SNHU Orientation 2012 Introducing the One Stop Office: We are here to service allof your Billing and Financial Aid needs!
Student Portal Information• Navigator booklet mailed to students middle of May • http://www.snhu.edu/1089.asp• Provided with student portal (mySNHU) login information • https://my.snhu.edu/ • View billing/financial aid award information • Register for courses • Complete online forms • Receive emails, news messages & alerts
Updating Contact Information• Your SNHU email address is how we communicate with students• It is important that you keep your contact information updated at all times – including address, phone, and preferred email• You can update your contact information anytime on mySNHU --On mySNHU homepage in the lower left corner there is a link titled:
FERPA• Family Educational Rights and Privacy Act • Federal law that protects the privacy of student education records • The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education• Can access FERPA Waiver form on mySNHU • Under One Stop Forms
Health Insurance• Student medical insurance costs are automatically charged to a student‟s account each year - $840/full-year or $565/spring-only• Those who wish to have this charge removed must complete the online waiver by August 1st : https://my.snhu.edu/students/Forms/Documents/Health%20Insuranc e%20Waiver%20Form.aspx• If you fail to complete the insurance waiver form by the payment due date of August 1st, you will be responsible for the cost of the insurance premium as indicated on your student account
Penmen Cash/Penmen ChangeStudent ID is a multi-use identification cardPenmen Cash Penmen Change• Debit system that • Debit system that is available for use at is available for use campus laundry with your student machines, the Follett ID Bookstore and vending machines on campus • On and off campus availability • Add money to Penmen Change at the „Value • Local merchants Terminal‟ located in the• To add money and for student center and dining additional information hall (cash only), via One visit Stop Office, or by mailing
SNHU Institutional Promissory Note• All new SNHU students are required to complete an online institutional promissory note• This document can be found online at: www.snhu.edu/9461.asp• Please have this completed by August 1st at the latest
Payment Deadline &Consequences of Non-Payment• Fall semester – August 1st• Spring semester – January 1st• Late Fee - $150/sem. if semester bill not paid in full / arranged• If bill still not paid after late fee, the following will happen: --Financial hold placed on account --Meal plan deactivated --Inability to register for classes --Finance charges accrue
Housing Placement / Charges• Resident student bills will have housing and meal charges• Housing charges vary according to where the student is living• Freshman housing is approximately $3,860 per semester• Freshman meal plans are $1,590 per semester• Commuter students should not have housing charges • Will have $100 Commuter Meal Plan charge (fall semester only)
Award Letter Changes / Rejecting Aid• Your award letter does not represent the total cost of your annual education.• If you would like to reduce or decline any loans, draw a line through the loan source (s) you wish to decline or write-in the lesser amount. Sign it, and send it to One Stop.• If you are making no changes, you do not need to return this letter.
Activating Your Loans• One time activation of Direct Stafford Loans• All first time borrowers must complete: • Entrance Loan Counseling (ELC) and • sign a Master Promissory Note (MPN) online• Loan are not considered finalized unless these steps are complete • AUGUST 1 • See the Activating your Student Loans Quick Guide
Student Employment• Work Study funds is awarded to students at the time of initial Financial Aid award. Funds are limited.• Documents Needed – Review Student Employment at SNHU Guide.• Jobs will begin to be posted after July 1 on the University‟s employment site.• Review the Student Employment at SNHU Guide and the Student Employment site on mySNHU.
Outside Scholarships• Many high schools, community organizations, private agencies and donors offer scholarship opportunities to students who demonstrate scholastic merit or meet other specific eligibility criteria.• If you have been awarded an “outside” scholarship, submit this information to One Stop.• We will then review to determine if this award will have any impact on the current award.
Named & Endowed Scholarships• Through the generosity of SNHU Alumni and friends of the University, SNHU provides a number of one-time scholarships to returning students.• Students annually apply; Applications are available in mid-late February• Deadline to submit an application is March 1• Committee reviews each application based on the criteria of the
Higher One Card• SNHU does not issue refunds of overpayments in check form• Instead, we contract with an outside vendor called “HigherOne”• Each student will receive an “SNHU One Card” (MasterCard debit card) in the mail upon registering for classes• This card must be activated when it is received• This is NOT a credit card. DO NOT throw it
Refunds• It is important to understand how refunds will be processed, even if you are not currently anticipating an overpayment or refund• Credit Balance Authorization Form • Must be completed in order to receive a refund • Option One • Will need to fill out a Refund Request form, credit balance will stay on SNHU account until requested once this option is chosen • Option Two • No refund request form required; Refund will be automatically processed to student‟s SNHU One Card each term once this option is chosen• Parent Plus Credit Letter • If overage is result of a Parent Plus Loan, parent must sign form to authorize refund to go to student‟s SNHU
Contact Information• One Stop • 1-877-455-7648 • email@example.com • http://www.snhu.edu/279.asp • Hours: Monday-Thursday, 8:00am to 6:30pm Friday, 8:00am to 4:30pm (4:00pm during summer months) • Walk-in appointments available • Telephone appointments available as well