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INTRODUCTION Easy Processing Keeps you Smiling… 1.877.680.4ACE
WELCOME Ace Merchant Processing is a  registered ISO/MSP for Wells Fargo Bank, Walnut Creek, CA . As a merchant services p...
SERVICES Ace Merchant Processing is your  complete  source for merchant accounts and credit card processing equipment.  <u...
SUPPORTED CARD TYPES Start accepting credit cards  today! <ul><li>VISA    </li></ul><ul><li>MasterCard    </li></ul><ul>...
MERCHANT BENEFITS <ul><li>Fully Disclosed Fees and Agreement Contract Terms </li></ul><ul><li>Simple and Clear Monthly Sta...
<ul><li>BEST VALUE ON MERCHANT PROCESSING: </li></ul><ul><ul><li>Fast and Reliable Service  – On the AMP Platform, process...
FULL LINE OF EQUIPMENT <ul><li>All-in-One Terminals </li></ul><ul><li>Stand Alone Terminals </li></ul><ul><li>Wireless Ter...
HOW CREDIT CARD PROCESSING WORKS… THE ENTIRE PROCESS TAKES JUST 3-15 SECONDS!! This is the Bank that issued the credit car...
MERCHANT ACCOUNTS 1.877.680.4ACE
WHAT IS A MERCHANT ACCOUNT? <ul><li>A  MERCHANT ACCOUNT  is an account that enables merchants to accept  credit card payme...
3 TYPES  OF MERCHANT ACCOUNTS <ul><li>RETAIL MERCHANT ACCOUNTS :  </li></ul><ul><ul><li>This type of account usually  offe...
<ul><li>MOTO MERCHANT ACCOUNTS:   </li></ul><ul><ul><li>Mail Order – Telephone Order  accounts tend to charge a  higher tr...
AGENT / DIRECT SALES PROGRAM 1.877.680.4ACE
AGENT PROGRAM <ul><li>AGENTS WANTED: </li></ul><ul><li>OUR GOAL – AGENT DEVELOPMENT & RETENTION: </li></ul><ul><li>WE OFFE...
AGENT PROGRAM <ul><li>AGENT GOALS: </li></ul>An agent with a willingness to follow instructions, a winning attitude and a ...
AGENT PROGRAM <ul><li>CLASSIFICATION AND REQUIREMENTS: </li></ul><ul><ul><li>The AMP Agent: </li></ul></ul><ul><ul><li>Is ...
AGENT PROGRAM <ul><li>AGENT PAY-OUT: </li></ul>The result will be both  immediate income from sales,  and significant  ong...
UNDERSTANDING PRICING 1.877.680.4ACE
UNDERSTANDING PRICING <ul><li>PRICING IS ALWAYS DETERMINED BASED ON: </li></ul><ul><ul><ul><li>Type of business  (ex. Rest...
WHAT IS INTERCHANGE? Interchange  is the  set price  from VISA  , MasterCard   and Discover    for various types of bus...
TYPES OF  PRICING <ul><li>PASS THROUGH PRICING: </li></ul><ul><li>Prior Authorization from  AMP HQ is required to  offer P...
<ul><li>3-TIERED PRICING EXAMPLES </li></ul>In the examples that follow, we use Ace Merchant Processing’s  Buy Rates  comp...
Example 1: Qualified Transaction A $100.00 purchase is made and the card is swiped on the terminal.  The merchant will be ...
Example 2: Mid-Qualified Transaction A $100.00 purchase is made using a personal credit card but is key-entered into the t...
Example 3: Non-Qualified Transaction A $100.00 purchase is made using a business card and swiped through a terminal with s...
<ul><li>ERR PRICING EXAMPLES </li></ul>In the examples that follow, we use Ace Merchant Processing’s Buy Rates  compared t...
Example 1: Qualified Transaction A $100.00 purchase is made using a personal credit card and keyed through a terminal, wit...
Example 2: Non-Qualified Transaction A $100.00 purchase is made using a business credit card and keyed through a terminal ...
<ul><li>PASS THRU PRICING EXAMPLES </li></ul>In the examples that follow, we use Ace Merchant Processing’s  Buy Rates  com...
Example 1: Qualified Transaction A $100.00 purchase is made and the card is swiped on the terminal.  The merchant will be ...
Example 2: Mid-Qualified Transaction A $100.00 purchase is made using a personal credit card but is key-entered into the t...
Example 3: Non-Qualified Transaction A $100.00 purchase is made using a business card and swiped through a terminal with s...
DEBIT PROCESSING 1.877.680.4ACE
DEBIT CARDS <ul><ul><li>According to statistics from VISA and MasterCard,  78% of all cards used in 2007 under $150 were c...
DEBIT CARDS <ul><li>ON-LINE DEBIT: </li></ul><ul><ul><ul><li>Also referred to as  “PIN-Based”  Debit. </li></ul></ul></ul>...
HOW PIN DEBIT WORKS <ul><ul><li>When a card is presented for a purchase, the merchant asks,  “Debit or Credit?”  </li></ul...
DEBIT CARDS <ul><li>PIN VS SIGNATURE DEBIT EXAMPLE: </li></ul>In the example below, we compare Ace Merchant Processing’s r...
EBT PROCESSING (FOOD STAMPS) 1.877.680.4ACE
EBT stands for  “ Electronic Benefits Transfer .”  It is a way of delivering Food Stamp benefits without paper coupons.   ...
CHECK PROCESSING SERVICES 1.877.680.4ACE
ELECTRONIC CHECK CONVERSION & GUARANTEE <ul><li>The  Electronic Check Conversion & Guarantee   service captures informatio...
WHY  SHOPPERS  WRITE CHECKS <ul><li>Bank Float </li></ul><ul><li>Techno-friendly </li></ul><ul><li>Easy </li></ul><ul><li>...
BENEFITS  OF ELECTRONIC CHECK CONVERSION & GUARANTEE <ul><li>Eliminate bad checks </li></ul><ul><li>Funds deposited to you...
ELECTRONIC CHECK CONVERSION & GUARANTEE  PROCESS 1.877.680.4ACE
ATM SERVICES 1.877.680.4ACE
ATM SERVICES Ace Merchant Processing provides comprehensive  ATM services  and high-quality  ATM products  to independent ...
THE BEST ATM LOCATIONS As ATM operating costs have declined and consumer demand has increased, opportunities for ATM place...
ATM PROCESSING AND RESIDUALS <ul><li>OPTION 1 AMP owns the ATM and Merchant loads the cash Based on $1.50 surcharge </li><...
