Citrix Work Anywhere May 12 V3

Uploaded on

This presentation was delivered on May 12, 2009, at a webinar hosted by PC Magazine and sponsored by Citrix Online.

This presentation was delivered on May 12, 2009, at a webinar hosted by PC Magazine and sponsored by Citrix Online.

More in: Business , Career
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads


Total Views
On Slideshare
From Embeds
Number of Embeds



Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

    No notes for slide
  • JPW begins, both comment


  • 1. Corporate Agility: Doing Business Anytime, Anywhere Citrix Online Webinar May 12, 2009 Charlie Grantham, PhD. James Ware, PhD. Executive Producers Work Design Collaborative
  • 2. It’s Clearly Not Business as Usual
    • An Assertion:
    • The economy is in the early stages of a fundamental transformation in the way work is organized, managed, and performed.
    • Our Perspective:
    • Embracing “work anywhere” approaches can reduce operating costs by as much as 40% while substantially improving productivity, worker satisfaction and retention, and organizational agility.
  • 3. Today’s Agenda
    • Goal:
    • A conversation about how to adapt to the new world of work.
    • Some Topics for Discussion:
    • The rules of work have changed
    • Why is “agility” so important to business success?
    • What is the value of hitting the “reset” button?
    • What do you need to do?
      • - -
    • Agenda
    • importance of mobile work
    • rapid growth – drivers of change
    • challenges
    • implications
  • 4.  
  • 5. The Way It Used to Be
  • 6. Technology Changed Things . . . or Did It?
  • 7. Work Evolves
    • What “work” is changes: from agriculture to manufacturing to information
    • How “work” gets done changes: from shovels to machines to computers
    • Where “work” gets done changes: from open land to cities and villages to anywhere and everywhere
    • What workers do changes: from brute force to brain force
  • 8. An Important Perspective The way we work is changing, which will be followed shortly by where we work – or you disappear . . . Work Place
  • 9. What’s Really Going On?
    • Most of the institutions and business operations that supported industrial work styles are crumbling—rapidly!
    X X X X X X
  • 10. Today Technology Actually Is Changing Work But Agility isn’t a Natural State for Most Organizations
  • 11. Two-Thirds of Knowledge Work Today Is Done Outside Corporate Facilities “ 1st place” “ 2nd place” “ 3rd place” Opportunity in next five years: Corporate Facilities 30% At Home 35% In Between 35%
  • 12. The “New Rules”
    • The social institutions that supported industrial development are dysfunctional and crumbling
    • The “new” imperative is to move fixed costs to variable (i.e., real estate, human resources, and technology)
    • Economies of scale don’t necessarily work anymore
    • “ Bigger, faster, more” are watch-words of a bygone era
  • 13.  
  • 14. You Need a New Operational Strategy And New Ways of Thinking
    • We are not in a normal “business cycle”
    • Someone has hit the “re-set button” on the entire wealth-creation machine.
    • The creation of wealth now depends on the creation of knowledge and its application to sustainability —both environmental and social.
    • We must invest in the physical, technological, and social networks that support this post-industrial economic engine
  • 15. Accessibility and Interaction Three Ways to Achieve Economic Well-Being* * Source: Michael Shear of Pockets: Distributed Workplace Alternative, Inc. Proximity Transportation Telecommunications
  • 16. Connectivity
    • Reduces the cost of transactions
    • Enhances “collaboration”
      • social networking tools
      • distance learning
      • remote access
    • Increases “density” of social networks
      • more choices
      • higher probability of success
  • 17. Corporate Agility The Essential Ingredient for Survival
    • Move from fixed costs to variable costs
      • facilities and real estate
      • technology
      • human resources
      • business processes (outsourcing)
    • Create distributed workplaces and mobile work programs
      • aggressive use of IT, and
      • strategic use of real estate
    • Substitute connectivity for proximity and transportation
  • 18. Flexible Workers “Can’t Live Without” Remote Access* * Source: Survey sponsored by Citrix Online and conducted by Work Design Collaborative, 2008. Never Use/Don’t Like Can’t Live Without It Nice to Have Remote access to files Web Conferencing Shared document repositories Instant Messaging Threaded discussions/forums Web-based project mgt software Blogs Online Custom Wiki’s Podcasts
  • 19.  
  • 20. SCAN Health Plan Embracing the Future of Work
    • Charter to re-align the real estate portfolio to reduce cost and handle growth
    • Moved several hundred employees to a work-anywhere environment
    • Corporate headquarters went from 185 sf/person to 155 sf/person in 2008 (goal is 112)
    • Expecting to achieve an ROI over 40%
    Case Example
  • 21. The Results
    • Provisioning cost
    • Provisioning time
    • Space requirements
    • Return on investment
    • Employee productivity
    • Employee engagement
    • 38%
    • 12 weeks to 3 days
    • 22%
    • 40%+
    • 18%
    • No change
    SCAN Health
  • 22. A New Kind of Workplace is Emerging We call it a “Business Community Center™”
    • A shared facility and service operation
      • located in suburban and exurban areas to reduce commuting
      • available to members on an as-needed or “drop-in” basis
    • Fosters economic development; supports local businesses
    • Very different from traditional executive suites
      • significantly lower price
      • located near residential areas, not downtown or industrial parks
      • focused on the member experience
      • networked to other BCC’s
  • 23. What Could “Work Anywhere” Do for the Economy? Reducing Commuting by 20% Could:
    • Improve economic efficiency*
      • drop $260 billion to corporate bottom lines
      • save the federal government $14 billion
      • save consumers an additional $228 billion
    • Help the environment
      • reduce driving by 24.4 million miles a year
      • take 12,963 tons of CO 2 out of the atmosphere every year
      • save 1.2 million gallons of gasoline a week
    • Revitalize local communities
      • every 10% reduction in commuting generates a 10% increase in civic participation
      • local spending will increase by 25% - 40%
      • local tax revenues and philanthropic contributions will also increase
    * Source: Kate Lister, author, Undress4Success .
  • 24. What Does This Mean for You?
    • To survive, you must reinvent the way work gets done
    • Web-based technologies are the tools that enable reinvention
    • Mobility isn’t the only answer, but it’s a very big part of the solution
    • Working Anywhere is a win-win-win-win-win
      • reduces costs today without impairing capability tomorrow
      • improves talent attraction and retention, productivity, engagement, and agility
      • slows global climate change
      • reduces traffic congestion
      • strengthens local communities
  • 25. For Further Information Dr. Charles Grantham Prescott, Arizona +1 928 771 9138 office +1 928 771 9138 fax +1 928 533 9149 mobile [email_address] Dr. James Ware Berkeley, California +1 510 558 1434 voice +1 510 558 1431 fax +1 510 206 8147 mobile [email_address] Website: Blog : Book: Corporate Agility American Management Association ISBN: 0814409113