evenly distributed.” - William Gibson
  • 8. © Copyright 2013 by The Future of Work…unlimited. All rights reserved - 7 - Eight “safe” predictions about the future of work
  • 9. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 8 - Distributed
  • 10. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 9 - Mobile
  • 11. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Mobility is the “New Normal” - 10 - 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 1 2 3 4 5 6 71990 1995 2000 2005 2010 2015 2020 16% 27% 35% Percent of Mobile Workers in the Global Workforce Source; Future of Work…unlimited IDC: Over 1 Billion people can work outside a corporate facility (2010)
  • 12. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 11 - Collaborative
  • 13. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 12 - Data- Intensive
  • 14. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 13 - Technology- Enabled
  • 15. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 14 - Fast-paced
  • 16. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 15 - Richly Interconnected
  • 17. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 16 - Highly diverse
  • 18. © Copyright 2013 by The Future of Work…unlimited. All rights reserved The Future of Work Will Be… - 17 - Distributed Mobile Highly Diverse Collaborative Data- Intensive Richly Interconnected Technology- Enabled Fast-Paced
  • 19. © Copyright 2013 by The Future of Work…unlimited. All rights reserved - 18 - How does work affect the workplace?
  • 20. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Workplace 2013 - 19 - Photos from Work on the Move, IFMA Foundation (SCAN Health Plan, courtesy of Diane Coles Levine) SCAN Health Plan Long Beach, CA
  • 21. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Workplace 2013 - 20 - Photos from Work on the Move, IFMA Foundation Pfizer Groton, CT
  • 22. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Workplace 2013 - 21 - Photos from Work on the Move, IFMA Foundation (credit for Macquarie images to Sharon McGrath) Macquarie Group Sydney, Australia
  • 23. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Workplace 2013… - 22 - Photos from Work on the Move, IFMA Foundation Southwark Council Southwark Borough, United Kingdom
  • 24. © Copyright 2013 by The Future of Work…unlimited. All rights reserved …and Something Completely Different - 23 - Davison International Pittsburgh, PA Photo from Yahoo! Finance
  • 25. © Copyright 2013 by The Future of Work…unlimited. All rights reserved …and Something Completely Different - 24 - Photo from Yahoo! Finance Davison International Pittsburgh, PA
  • 26. © Copyright 2013 by The Future of Work…unlimited. All rights reserved …and Something Completely Different - 25 - Photo from Yahoo! Finance Davison International Pittsburgh, PA
  • 27. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Workplace 2013: Any Time, Anywhere - 26 - Photos accessed on the Internet, 2012.
  • 28. © Copyright 2013 by The Future of Work…unlimited. All rights reserved But: What is the Pathway… - 27 - … to there? from here…
  • 29. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Getting From Here to There - 28 - Core Principles Dream the Destination Design with Data Discover by Doing
  • 30. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dreamers Have Impact - 29 - “I have a Dream” Photo from socialitelife.com
  • 31. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dreamers Have Impact - 30 - “I am only one, but still I am one. I cannot do everything, but still I can do something.” Image from rottentomatoes.com
  • 32. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dreamers Have Impact - 31 - “1,000 songs in your pocket.” Photo from salon.com
  • 33. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dreamers Have Impact - 32 - “If you can dream of it you can do it.” Photo from flckr.com
  • 34. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dream the Destination - 33 - Why change?
  • 35. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dream the Destination - 34 - How could we transform the business?
  • 36. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Dream the Destination - 35 - Who do we need to share our dream?
  • 37. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Getting From Here to There - 36 - Core Principles Dream the Destination Design with Data Discover by Doing
  • 38. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Design with Data - 37 - What do people do?
  • 39. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Design with Data - 38 - Where do they do it?
  • 40. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Design with Data - 39 - How much variety is there in the work?
  • 41. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Design with Data - 40 - What does it cost to support work?
  • 42. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Design with Data - 41 - What does the workforce want?
  • 43. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Getting From Here to There - 42 - Core Principles Dream the Destination Design from Data Discover by Doing
  • 44. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Discover by Doing - 43 - John Dewey Act ObserveReflect Plan
  • 45. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Discover by Doing - 44 - Thomas Edison
  • 46. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Discover by Doing - 45 - “…Science has great beauty. A scientist … is [like] a child confronting natural phenomena that impress him as though they were fairy tales.” Photo from http://mariecurietpe.unblog.fr/ Marie Curie
  • 47. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Discover by Doing - 46 - !  Light many fires !  Build a “living laboratory” !  Start moving, keep moving !  Dream big, but innovate incrementally
  • 48. © Copyright 2013 by The Future of Work…unlimited. All rights reserved What’s the Best Way To The Top? - 47 -
  • 49. © Copyright 2013 by The Future of Work…unlimited. All rights reserved - 48 - What does all this mean?
  • 50. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Imagine a Cocktail Party… - 49 - “Hi I’m Sarah. So, what do you do?”
  • 51. © Copyright 2013 by The Future of Work…unlimited. All rights reserved “I design the work experience” - 50 - All the world’s a stage…
  • 52. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Turn That Hot Seat into an Executive Chair - 51 - Cut Costs! ImproveProductivity! IncreaseWorkforceSatisfaction! Increase Utilization! Give Us More Private Offices! Cut Costs! Cut Costs!Guarantee Business Continuity!
  • 53. © Copyright 2013 by The Future of Work…unlimited. All rights reserved Turn That Hot Seat into an Executive Chair - 52 - Discover by Doing Design with Data Dream your Destination
  • 54. © Copyright 2013 by The Future of Work…unlimited. All rights reserved For Further Information - 53 - Website: http://www.thefutureofwork.net Blog: http://www.thefutureofwork.net/blog Twitter: http://www.twitter.com/thefutureofwork James P. Ware, Ph.D. Executive Director The Future of Work…unlimited jim@thefutureofwork.net We enable committed change leaders to design compelling work experiences.