PROFIT POTENTIAL – ATM - RESIDUALS <ul><li>AN AVERAGE EVERY ATM DOES CLOSE TO 350 TRANSACTIONS A MONTH </li></ul>Distribut...
CASH ADVANCE PROGRAM 1.877.680.4ACE
CASH ADVANCE PROGRAM Ace Merchant Processing offers funding up to  $250,000  that can be used for expansion, equipment pur...
BUSINESS CASH ADVANCE <ul><li>Applying for a business cash advance from Ace Merchant Processing is easy and quick. The app...
vs 1.877.680.4ACE CONVENTIONAL LOAN CASH ADVANCE Detailed Financial Statements for 2-3 years Financial statements not requ...
GIFT CARDS & LOYALTY CARDS 1.877.680.4ACE
GIFT CARDS & LOYALTY CARDS
3 PROGRAMS FOR GIFT CARDS
EXAMPLES FOR GIFT CARDS
PROFIT POTENTIAL – GIFT CARDS <ul><li>Distributors can make money on printing cards.  </li></ul><ul><li>Distributors can m...
POS SYSTEMS AND SOFTWARE 1.877.680.4ACE
Ace Merchant Processing specializes in complete POS Systems and POS software to meet the needs of your  restaurant, grocer...
<ul><li>At Ace Merchant Processing, we'll help you install and implement a point of sale program that will: </li></ul><ul>...
POS SOFTWARE With the right point of sale software, you can perform a ton of business-enhancing functions that offer effic...
THIRD PARTY PROCESSING 1.877.680.4ACE
THIRD PARTY PROCESSING Ace Merchant Processing has partnered up with  e-Processing Network  – A Software development compa...
ONLINE TERMINAL <ul><li>Replace traditional terminal </li></ul><ul><ul><li>Reduce footprint </li></ul></ul><ul><li>Interne...
MOBILE PROCESSING Dedicated Wireless Terminal <ul><li>WAY SYSTEMS MTT </li></ul><ul><li>Latest Models </li></ul><ul><li>Cr...
MOBILE PROCESSING Cell Phones – PDA’s <ul><li>CELL PHONES </li></ul><ul><li>Cards – manually keyed or swiped </li></ul><ul...
E-COMMERCE PROCESSING 1.877.680.4ACE For merchants currently without a Web Site e PN eCommerce Solutions For merchants who...
QUICK BOOKS INTEGRATION Compatible with: PRO – PREMIER – ENTERPRISE 2005 & Newer 1.877.680.4ACE
MARKETING MATERIALS 1.877.680.4ACE
MERCHANT DECALS & SIGNAGE DECALS TENT SIGNS 1.877.680.4ACE
POP COLLATERAL DIRECT MAILERS TRI-FOLD BROCHURES 1.877.680.4ACE
FREQUENTLY ASKED QUESTIONS 1.877.680.4ACE
FREQUENTLY ASKED QUESTIONS Q. WHAT IS BATCH PROCESSING? WHAT DOES BATCH OUT MEAN? Batch processing occurs when a merchant ...
FREQUENTLY ASKED QUESTIONS Q. WHAT IS SETTLEMENT? Settlement is a procedure in which a merchant requests that some or all ...
FREQUENTLY ASKED QUESTIONS Q.  WHAT DOES A CHARGEBACK MEAN? A chargeback is a reversal of a credit card transaction, as vi...
FREQUENTLY ASKED QUESTIONS Q. WHAT IS AVS? AVS stands for Address Verification Service.  It is a system used to verify the...
FREQUENTLY ASKED QUESTIONS Q. WHAT IS EBT?  DO YOU PROCESS EBT-FOOD STAMPS? EBT stands for Electronic Benefit Transfer.  I...
NEED ASSISTANCE? ACE MERCHANT PROCESSING CUSTOMER SERVICE 1.877.680.4ACE FIRST DATA CUSTOMER SERVICE 1.866.597.5721 FIRST ...
THANK YOU! ACE MERCHANT PROCESSING 1.877.680.4ACE
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Transcript of "Ace Merchant Processing Intro"

  1. 1. INTRODUCTION Easy Processing Keeps you Smiling… 1.877.680.4ACE
  2. 2. WELCOME Ace Merchant Processing is a registered ISO/MSP for Wells Fargo Bank, Walnut Creek, CA . As a merchant services provider, our primary focus is to make available to merchants CREDIT AND DEBIT/CHECK CARD PROCESSING SERVICES AND PROCESSING EQUIPMENT . We also provide other financial services including gift, prepaid, loyalty, EBT cards; check processing systems; cash advance programs, equipment leasing, etc.. Ace Merchant Processing offers a complete suite of payment services aimed to the needs of retailers, restaurant operations, service providers, hotel and lodging businesses, Internet e-commerce marketers, mail order and phone order businesses and other industries. 1.877.680.4ACE
  3. 3. SERVICES Ace Merchant Processing is your complete source for merchant accounts and credit card processing equipment. <ul><li>Credit Card Processing </li></ul><ul><li>Debit Card Processing </li></ul><ul><li>Gift / Loyalty Processing </li></ul><ul><li>Check Processing </li></ul><ul><li>ATM Services </li></ul><ul><li>Cash Advance Program </li></ul><ul><li>POS Systems & Software </li></ul><ul><li>Third Party Processing </li></ul>1.877.680.4ACE
  4. 4. SUPPORTED CARD TYPES Start accepting credit cards today! <ul><li>VISA  </li></ul><ul><li>MasterCard  </li></ul><ul><li>American Express  </li></ul><ul><li>Discover  </li></ul><ul><li>Diners Club  </li></ul><ul><li>JCB  </li></ul><ul><li>Debit Cards </li></ul><ul><li>Fleet Cards </li></ul><ul><li>(Voyager, Wright Express) </li></ul>1.877.680.4ACE
  5. 5. MERCHANT BENEFITS <ul><li>Fully Disclosed Fees and Agreement Contract Terms </li></ul><ul><li>Simple and Clear Monthly Statements </li></ul><ul><li>No Hidden Fees </li></ul><ul><li>24/7/365 Access to Online Reporting & Customer Service </li></ul><ul><li>Fraud Monitoring </li></ul><ul><li>Best Rates in the Industry </li></ul><ul><li>99% Approval Rate </li></ul><ul><li>Ability to Accept All Major Credit Cards </li></ul><ul><li>Free American Express  Set Up </li></ul><ul><li>Free Discover  Set Up </li></ul><ul><li>Free Equipment Program * </li></ul>*Restrictions Apply 1.877.680.4ACE
  6. 6. <ul><li>BEST VALUE ON MERCHANT PROCESSING: </li></ul><ul><ul><li>Fast and Reliable Service – On the AMP Platform, processing is the fastest and most reliable, offering NEXT DAY funding to merchants * . </li></ul></ul><ul><ul><li>Extremely Competitive Rates – AMP provides extremely competitive rates for all services – credit, debit, check processing, etc.. </li></ul></ul><ul><ul><li>PIN Debit – We offer great discounts on debit transactions, resulting in huge savings and justification for additional equipment such as PIN Pads. </li></ul></ul><ul><li>FULL SERVICE APPROACH: </li></ul><ul><ul><li>Analysis & App Processing </li></ul></ul><ul><ul><li>Security & Risk Monitoring </li></ul></ul><ul><ul><li>Reporting </li></ul></ul><ul><li>Approval </li></ul><ul><li>Terminal Processing & Deployment </li></ul><ul><li>Many Value-Added Products </li></ul>*For Qualified Merchants Only 1.877.680.4ACE
  7. 7. FULL LINE OF EQUIPMENT <ul><li>All-in-One Terminals </li></ul><ul><li>Stand Alone Terminals </li></ul><ul><li>Wireless Terminals </li></ul><ul><li>ATM Equipment </li></ul><ul><li>Printers </li></ul><ul><li>PIN Pads </li></ul><ul><li>Check Readers </li></ul><ul><li>Imprinters </li></ul><ul><li>Supplies </li></ul><ul><li>Accessories </li></ul>1.877.680.4ACE
  8. 8. HOW CREDIT CARD PROCESSING WORKS… THE ENTIRE PROCESS TAKES JUST 3-15 SECONDS!! This is the Bank that issued the credit card to your customer. This the Merchant Bank that funds the merchant account. 1.877.680.4ACE
  9. 9. MERCHANT ACCOUNTS 1.877.680.4ACE
  10. 10. WHAT IS A MERCHANT ACCOUNT? <ul><li>A MERCHANT ACCOUNT is an account that enables merchants to accept credit card payments. They can be obtained through a Licensed Agent of a financial institution. Any merchant who wants to take credit card orders must establish a merchant account. </li></ul><ul><li>It is important to choose the right type of merchant account and payment processor for the kind of business you will be conducting. </li></ul><ul><li>Some examples of MERCHANT ACCOUNTS include: </li></ul><ul><ul><li>Retail </li></ul></ul><ul><ul><li>Restaurant </li></ul></ul><ul><ul><li>Petroleum </li></ul></ul><ul><ul><li>Hospitality </li></ul></ul><ul><ul><li>Service Providers </li></ul></ul>1.877.680.4ACE
  11. 11. 3 TYPES OF MERCHANT ACCOUNTS <ul><li>RETAIL MERCHANT ACCOUNTS : </li></ul><ul><ul><li>This type of account usually offers the lowest transaction fee, as long as the following conditions are met: </li></ul></ul><ul><ul><ul><li>Card is swiped </li></ul></ul></ul><ul><ul><ul><li>Signature is obtained </li></ul></ul></ul><ul><ul><ul><li>Batch is closed within 24 hours </li></ul></ul></ul><ul><li>Examples of RETAIL Merchant Accounts: </li></ul><ul><li>- Restaurants - Nail Salons </li></ul><ul><li>- C-Stores - Barber Shops </li></ul><ul><li>- Grocery Stores - Pet - Stores </li></ul><ul><li>Hair Salons - Doctors’ Offices </li></ul>1.877.680.4ACE
  12. 12. <ul><li>MOTO MERCHANT ACCOUNTS: </li></ul><ul><ul><li>Mail Order – Telephone Order accounts tend to charge a higher transaction rate and are used when credit cards cannot be physically swiped . Merchants usually process credit card payments by entering the credit card information directly into a terminal. </li></ul></ul><ul><li>INTERNET ACCOUNTS: </li></ul><ul><ul><li>Internet merchant accounts are similar to MOTO accounts, but can only be used for internet transactions . Merchants with internet accounts use a virtual terminal or payment service gateway to process credit card payments. </li></ul></ul><ul><li>Examples of MOTO Merchant Accounts: </li></ul><ul><li>Home-Based Businesses… Mail Order Catalogs… Delivery Services </li></ul><ul><li>Examples of INTERNET Merchant Accounts: </li></ul><ul><li>Shopping Carts… amazon.com… L.L. Bean… walmart.com </li></ul>1.877.680.4ACE
  13. 13. AGENT / DIRECT SALES PROGRAM 1.877.680.4ACE
  14. 14. AGENT PROGRAM <ul><li>AGENTS WANTED: </li></ul><ul><li>OUR GOAL – AGENT DEVELOPMENT & RETENTION: </li></ul><ul><li>WE OFFER: </li></ul>Ace Merchant Processing is looking for motivated self starters who will find and build relationships with businesses for their credit, debit and check card processing needs.  We rely on the continued success of our agents, and we will do anything we can to help you become more successful. <ul><ul><li>Generous and Competitive Commissions + </li></ul></ul><ul><ul><li>CASH Bonuses Paid Weekly + </li></ul></ul><ul><ul><li>LEASE Bonuses Paid Weekly + </li></ul></ul><ul><ul><li>Residual Income </li></ul></ul>1.877.680.4ACE
  15. 15. AGENT PROGRAM <ul><li>AGENT GOALS: </li></ul>An agent with a willingness to follow instructions, a winning attitude and a persistent spirit, using AMP’s pattern, system and leads should acquire at least 3 clients per week. That’s only 13 per month, or about 156 a year (3 clients per week X 52 weeks). AMP will provide participating Agents with an initial 20 leads; Other leads can be generated using www.salesgenie.com or other sales websites. <ul><li>LEAD GENERATION: </li></ul>We highly recommend that our Agents visit their nearest Sales Tax Offices, County Clerk’s Offices, Chambers of Commerce, etc. to collect new business leads. 1.877.680.4ACE
  16. 16. AGENT PROGRAM <ul><li>CLASSIFICATION AND REQUIREMENTS: </li></ul><ul><ul><li>The AMP Agent: </li></ul></ul><ul><ul><li>Is classified as an Independent Contractor. </li></ul></ul><ul><ul><li>Needs to execute our AMP Agent Agreement and submit a W-4. </li></ul></ul><ul><ul><li>Will be given a 1099 documenting their total pay at the end of the year. </li></ul></ul><ul><ul><li>Will be responsible for their own taxes and expenses. </li></ul></ul><ul><ul><li>The AMP Agent: </li></ul></ul><ul><ul><li>Is expected to equip their own Virtual Office with a computer, printer, phone, fax and internet access. </li></ul></ul><ul><ul><li>Can expect training, agent support, documentation, literature, residual reporting and on-time commission pay-outs, free-of-charge by AMP. </li></ul></ul><ul><li>AGENT EXPECTATIONS: </li></ul>1.877.680.4ACE
  17. 17. AGENT PROGRAM <ul><li>AGENT PAY-OUT: </li></ul>The result will be both immediate income from sales, and significant ongoing residual* income from recurring monthly processing fee profits, without the investment, overhead and substantial risk. <ul><li>TIMING OF COMPENSATION: </li></ul>* Minimum Residual Pay-out = $250.00 / month <ul><ul><li>RESIDUALS: Compensation calculated for a month’s Transactions shall be paid within thirty days (30) after the end of such month. At the time of each payment, or soon thereafter, AMP will provide a statement detailing the computations which will include Merchant volume, rate and fees charged to the Merchant, and revenue generated for each Merchant. </li></ul></ul><ul><ul><li>BONUSES: </li></ul></ul><ul><ul><ul><li>New Account Bonuses will be paid weekly every Wednesday for the previous week’s activity. </li></ul></ul></ul><ul><ul><ul><li>Terminal Sales or Lease Bonuses will be paid weekly every Wednesday for the previous week’s activity. </li></ul></ul></ul>1.877.680.4ACE
  18. 18. UNDERSTANDING PRICING 1.877.680.4ACE
  19. 19. UNDERSTANDING PRICING <ul><li>PRICING IS ALWAYS DETERMINED BASED ON: </li></ul><ul><ul><ul><li>Type of business (ex. Restaurant, Motel, Gas Station, Fast Food, etc.) </li></ul></ul></ul><ul><ul><ul><li>Average Ticket </li></ul></ul></ul><ul><ul><ul><li>Monthly Volume of Visa/MasterCard Transactions </li></ul></ul></ul><ul><ul><ul><li>Type of Cards being used (e.g. Qualified Category, Commercial, Rewards, Check Cards, etc.) </li></ul></ul></ul><ul><ul><ul><li>Nature of transaction (e.g. swiped, keyed in, Internet based, etc.). It plays a vital role in setting different pricing levels. </li></ul></ul></ul>1.877.680.4ACE
  20. 20. WHAT IS INTERCHANGE? Interchange is the set price from VISA  , MasterCard  and Discover  for various types of businesses and credit card transactions. What is not part of interchange? American Express, Diners, JCB, Fleet Cards 1.877.680.4ACE Interchange = % + Transaction Fee For E.g.: Interchange for Credit Retail – Card Swipe : 1.54% + $0.10 - Visa
  21. 21. TYPES OF PRICING <ul><li>PASS THROUGH PRICING: </li></ul><ul><li>Prior Authorization from AMP HQ is required to offer Pass Through Pricing to Merchants. </li></ul>1 2 2 nd most profitable for Agent MOST Profitable for Agent Best for Merchant! <ul><li>3-TIER PRICING: </li></ul><ul><li>Qualified </li></ul><ul><li>Mid-Qualified </li></ul><ul><li>Non-Qualified </li></ul><ul><li>ERR * PRICING: </li></ul><ul><li>Qualified </li></ul><ul><li>Non-Qualified </li></ul><ul><li>* (Enhanced Rate Recovery) </li></ul>1.877.680.4ACE
  22. 22. <ul><li>3-TIERED PRICING EXAMPLES </li></ul>In the examples that follow, we use Ace Merchant Processing’s Buy Rates compared to the given Example Rates to show different variances of profit. Buy rates change approximately 1-2 times per year. Example 1 is a Qualified transaction, Example 2 is a Mid-Qualified transaction and Example 3 is a Non-Qualified transaction. 1.877.680.4ACE AMP BUY RATES EXAMPLE RATES QUALIFIED 1.65% + 18¢ 1.69% + 21¢ MID-QUALIFIED 1.95% + 18¢ 2.44% + 21¢ NON-QUALIFIED 2.25% + 18¢ 3.19% + 21¢
  23. 23. Example 1: Qualified Transaction A $100.00 purchase is made and the card is swiped on the terminal. The merchant will be charged the Qualified Rate. MERCHANT COST Merchant is charged 1.69% which equals $1.69 plus a transaction fee of 21¢, for a total of $1.90. This transaction cost the merchant $1.90. AMP COST AMP’s cost is $100.00 x 1.65% which equals $1.65 plus a transaction fee of 18 ¢, for a total of $1.83. AMP PROFIT Total Profit for AMP for this transaction is $0.07 ($1.90 minus $1.83) 1.877.680.4ACE
  24. 24. Example 2: Mid-Qualified Transaction A $100.00 purchase is made using a personal credit card but is key-entered into the terminal. (This usually occurs when a phone order is placed or when the terminal cannot read the magnetic strip on the card.) In this case, the merchant will be charged the Mid-Qualified Rate. MERCHANT COST Merchant is charged 2.44% which equals $2.44 plus a transaction fee of 21¢, for a total of $2.65. This transaction cost the merchant $2.65. AMP COST AMP’s cost is $100.00 x 1.95% which equals $1.95 plus a transaction fee of 18 ¢, for a total of $2.13. AMP PROFIT Total Profit for AMP for this transaction is $0.52 ($2.65 minus $2.13) 1.877.680.4ACE
  25. 25. Example 3: Non-Qualified Transaction A $100.00 purchase is made using a business card and swiped through a terminal with signature. The merchant will be charged the Non-Qualified Rate. MERCHANT COST Merchant is charged 3.19% which equals $3.19 plus a transaction fee of 21¢ , for a total of $3.40. This transaction cost the merchant $3.40. AMP COST AMP’s cost is $100.00 x 2.25% which equals $2.25 plus a transaction fee of 18 ¢ , for a total of $2.43. AMP PROFIT Total Profit for AMP for this transaction is $0.97 ($3.40 minus $2.43) 1.877.680.4ACE
  26. 26. <ul><li>ERR PRICING EXAMPLES </li></ul>In the examples that follow, we use Ace Merchant Processing’s Buy Rates compared to the given Example Rates to show different variances by profit. Buy rates change approximately 1-2 times per year. 1.877.680.4ACE What ERR Means: ERR is effective for Mid & Non Qual Transactions. ERR Means , Merchant is charged the interchange fee for Mid & Non Qual Transaction + the ERR charge which is 1% in this chase AMP BUY RATES EXAMPLE RATES QUALIFIED 1.65% + 18¢ 1.69% + 21¢ NON-QUALIFIED 2.25.% + 18¢ 1.00% + 21¢
  27. 27. Example 1: Qualified Transaction A $100.00 purchase is made using a personal credit card and keyed through a terminal, with no signature. MERCHANT COST Merchant is charged 1.69% which equals $1.69 plus a transaction fee of 21¢ , for a total of $1.90. This transaction cost the merchant $1.90. AMP COST AMP’s cost is $100.00 x 1.65% which equals $1.65 plus a transaction fee of 18¢, for a total of $1.83. AMP PROFIT Total Profit for AMP for this transaction is $0.07 ($1.90 minus $1.83) 1.877.680.4ACE
  28. 28. Example 2: Non-Qualified Transaction A $100.00 purchase is made using a business credit card and keyed through a terminal with no signature. The merchant will be charged the Non-Qualified Rate. MERCHANT COST Merchant is charged 1% ERR which equals Non Qual Transaction passed @ 2.25% which equals to $2.25 plus 1% ERR charge which equals to $2.25 + $1.00 = $3.25 and transaction fee of 21¢, for a total of $3.46. This transaction cost the merchant $3.46. AMP COST AMP’s cost is $100.00 x 2.25% which equals $2.25 plus a transaction fee of 18 ¢, for a total of $2.43. AMP PROFIT Total Profit for AMP for this transaction is $1.03 ($3.46 minus $2.43) 1.877.680.4ACE
  29. 29. <ul><li>PASS THRU PRICING EXAMPLES </li></ul>In the examples that follow, we use Ace Merchant Processing’s Buy Rates compared to the given Example Rates to show different variances of profit. Buy rates change approximately 1-2 times per year. Example shows Pass Thru interchange pricing and profit for all transaction type. 1.877.680.4ACE * PASS THRU = 1.54% + 10 ¢ AMP BUY RATES EXAMPLE RATES QUALIFIED 1.65% + 10¢ + 8¢ PT * + 0.20% + 11¢ MID-QUALIFIED 1.95% + 10¢ + 8¢ PT * + 0.20% + 11¢ NON-QUALIFIED 2.25% + 10¢ + 8¢ PT * + 0.20% + 11¢
  30. 30. Example 1: Qualified Transaction A $100.00 purchase is made and the card is swiped on the terminal. The merchant will be charged the Qualified Rate. MERCHANT COST Merchant is charged PT + 0.20% + 11 ¢ which equals $1.65 (1.65% pass thru rates for qualified transaction) plus a transaction fee of 10¢ (pass thru rates for qualified transaction) for a total of $1.75 plus 0.20% of $100.00 = $0.20 + 0.11 = 0.33 so total = $2.08. This transaction cost the merchant $2.08. AMP COST AMP’s cost is $100.00 x 1.65% which equals $1.65 plus a transaction fee of 18 ¢, for a total of $1.83. AMP PROFIT Total Profit for AMP for this transaction is $0.25 ($2.08 minus $1.83) 1.877.680.4ACE
  31. 31. Example 2: Mid-Qualified Transaction A $100.00 purchase is made using a personal credit card but is key-entered into the terminal. (This usually occurs when a phone order is placed or when the terminal cannot read the magnetic strip on the card.) In this case, the merchant will be charged the Mid-Qualified Rate. MERCHANT COST Merchant is charged PT + 0.20% + 11¢ which equals $1.95 (1.95% pass thru rates for qualified transaction) plus a transaction fee of 10¢ (pass thru rates for qualified transaction) for a total of $2.05 plus 0.20% of $100.00 = $0.20 + 0.11 = 0.33 so total = $2.38. This transaction cost the merchant $2.38. AMP COST AMP’s cost is $100.00 x 1.95% which equals $1.95 plus a transaction fee of 18 ¢, for a total of $2.13. AMP PROFIT Total Profit for AMP for this transaction is $0.25 ($2.65 minus $2.13) 1.877.680.4ACE
  32. 32. Example 3: Non-Qualified Transaction A $100.00 purchase is made using a business card and swiped through a terminal with signature. The merchant will be charged the Non-Qualified Rate. MERCHANT COST Merchant is charged PT + 0.20% + 11¢ which equals $2.25 (2.25% pass thru rates for qualified transaction) plus a transaction fee of 10¢ (pass thru rates for qualified transaction) for a total of $2.35 plus 0.20% of $100.00 = $0.20 + 0.11 = 0.33 so total = $2.68. This transaction cost the merchant $2.68. AMP COST AMP’s cost is $100.00 x 2.25% which equals $2.25 plus a transaction fee of 18 ¢ , for a total of $2.43. AMP PROFIT Total Profit for AMP for this transaction is $0.25 ($2.68 minus $2.43) 1.877.680.4ACE
  33. 33. DEBIT PROCESSING 1.877.680.4ACE
  34. 34. DEBIT CARDS <ul><ul><li>According to statistics from VISA and MasterCard, 78% of all cards used in 2007 under $150 were check/debit cards. Although these cards may have the VISA or MasterCard logos, they are NOT credit cards. These cards are directly linked to the cardholder’s checking account and will only be approved for a transaction if there is sufficient funds to cover the transaction. </li></ul></ul><ul><ul><li>There are 2 ways a merchant can process a check card: </li></ul></ul><ul><ul><ul><li>1) ON-LINE DEBIT : By entering their PIN into a PIN pad, or </li></ul></ul></ul><ul><ul><ul><li>2) OFF-LINE DEBIT : By swiping the check card the same as a credit card. </li></ul></ul></ul>1.877.680.4ACE
  35. 35. DEBIT CARDS <ul><li>ON-LINE DEBIT: </li></ul><ul><ul><ul><li>Also referred to as “PIN-Based” Debit. </li></ul></ul></ul><ul><ul><ul><li>A merchant must be set up to “capture” check card Personal Identification Numbers (PINs) using a PIN Pad connected to the merchant’s terminal. </li></ul></ul></ul><ul><ul><ul><li>By capturing the PIN, the merchant will be charged a transaction fee (debit fee) instead of paying his/her qualified rate. </li></ul></ul></ul><ul><li>OFF-LINE DEBIT: </li></ul><ul><ul><ul><li>Also referred to as “Signature-Based” Debit. </li></ul></ul></ul><ul><ul><ul><li>A merchant swipes the card through their terminal and the customer signs the receipt (exactly the same as a credit card). </li></ul></ul></ul><ul><ul><ul><li>The merchant will be charged the qualified debit rate (i.e. a swiped transaction). </li></ul></ul></ul>1.877.680.4ACE
  36. 36. HOW PIN DEBIT WORKS <ul><ul><li>When a card is presented for a purchase, the merchant asks, “Debit or Credit?” </li></ul></ul><ul><ul><li>The cardholder chooses Debit and the merchant swipes the card through his/her terminal. </li></ul></ul><ul><ul><li>The cardholder is then asked to enter their PIN on the PIN pad. </li></ul></ul><ul><ul><li>The cardholder does not sign a receipt for the transaction. </li></ul></ul><ul><ul><li>**It is important to point out, there is no difference in cost to the cardholder for either credit or debit transactions.** </li></ul></ul>1.877.680.4ACE
  37. 37. DEBIT CARDS <ul><li>PIN VS SIGNATURE DEBIT EXAMPLE: </li></ul>In the example below, we compare Ace Merchant Processing’s rates of PIN Based Debit against Signature Debit. Buy rates change approximately 1-2 times per year . The box below shows the savings for a merchant with an Average Ticket of $50.00 per transaction. If this merchant did 500 transactions per month and they were capturing PINs for check cards, using the national average of 55% , they would save $137.50 per month. This is a compelling reason for a merchant to accept PIN-based debit transactions without lowering any other fees. 1.877.680.4ACE SIGNATURE QUALIFIED DEBIT RATE PIN DEBIT RATE MERCHANT SAVINGS* 1.69% + 21¢ = $1.06 56¢ 50¢
  38. 38. EBT PROCESSING (FOOD STAMPS) 1.877.680.4ACE
  39. 39. EBT stands for “ Electronic Benefits Transfer .” It is a way of delivering Food Stamp benefits without paper coupons.  Using a plastic card that works like a debit card, recipients may access their benefits at retail Point-of-Sale (POS) devices.  Supermarkets, grocery stores and convenience stores - which have been authorized for food stamp acceptance by the USDA-FNS - are the primary target markets for the food stamp EBT program. WHAT IS EBT? Consumers can swipe a debit card in the debit card terminal, instead of keeping up with paper coupons. 42 states are fully online with EBT for food stamps and most of the rest are pending. 1.877.680.4ACE
  40. 40. CHECK PROCESSING SERVICES 1.877.680.4ACE
  41. 41. ELECTRONIC CHECK CONVERSION & GUARANTEE <ul><li>The Electronic Check Conversion & Guarantee service captures information from a paper check and converts it into an electronic item that is processed through the Automated Clearing House (ACH). </li></ul><ul><li>With Electronic Check Conversion & Guarantee , merchants can process checks just like a credit card, decreasing bad checks, and eliminating NSF and deposit fees from the local bank. </li></ul><ul><li>This service offers merchants a number of benefits, including a reduction in paperwork and improved cash flow. </li></ul>1.877.680.4ACE
  42. 42. WHY SHOPPERS WRITE CHECKS <ul><li>Bank Float </li></ul><ul><li>Techno-friendly </li></ul><ul><li>Easy </li></ul><ul><li>No associated interest payments </li></ul><ul><li>Safe (not like cash stolen or c. c. fraud) </li></ul><ul><li>Record keeping </li></ul>WHY MERCHANTS LIKE CHECKS <ul><li>No credit limits </li></ul><ul><li>High average ticket </li></ul><ul><li>Won’t get stolen </li></ul><ul><li>90% of shoppers have checks </li></ul>1.877.680.4ACE
  43. 43. BENEFITS OF ELECTRONIC CHECK CONVERSION & GUARANTEE <ul><li>Eliminate bad checks </li></ul><ul><li>Funds deposited to your account in 48-72 hours </li></ul><ul><li>Eliminate NSF and Deposit fees from local bank </li></ul><ul><li>Stop wasting labor sorting and depositing checks </li></ul><ul><li>No paper claims filing for bad checks </li></ul><ul><li>Detailed online reporting </li></ul><ul><li>Increase sales by accepting all types of checks, </li></ul><ul><li>including out of state checks. </li></ul><ul><li>Process is simple to use…It’s just like a credit card </li></ul><ul><li>transaction. </li></ul>1.877.680.4ACE
  44. 44. ELECTRONIC CHECK CONVERSION & GUARANTEE PROCESS 1.877.680.4ACE
  45. 45. ATM SERVICES 1.877.680.4ACE
  46. 46. ATM SERVICES Ace Merchant Processing provides comprehensive ATM services and high-quality ATM products to independent merchants and small business owners across the nation. AMP offers Financial Institutions and ATM providers a wide selection of services that lets them design the ATM program that best meets their needs. Today, over 400,000 ATMs process over ten billion transactions a year. And the whole industry is still in its infancy. 1.877.680.4ACE
  47. 47. THE BEST ATM LOCATIONS As ATM operating costs have declined and consumer demand has increased, opportunities for ATM placement have increased dramatically. Almost any retail location is a potential fit for the right ATM. Source: http://wrgservices.com 1.877.680.4ACE Convenience Stores Grocery Stores Restaurants Hotels Nightclubs Military Bases Government Buildings Colleges Travel Centers Sports Centers Workplace Vending Locations Event Locations Shopping Centers Hospitals and Other Healthcare Facilities
  48. 48. ATM PROCESSING AND RESIDUALS <ul><li>OPTION 1 AMP owns the ATM and Merchant loads the cash Based on $1.50 surcharge </li></ul><ul><li>OPTION 2 </li></ul><ul><li>Merchant owns the ATM and loads the cash Merchant keeps100% of the surcharge up to $2.00 </li></ul><ul><li>DISTRIBUTORS WILL MAKE $0.20 / TRANSACTION </li></ul>*Commission schedules vary for other surcharges. As each transaction range is reached, the income for that range becomes effective for all transactions that occur in that monthly period. 1.877.680.4ACE MONTHLY TRANSACTIONS RANGE MERCHANT’S INCOME PER TRANSACTION 001-500 $0.85 501 and above $0.95 DISTRIBUTORS WILL MAKE $0.20 / TRANSACTION
  49. 49. PROFIT POTENTIAL – ATM - RESIDUALS <ul><li>AN AVERAGE EVERY ATM DOES CLOSE TO 350 TRANSACTIONS A MONTH </li></ul>Distributor places 3 ATM’s / month Annual Placement - 36 ATM $2,520.00 MONTHLY RESIDUAL 1.877.680.4ACE DISTRIBUTORS WILL MAKE $0.20 / TRANSACTION $70.00 / MONTH PER ATM PLACEMENT
  50. 50. CASH ADVANCE PROGRAM 1.877.680.4ACE
  51. 51. CASH ADVANCE PROGRAM Ace Merchant Processing offers funding up to $250,000 that can be used for expansion, equipment purchase, promotion, etc… Ace Merchant Processing is not a bank, and our cash advances are not bank loans. Our program is a patent-pending financial process that focuses on future credit card transaction revenue as a repayment vehicle . Our sole objective is to provide your merchants with working capital, quickly and easily, that will help them to achieve their business growth objectives plus avoid the hassles and indignities that accompany bank loan applications. 1.877.680.4ACE
  52. 52. BUSINESS CASH ADVANCE <ul><li>Applying for a business cash advance from Ace Merchant Processing is easy and quick. The application is two pages and can be faxed or e-mailed directly back to us. You will know within 48 hours if you’ve been approved. </li></ul><ul><li>TO QUALIFY… </li></ul><ul><ul><li>Your monthly VISA/MasterCard revenue must exceed $5,000.00; </li></ul></ul><ul><ul><li>You have no prior unresolved bankruptcies; </li></ul></ul><ul><ul><li>You have been in business for at least 12 months </li></ul></ul>1.877.680.4ACE
  53. 53. vs 1.877.680.4ACE CONVENTIONAL LOAN CASH ADVANCE Detailed Financial Statements for 2-3 years Financial statements not required Audited Tax Returns for 2-3 years Audited Tax Returns not required Must be in business for a minimum of 2-3 years Must be in business 9 months or less Personal Guarantees of all owners Guarantee against fraud or intervention Lengthy Approval Process 48 hours for approval Costly Application Fees No application fees High Credit Scores Required Proprietary Scoring system does not require high credit scores Costly Closing Costs Only your future credit card sales Collateral of all business Assets 2 pages basic application and copy of last four months credit card processing statements Complicated Application Repayment based only on current sales
  54. 54. GIFT CARDS & LOYALTY CARDS 1.877.680.4ACE
  55. 55. GIFT CARDS & LOYALTY CARDS
  56. 56. 3 PROGRAMS FOR GIFT CARDS
  57. 57. EXAMPLES FOR GIFT CARDS
  58. 58. PROFIT POTENTIAL – GIFT CARDS <ul><li>Distributors can make money on printing cards. </li></ul><ul><li>Distributors can make money on monthly fees </li></ul>1.877.680.4ACE DISTRIBUTORS CAN MAKE $15.00 PER LOCATION PER MONTH FOR GIFT CARDS
  59. 59. POS SYSTEMS AND SOFTWARE 1.877.680.4ACE
  60. 60. Ace Merchant Processing specializes in complete POS Systems and POS software to meet the needs of your restaurant, grocery, salon, retail store or business. We carry more than 100 different POS systems to choose from. POS SYSTEMS 1.877.680.4ACE Cash Registers Liquor Store POS Systems C-Store POS Systems Salon POS Systems Retail POS Systems Restaurant POS Systems Grocery Store POS Systems Quick Service POS Systems Restaurant Paging Systems Pizza Delivery POS Systems
  61. 61. <ul><li>At Ace Merchant Processing, we'll help you install and implement a point of sale program that will: </li></ul><ul><ul><li>Help increase efficiency; </li></ul></ul><ul><ul><li>Reduce theft and loss; </li></ul></ul><ul><ul><li>Track inventory and employee activity; and </li></ul></ul><ul><ul><li>Benefit customers through loyalty programs, gift cards and quicker credit card transactions. </li></ul></ul><ul><li>In terms of Point of Sale Terminals, we have All-in-One POS hardware and terminal units as well as Touch Screens and Traditional Monitors . </li></ul><ul><li>We also have other Point of Sale equipment: Cash Drawers, Barcode Scanners, Card Readers, Printers, Handhelds and more. </li></ul>POS SYSTEMS 1.877.680.4ACE
  62. 62. POS SOFTWARE With the right point of sale software, you can perform a ton of business-enhancing functions that offer efficiency, added customer service and user friendly operations. You can find retail POS software that prints bar codes, tracks inventory and creates a speedier checkout. Additionally, our restaurant POS software speeds credit card processing, accepts gift cards and loyalty cards and organizes your order delivery . Our restaurant POS software also currently supports 100% multi-lingual operation at POS & Back Office with English, Spanish, Traditional Chinese, Simplified Chinese, Japanese, Korean and Thai. 1.877.680.4ACE
  63. 63. THIRD PARTY PROCESSING 1.877.680.4ACE
  64. 64. THIRD PARTY PROCESSING Ace Merchant Processing has partnered up with e-Processing Network – A Software development company that provides integration to third party POS systems. <ul><li>Ace Merchant Processing can provide integration with the following POS systems and third party vendors: </li></ul><ul><li>Online Terminal </li></ul><ul><li>Mobile Processing Solutions </li></ul><ul><li>eCommerce Shopping Solutions </li></ul><ul><li>QuickBook Premium Integration </li></ul>1.877.680.4ACE
  65. 65. ONLINE TERMINAL <ul><li>Replace traditional terminal </li></ul><ul><ul><li>Reduce footprint </li></ul></ul><ul><li>Internet Processing </li></ul><ul><ul><li>Faster and cheaper than dial </li></ul></ul><ul><li>Prevent Internet Surfing </li></ul><ul><li>Passwords Options </li></ul><ul><ul><li>Manager, Clerk access controls </li></ul></ul><ul><li>Transaction Types </li></ul><ul><ul><li>Credit, PIN Debit, Refunds, Voids </li></ul></ul><ul><ul><li>Checks, Gift Card and Loyalty </li></ul></ul><ul><ul><li>Purchase Card Level 2 Prompts </li></ul></ul><ul><ul><li>Signature Capture </li></ul></ul><ul><li>Multi Merchant Available </li></ul><ul><li>Receipts </li></ul><ul><ul><li>Use with existing Windows printer </li></ul></ul><ul><ul><li>Customizable Receipts </li></ul></ul><ul><ul><li>eMail receipts </li></ul></ul>1.877.680.4ACE
  66. 66. MOBILE PROCESSING Dedicated Wireless Terminal <ul><li>WAY SYSTEMS MTT </li></ul><ul><li>Latest Models </li></ul><ul><li>Credit OR PIN Debit </li></ul><ul><li>Small & Lightweight </li></ul><ul><li>Mobile Thermal Printer </li></ul><ul><li>Tip Prompt </li></ul><ul><li>CVV2 & AVS </li></ul><ul><li>MOBILESCAPE </li></ul><ul><li>Credit Cards </li></ul><ul><li>Checks </li></ul><ul><ul><li>Conversion </li></ul></ul><ul><ul><li>Verification </li></ul></ul><ul><li>Signature Capture </li></ul><ul><li>Touch Screen </li></ul><ul><li>Integrated Printer </li></ul><ul><li>Sprint CDMA Network </li></ul><ul><li>Tip Prompt </li></ul>1.877.680.4ACE
  67. 67. MOBILE PROCESSING Cell Phones – PDA’s <ul><li>CELL PHONES </li></ul><ul><li>Cards – manually keyed or swiped </li></ul><ul><li>CVV2 </li></ul><ul><li>Returns </li></ul><ul><li>Tips </li></ul><ul><li>Close Batch </li></ul><ul><li>Device IDs </li></ul><ul><li>Gift Cards </li></ul><ul><li>Loyalty Programs </li></ul>NEW I PHONE APP AVAILABLE 1.877.680.4ACE
  68. 68. E-COMMERCE PROCESSING 1.877.680.4ACE For merchants currently without a Web Site e PN eCommerce Solutions For merchants who currently have a Web Site 3 rd party shopping carts; complete list on RSC
  69. 69. QUICK BOOKS INTEGRATION Compatible with: PRO – PREMIER – ENTERPRISE 2005 & Newer 1.877.680.4ACE
  70. 70. MARKETING MATERIALS 1.877.680.4ACE
  71. 71. MERCHANT DECALS & SIGNAGE DECALS TENT SIGNS 1.877.680.4ACE
  72. 72. POP COLLATERAL DIRECT MAILERS TRI-FOLD BROCHURES 1.877.680.4ACE
  73. 73. FREQUENTLY ASKED QUESTIONS 1.877.680.4ACE
  74. 74. FREQUENTLY ASKED QUESTIONS Q. WHAT IS BATCH PROCESSING? WHAT DOES BATCH OUT MEAN? Batch processing occurs when a merchant transmits the “batch” of daily sales stores in the terminal for processing. An “open” batch is one that is not yet “closed.” To “close” a batch or to “batch-out” means to transmit the information from the merchant’s location (terminal or software) to our processor.    Q. WHAT IS A BATCH FEE? This is a fee charged each time a merchant “batches-out” their terminal or software. AMP’s default Batch Fee is 20 ¢ per batch. If a merchant is open everyday and batches out one time each day, they will be charged $6.00 per month.    Q. WHAT TIME DOES AUTO-BATCH OCCUR? Auto batch or auto-settlement occurs at midnight. Q. WHAT IS AUTHORIZATION? Authorization is a request from a merchant to charge a credit card. The credit card is not actually charged until the authorization is settled . 1.877.680.4ACE
  75. 75. FREQUENTLY ASKED QUESTIONS Q. WHAT IS SETTLEMENT? Settlement is a procedure in which a merchant requests that some or all authorized transactions be processed by a credit card processor. This processing includes charging the customer's credit card and transferring the money owed to the merchant.    Q. WHAT IS GROSS SALES? Gross Sales means the total dollar amount of all sales with nothing subtracted. Q. WHAT IS THE DIFFERENCE BETWEEN A “VOID” AND A CREDIT/REFUND? Void means cancelling a credit card transaction that has been authorized , but not settled . Credit/Refund means cancelling a credit card transaction that has been authorized and settled . Q. WHAT IS A RETRIEVAL FEE? A retrieval fee is a fee for requesting a copy of the transaction receipt for a transaction that was processed. AMP’s Retrieval Fee is 10 ¢ per item. 1.877.680.4ACE
  76. 76. FREQUENTLY ASKED QUESTIONS Q. WHAT DOES A CHARGEBACK MEAN? A chargeback is a reversal of a credit card transaction, as viewed from the perspective of the merchant. It usually occurs when a consumer files a complaint with their bank or credit/debit card provider. This usually happens when a consumer discovers fraudulent transactions on their statement. The bank will investigate the complaints, and will “take back” the value of the original transaction, together with an additional fee, directly from the merchant’s account, unless the merchant can prove the transaction was legitimate. AMP’s Chargeback Fee is $25.00 . Q. WHAT IS A MINIMIM MONTHLY FEE? To help maintain a level of excellent service and support to our merchants, our accounts come with a Monthly Minimum of $20.00 . The minimum is calculated by multiplying your qualified discount rate against your total sales for the given month. This amount is then subtracted from your minimum and you are charged the difference. For example, if you had $750.00 in sales for January and are paying 2.00% as your qualified rate, you would be charged the difference of $5.00 with a $20 minimum. Ex: $20.00 - ($750.00 X 2.00%). On the other hand, if you processed $1,000 in charges, you would not be charged anything as it equals or exceeds the minimum. Keep in mind you are only charged the difference and not simply a flat rate. 1.877.680.4ACE
  77. 77. FREQUENTLY ASKED QUESTIONS Q. WHAT IS AVS? AVS stands for Address Verification Service. It is a system used to verify the identity of the person claiming to own the credit card. The system will check the billing address of the credit card provided by the user with the address on file at the credit card company. AMP charges 10 ¢ per item for Electronic AVS.   Q. WHAT IS VOICE AVS? Voice AVS is manually verifying the address of a cardholder against the card by calling the card in to the processor’s help desk. AMP charges $2.00 per item for Voice AVS.   Q. WHAT IS A VOICE AUTHORIZATION FEE? This fee is only charged when you call in your transaction to an 800 number. It is useful if your terminal or software isn’t working and you need to perform an authorization. Most merchants do not need to use this service. AMP charges 75 ¢ for Voice Authorization. 1.877.680.4ACE
  78. 78. FREQUENTLY ASKED QUESTIONS Q. WHAT IS EBT? DO YOU PROCESS EBT-FOOD STAMPS? EBT stands for Electronic Benefit Transfer. It is an electronic system that allows a recipient to authorize transfer of their government benefits from a Federal account to a retailer account to pay for products received. Yes, we process EBT-Food stamps. AMP charges 20 ¢ per Transaction for EBT.   Q. WHAT IS A REWARDS CARD? Visa & MasterCard Reward Cards are types of cards that give back to the consumer with items such as cash back, mileage or points. 1.877.680.4ACE
  79. 79. NEED ASSISTANCE? ACE MERCHANT PROCESSING CUSTOMER SERVICE 1.877.680.4ACE FIRST DATA CUSTOMER SERVICE 1.866.597.5721 FIRST DATA TECHNICAL SUPPORT 1.800.228.0210 WEBSITE www.acemerchantprocessing.com ADDRESS 12869 CAPRICORN ST, STAFFORD, TX 77477 1.877.680.4ACE
  80. 80. THANK YOU! ACE MERCHANT PROCESSING 1.877.680.4ACE
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